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Before you call for service…
Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service
Troubleshooting T
ips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service
Troubleshooting T
ips
Installation Instructions
Safety Instructions
Operating Instructions
Problem
Possible Causes
What To Do
Water contains tiny
New filter cartridges contain
•
Turn on the filtered water faucet and allow these
black particles
activated carbon, which is a
harmless carbon particles to purge from the cartridge.
harmless black powder.
Turn off the faucet when the water is clear.
Water has air bubbles
Air in system after installation.
•
Will go away after water runs for a while.
and is cloudy
Chlorine taste and /or
The filter cartridges are no
•
Replace both filter cartridges.
odor in the product water
longer removing chlorine
from the water supply.
Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.