49-60698-4
21
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Problem
Possible Causes
What to Do
Leaking water around
the fill cup
Foam in the fill cup from
installing the fill tube.
,IWKH¿OOWXEHZDVLQVWDOOHGE\VOLGLQJ
it through the back of the
refrigerator, it may have picked
up pieces of foam as it was
pushed through. This foam can
LQWHUIHUHZLWKWKHZDWHUÀRZLQ
WKH¿OOFXS&KHFNWKHFXSDQG
make sure there are no foam pieces.
Fill tube not correctly seated
in the fill cup.
&KHFNWKDWWKH¿OOWXEHLVFRUUHFWO\
LQVHUWHGLQWKH¿OOFXS
RSHQLQJ6HH0RXQW
WKHLFHPDNHULQWKH
,QVWDOODWLRQ,QVWUXFWLRQV
Leaking water behind
the refrigerator
House supply not properly
connected to the water
valve.
&KHFNWKDWWKHKRXVHVXSSO\LV¿UPO\DWWDFKHGWRWKH
water valve. See Water line installation instructions.
Water line not connected to
the water tube inlet.
Check that the plastic water line
running from the valve to
WKHZDWHUWXEHLQOHWLV¿UPO\
attached with the water
line.
Slow ice/freezer not cold
enough
Door left open.
Check to see if package is holding door open.
Temperature control not set
cold enough.
See About the Temperature Control in the Owner’s
0DQXDORIWKHUHIULJHUDWRU
Ice cubes too small/
slow ice
Water shutoff valve
connecting refrigerator to
house water line may be
clogged.
:HUHFRPPHQGGULOOLQJDKROHLQ
the water pipe to connect the water
VKXWRႇYDOYH)DLOXUHWRGULOOD
hole may result in reduced ice
production or smaller cubes. See
,QVWDOOLQJWKHZDWHUOLQH
Water line kinked.
Check that the plastic water
line running from the valve
to the water tube inlet is
QRWNLQNHG6HH&RQQHFW
WKHZDWHUOLQHLQWKH
,QVWDOODWLRQ,QVWUXFWLRQV$
kink in the water line will
UHVWULFWÀRZWRWKH
icemaker.
Ice cubes not landing in
bucket
Icemaker cord causing
icemaker/ bucket
misalignment
Be sure icemaker power cord is in the hook as stated in
WKH,QVWDOODWLRQ,QVWUXFWLRQV
Fill Tube
Fill
Tube
Fill Cup
Water
7XEH,QOHW
Hose Clamp
:DWHU/LQH
'ULOOKROH
in water pipe
Adhesive-backed
Fasteners for
Water Tube
