2
HELP US HELP YOU
Before using your range,
read this guide carefully.
It is intended to help you
operate and maintain your new
range properly.
Keep it handy for answers to
your questions.
If you don’t understand something
or need more help, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
Write down the model
and serial numbers.
You’ll find them on a label
behind the range door or behind
the storage drawer.
These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your range. Before sending in
this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any
correspondence or service calls
concerning your range.
If you received
a damaged range…
Immediately contact the dealer (or
builder) that sold you the range.
Save time and money.
Before you request
service…
Check the Problem Solver in the
back of this guide. It lists causes of
minor operating problems that you
can correct yourself.
IF YOU NEED SERVICE
To obtain service, see the Consumer Services page
on the inside back cover.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are 3 steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
Summary of Contents for JBP21
Page 37: ...NOTES 37 The Problem Solver ...
Page 38: ...38 NOTES ...