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HELP US HELP YOU

Before using your range,
read this guide carefully.

It is intended to help you 
operate and maintain your new
range properly.

Keep it handy for answers to 
your questions.

If you don’t understand something
or need more help, call:

GE Answer Center

®

800.626.2000
24 hours a day, 7 days a week

Write down the model
and serial numbers.

You’ll find them on a label 
behind the range door or behind
the storage drawer.

These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your range. Before sending in 
this card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any
correspondence or service calls
concerning your range.

If you received 
a damaged range…

Immediately contact the dealer (or
builder) that sold you the range.

Save time and money.
Before you request
service…

Check the Problem Solver in the
back of this guide. It lists causes of
minor operating problems that you
can correct yourself.

IF YOU NEED SERVICE

To obtain service, see the Consumer Services page 
on the inside back cover.

We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are 3 steps to follow for
further help.

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Consumer Relations GE Appliances
Appliance Park
Louisville, KY 40225

FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606

Summary of Contents for JBP21

Page 1: ...g Tips 9 Control Settings 8 Cooktop Comparison 8 Cookware Tips 9 Care and Cleaning 26 29 Anti Tip Device 26 Cooktop 27 29 Lift Off Oven Door 28 Oven Light 28 Self Cleaning Instructions 22 25 Surface Units 26 Problem Solver 35 36 Thermostat Adjustment Do It Yourself 17 More questions call GE Answer Center 800 626 2000 Installation 30 34 Anti Tip Device 30 34 Flooring Under the Range 31 Leveling 34 ...

Page 2: ...e Immediately contact the dealer or builder that sold you the range Save time and money Before you request service Check the Problem Solver in the back of this guide It lists causes of minor operating problems that you can correct yourself IF YOU NEED SERVICE To obtain service see the Consumer Services page on the inside back cover We re proud of our service and want you to be pleased If for some ...

Page 3: ...wall and floor by installing the Anti Tip device supplied To check if the device is installed and engaged properly remove the kick panel or storage drawer and inspect the rear leveling leg Make sure it fits securely into the slot If you pull the range out from the wall for any reason make sure the device is properly engaged when you push the range back against the wall If it is not there is a poss...

Page 4: ...eat to an internal temperature of at least 170 F This assures that in the remote possibility that trichina may be present in the meat it will be killed and the meat will be safe to eat Oven Stand away from the range when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes Do not heat unopened food containers Pressure could build up and the container could...

Page 5: ...ed toward the center of the range without extending over nearby surface units Always turn the surface units off before removing cookware To avoid the possibility of a burn or electric shock always be certain that the controls for all surface units are at the off position and all coils are cool before attempting to lift or remove a unit Do not immerse or soak the removable surface units Do not put ...

Page 6: ...s 6 5 4 1 6 7 8 8 14 13 12 11 10 9 8 15 17 18 19 21 22 16 8 2 3 23 Broiler Pan and Grid not included on all models Drip Wells Support Rods Some models have lift up cooktops for easier cleaning appearance may vary JBP24 JBP25 JBP26 JBP45 JBP46 JBP47 JBP48 20 ...

Page 7: ...ted Light 13 Oven Temperature Knob 10 11 17 18 20 22 25 27 Explained Feature Index Not all models have all features on page 14 Surface Unit On Indicator Light 8 15 Cooktop Lift Up Cooktop 3 5 8 10 on some models 27 29 16 Oven Vent 4 27 Located under right rear surface unit 17 Oven Interior Light 12 22 28 on some models Comes on automatically when door is opened 18 Oven Shelf Supports 12 18 21 Shel...

Page 8: ...ime after they are over a drip pan turned off Radiant Electric coils Heat travels to the glass surface and then to the cookware so pans must be flat on the Glass Cooktop under a glass bottom for good cooking results The glass cooktop stays hot enough to continue cooking cooktop after it is turned off Remove the pan from the surface unit if you want cooking to stop Induction High frequency Pans mus...

Page 9: ...temperatures even under pressure are not harmful to the cooktop surfaces surrounding the surface units HOWEVER DO NOT USE LARGE DIAMETER CANNERS OR OTHER LARGE DIAMETER POTS FOR FRYING OR BOILING FOODS OTHER THAN WATER Most syrup or sauce mixtures and all types of frying cook at temperatures much higher than boiling water Such temperatures could eventually harm the cooktop surfaces surrounding the...

Page 10: ...ght Glows when the oven reaches your selected temperature 7 LATCH DOOR Light Glows when the oven is in the Self Clean cycle After the Self Clean Cycle the light will flash Unlatch the door and turn the Oven Temperature knob to OFF 8 OVEN ON Light Glows anytime the oven is heating The light will flash when the oven automatically turns off to remind you to turn the Oven Temperature knob to OFF 9 Ove...

Page 11: ...er Outage Oven Temperature Knob On some models after a power outage the oven will automatically resume its setting once the power is restored For models with a CLOCK pad when the power is restored the display will flash the time of day until a pad is pressed or the knob is turned Reset the clock to the correct time of day If the oven was in operation when the power outage occurred the Oven Tempera...

Page 12: ...the feature press and hold both the increase and the decrease minute pads for about 4 seconds The display will change from time of day to show on 12 Shelf Positions The oven has 4 shelf supports as identified in this illustration as A bottom B C and D top Shelf positions for cooking food are suggested in the Baking Roasting and Broiling sections A B C D Oven Shelves The shelves are designed with s...

Page 13: ...ested shelf positions B will be used more than C Type of Food Shelf Position Angel food cake A Biscuits or muffins B or C Cookies or cupcakes B or C Brownies B or C Layer cakes B or C Bundt or pound cakes A or B Pies or pie shells B or C Frozen pies A on cookie sheet Casseroles B or C Roasting A or B D C B A Preheating Baking Pans Preheat the oven if the recipe calls for it Preheat means bringing ...

Page 14: ...foil This will disturb the heat circulation and result in poor baking A smaller sheet of foil may be used to catch a spillover by placing it on a lower shelf several inches below the food Pies Cakes For best results bake pies in dark rough or dull pans to produce a browner crisper crust Frozen pies in foil pans should be placed on an aluminum cookie sheet for baking since the shiny foil pan reflec...

Page 15: ...ook Time the oven will turn off automatically 1 Press the COOK TIME ON OFF pad 2 Press the HOUR and MIN pads until the desired length of baking time appears in the display 3 Turn the Oven Temperature knob to the desired temperature 4 The oven will turn on The display will show the Cook Time remaining When the oven reaches the set temperature a tone sounds The oven will continue to cook for the pro...

Page 16: ... after controls are off NOTE The low temperature zone of this range between WARM and 200 F is available to keep hot cooked foods warm Food kept in the oven longer than two hours at these low temperatures may spoil Foods that spoil easily such as milk eggs fish stuffings poultry and pork should not be allowed to sit for more than one hour before or after cooking Room temperature promotes the growth...

Page 17: ...actory setting a minus sign and the offset temperature will appear in the display 3 Wait several seconds for the control to automatically set and return to its previous setting NOTE This adjustment will not affect the broiling or the self cleaning temperatures The adjustment will be retained in memory after a power failure HOUR To Adjust the Temperature on Models with Only an Oven Temperature Knob...

Page 18: ... if desired remove the roast from the oven sooner at 5 to 10 F less than the temperature in the Roasting Guide Remember that food will continue to cook in the hot oven and therefore should be removed when the desired internal temperature has been reached 1 Place the shelf in A or B position No preheating is necessary 2 Check the weight of the meat Place it fat side up or for poultry breast side up...

Page 19: ... 22 140 150 sirloin tip rump or top round Medium 35 39 22 29 150 160 Well Done 40 45 30 35 170 185 Lamb leg or bone in shoulder 325 Rare 21 25 20 23 140 150 Medium 25 30 24 28 150 160 Well Done 30 35 28 33 170 185 Veal shoulder leg or loin 325 Well Done 35 45 30 40 170 180 Pork loin rib or shoulder 325 Well Done 35 45 30 40 170 180 Ham precooked 325 To Warm 17 20 minutes per pound any weight 115 1...

Page 20: ...tself yet the proper temperature is maintained in the oven 5 Turn the Oven Temperature knob to BROIL Make sure you turn the knob all the way to the BROIL position 6 When broiling is finished turn the Oven Temperature knob to OFF Serve the food immediately and leave the pan outside the oven to cool during the meal for easiest cleaning Questions and Answers Q When broiling is it necessary to always ...

Page 21: ...re 11 2 inch thick C 10 7 8 Slash fat Medium 2 to 21 2 lbs C 15 14 16 Well Done C 25 20 25 Chicken 1 whole A 35 10 15 Reduce time about 5 to 10 minutes 2 to 21 2 lbs per side for cut up chicken Brush split lengthwise each side with melted butter Broil skin side down first Bakery Products Bread Toast or 2 to 4 slices C or D 11 2 2 1 2 Space evenly Place English muffins Toaster Pastries 1 pkg 2 cut ...

Page 22: ... with a vinegar and water solution This will help prevent a brown residue from forming when the oven is heated Buff these areas with a dry cloth Do not clean the gasket Never use a commercial oven cleaner in or around the self cleaning oven Do not use abrasives or oven cleaners Clean the top sides and outside front of the oven door with soap and water Make sure the oven light bulb cover is in plac...

Page 23: ...he HOUR and MIN pads to change the total clean time Both the OVEN ON light and the LATCH DOOR light will flash when the clean time is finished After using the clean cycle the door latch and the Oven Temperature knob must be returned to their original positions before you can use the oven When the LATCH DOOR light flashes slide the latch handle to the left as far as it will go turn the Oven Tempera...

Page 24: ...s the START TIME ON OFF pad 5 Press the HOUR pad until 9 00 appears in the display The timer is now set to start cleaning in 2 hours at 9 00 The Self Clean Cycle will be set to automatically begin at 9 00 and finish at 1 20 Both the OVEN ON light and the LATCH DOOR light will flash when the clean time is finished 6 When the LATCH DOOR light flashes slide the latch handle to the left as far as it w...

Page 25: ...ut excessive soil might also cause a strong odor when cleaning Q What causes the hair like lines on the enameled surface of my oven A This is a normal condition resulting from heating and cooling during cleaning These lines do not affect how your oven performs Q Why do I have ash left in my oven after cleaning A Some types of soil will leave a deposit which is ash It can be removed with a damp spo...

Page 26: ...eaning the surface units must be removed first Lift the surface unit about 1 inch above the drip pan and pull it out Do not lift the surface unit more than 1 inch If you do it may not lie flat on the drip pan when you plug it back in Repeated lifting of the surface unit more than 1 inch above the drip pan can permanently damage the receptacle To replace a surface unit Replace the drip pan into the...

Page 27: ... cloth Rub control panel lightly CAUTION Do not use abrasives of any kind on the control panel The lettering on models with touch pads is sensitive to abrasives and pressure The control knobs may be removed for easier cleaning To remove a knob pull it straight off the stem Wash the knobs in soap and water but do not soak Oven Vent The oven is vented through an opening under the right rear surface ...

Page 28: ...laced NOTE The gasket is designed with a gap at the bottom to allow for proper air circulation Outside of the door Use soap and water to thoroughly clean the top sides and front of the oven door Rinse well You may also use a glass cleaner to clean the glass on the outside of the door To avoid water marks on the inside of the door glass do not let water drip in the vent openings Spillage of marinad...

Page 29: ...e Drawer or Kick Panel to Clean Under the Range The area under the range can be reached easily for cleaning by removing the bottom drawer on some models To remove pull the drawer out all the way tilt up the front and remove it To replace insert glides at the back of the drawer beyond the stop on range glides Lift the drawer if necessary to insert easily Let the front of the drawer down then push i...

Page 30: ...that projects horizontally a min of 5 beyond the bottom of the cabinets Make sure the wall coverings countertops and cabinets around the range can withstand heat generated by the range oven or cooktop up to 200 F TOOLS YOU WILL NEED Large blade screwdriver Channel lock pliers or small ratchet wrench with 3 16 socket for leveling range 1 4 hex head nutdriver ELECTRICAL REQUIREMENTS CAUTION FOR PERS...

Page 31: ...ER CORD GROUND STRAP BRACKET STEP 2 PREPARE FOR ELECTRICAL CONNECTION Effective January 1 1996 the National Electric Code requires that new construction not existing utilize a 4 conductor connection to an electric range When installing an electric range in new construction follow Steps 3 and 5 for 4 wire connection Use only 3 conductor or 4 conductor U L listed range cord These cords may be provid...

Page 32: ...D STEP 5 4 WIRE POWER CORD INSTALLATION A Remove the 3 screws from the connector block B Remove the grounding screw and strap from the connector block middle location and the screw connection to the frame of the range C Insert screws through each power cord terminal ring and into connector block until screw engages nut Be certain that the center wire is connected to the center screw of the connect...

Page 33: ...the grounding strap from the connector block middle location and the screw connecting it to the frame of the range Insert bare wires between the connector block terminals and movable nuts Tighten screws securely Attach ground wire to the frame of the range WARNING CONNECTOR BLOCK IS APPROVED FOR COPPER WIRE CONNECTION ONLY IF ALUMINUM WIRE IS USED SEE NOTE BELOW NOTE ALUMINUM WIRING A Do not conne...

Page 34: ...veling feet are located at each corner of the base of the range Remove the storage drawer or kick panel depending on your model and using channel locks rotate the leveling feet in and out as required to level the range For instructions on how to remove and replace the storage drawer or the kick panel see the Cleaning Under the Range section in Care and Cleaning On some models there are plastic cov...

Page 35: ...fective Tighten or replace DOES NOT WORK Switch operating oven light is broken Call for service FOOD DOES NOT The Oven Temperature knob not set at BROIL Make sure you turn the knob BROIL PROPERLY all the way to the BROIL position Door not left open to the broil stop position as recommended Improper shelf position being used See the Broiling Guide Food is being cooked on hot pan Cookware is not sui...

Page 36: ...ot moved all the way to the right OVEN DOOR Turn the Oven Temperature knob to OFF Allow the oven to cool ACCIDENTALLY LOCKED Never force the door latch handle DURING COOKING OVEN DOOR WILL Oven must cool below locking temperature NOT UNLOCK OVEN NOT CLEAN Oven controls not set properly AFTER CLEAN CYCLE Heavily soiled ovens may need to self clean again or for a longer period Heavy spillovers shoul...

Page 37: ...NOTES 37 The Problem Solver ...

Page 38: ...38 NOTES ...

Page 39: ...our call and your question will be answered promptly and courteously And you can call any time GE Answer Center service is open 24 hours a day 7 days a week Service Contracts 800 626 2224 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount Wit...

Page 40: ...tion If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connecting facilities as described in the Installation Instructions provided with the product Replacement of house fuses or resetting of circuit breakers Failure of the product if it is used for other than its intended purpose or used commercially...

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