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Save time and money! Review the charts on the following pages, or visit
GEAppliances.com
. You may not need to call for service.
Before you call for service…Troubleshooting Tips
WATER
Possible Causes
What To Do
Water pumped out
before cycle is complete
Lid lifted or cycle was put
in pause for over 24 hours
Reset cycle.
Water won’t drain
Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m) above floor.
Washer spins and pauses
at the beginning of cycles
This is normal
The washer is sensing the load.
Washer pauses during
wash cycle
The Soak Option was
chosen
This is normal. The washer alternates between agitate and soak during
these cycles to get your clothes cleaner with less wear.
This is normal
Many cycles incorporate as series of soaks within the agitation period to
get your clothes clean with less wear.
