GE GTE21G, Owner'S Manual & Installation Instructions

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Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Ice cubes have odor/taste Ice storage bin needs cleaning.
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Food transmitting odor/taste to ice
cubes.
Wrap foods well.
Interior of refrigerator needs cleaning. See Care and cleaning.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control not set cold
enough.
See About the controls.
A newly installed refrigerator may take 12–24
hours to begin making ice cubes.
Moisture forms on cabinet
surface between the doors
Not unusual during periods of high
humidity.
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setting one number higher and check again in 24
hours.
Refrigerator has odor Foods transmitting odor to refrigerator.
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Interior needs cleaning. See Care and cleaning.
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Too frequent or too long door
openings.
Open containers of water or warm food
in the refrigerator.
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cycle, moisture will be removed from the
refrigerator, but may return with long or frequent
door openings.
Refrigerator compartment
light does not work
No power at outlet. Replace fuse or reset the breaker.
Light bulb burned out or loose. See Replacing the light bulbs.
Hot air from bottom of
refrigerator.
Normal air flow cooling motor. In the
refrigeration process, it is normal that
heat be expelled in the area under
the refrigerator. Some floor coverings
will discolor at these normal and safe
temperatures.
Food freezing in the
refrigerator
Food too close to the air vent at the
back of the refrigerator.
Move the food away from the air vent (near the
controls).
Refrigerator control is set too cold. Move the refrigerator control to a warmer
Temperature setting one increment at a time.
Orange glow in the freezer Defrost heater is on. This is normal.
Door bins do not fit in the
door
The freezer door bins are a different
size than the refrigerator door bins.
Try to install the bins in both doors.
Controls do not light up
controls.
Some models do not have lighted
controls.
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setting, the model does not have lighted
Refrigerator light bulb burned out or
loose.
See Replacing the light bulbs.
Water has poor taste/odor Water dispenser has not been used for
a long time.
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replenished.
Water in first glass is warm Normal when refrigerator is first
installed.
Wait 24 hours for the refrigerator to completely
cool down.
Water dispenser has not been used for
a long time.
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replenished.
Water system has been drained. Allow several hours for replenished supply to chill.
No water or ice cube
production
Supply line or shutoff valve is clogged. Call a plumber.