15
Washer Operation
Possible Causes
What to do
Washer won’t operate
Washer is unplugged
Make sure cord is plugged securely into a working outlet .
Water supply is turned off
Turn both hot and cold faucets fully on .
Controls are not set
properly
Check controls .
Lid is open—safety feature
prevents agitation and
spinning when lid is up
Close lid and reset cycle, to the beginning if necessary .
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses . Replace fuses or reset breaker .
Washer should have separate outlet .
Electronics need to be reset
Unplug washer, wait 2 minutes, plug back in and press
Start
.
Start was not pressed
Press
Start
.
Lid magnet missing
Call for service .
Movement inside
machine when shut
off
Shifting mechanism is dis-
engaging the motor
When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down .
If lid is raised before the motor is disengaged, it will resume
when lid is closed .
Washer Performance
Possible Causes
What to do
Clothes too wet
Incorrect spin cycle selected
Make sure the spin cycle selected matches the load you are
washing . Some fabrics will feel wetter when rinsed with cold water .
Colored spots
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions
for using dispenser .
Pretreat stain and rewash .
Dye transfer
Sort whites or lightly colored items from dark colors
Grayed or yellowed
clothes
Not enough detergent
Use more detergent (especially with larger loads) . Be sure to follow
detergent manufacturer’s directions .
Hard water
Use a water conditioner like Calgon brand or install
a water softener .
Water is not hot enough
Make sure water heater is delivering water at 120°F–140°F (48°C–
60°C) .
Washer is overloaded
Select load size to match clothes load .
Detergent is not dissolving
Add detergent as wash basket fills with water before you load
clothes .
Dye transfer
Sort clothes by color . If fabric label states wash separately,
unstable dyes may be indicated .
Lint or residue on
clothes
Clothes are air or line dried
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint .
Incorrect sorting
Separate lint producers from lint collectors .
Washing too long
Wash small loads for a shorter time than larger loads
Detergent not dissolving
Add detergent as wash basket fills with water, before you load
clothes .
Try a liquid detergent .
Use warmer water temperature .
Overloading
Load clothes no higher than the top row of holes in the washer
basket .
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions
for using dispenser .
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