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Troubleshooting Tips  

Save time and money! Review the charts on the following pages, 

or visit 

GEAppliances.com

. You may not need to call for service.

Before you call for service…

 

Problem 

Possible Causes 

What To Do

Dryer doesn’t start

 

Dryer is unplugged

 

•  Make sure the dryer plug is pushed completely into  

 

 

  the outlet.

 

Fuse is blown/circuit breaker 

  

•  Check the house fuse/circuit breaker box and replace 

 

is tripped

 

  fuse or reset breaker.

 NOTE:

 Most electric dryers use 

 

 

  two fuses/breakers.

Dryer doesn’t heat

 

Fuse is blown/circuit breaker is 

  •  Check the house fuse/circuit breaker box and replace 

 

tripped; the dryer may tumble

 

  both fuses or reset both breakers. Your dryer may tumble  

 

but not heat

 

  if only one fuse is blown or one breaker is tripped.

 

Gas service is off

 

•  Make sure gas shutoff at dryer and main shutoff are  

 

 

  fully open.

 

No heat temperature

 

•  Select another heat setting. 

 

selected

  

Dryer shakes or 

 

Some shaking/noise is normal. 

 

•  Move dryer to an even floor space, or adjust leveling legs 

makes noise

 

Dryer may be sitting unevenly

 

  as necessary until even.

Greasy spots on clothes

 

Improper use of fabric softener

 

•  Follow directions on fabric softener package.

 

Drying dirty items 

 

•  Use your dryer to dry only clean items. Dirty items can  

 

with clean ones

 

  stain clean items and the dryer.

 

Clothes were not 

 

•  Sometimes stains which cannot be seen when the clothes  

 

completely clean

 

  are wet appear after drying. Use proper washing procedures  

 

 

  before drying.

Lint on clothes

 

Lint filter is full

 

•  Clean lint screen before each load.

 

Improper sorting

 

•  Sort lint producers (like chenille) from lint collectors  

 

 

  (like corduroy).

 

Static electricity can attract lint

  •  See suggestions in this section under 

Static

.

 

Overloading

 

•  Separate large loads into smaller ones.

 

Paper, tissue, etc., left in pockets

  •  Empty all pockets before laundering clothes.

Static occurs

 

No fabric softener was used 

•  Try a fabric softener.

 

 

• Bounce

®

 Fabric Conditioner Dryer Sheets have been 

 

 

  approved for use in all GE Appliances dryers when used in  

 

 

  accordance with the manufacturer’s instructions.

 

Over-drying

 

•  Try a fabric softener.

 

 

•  Adjust setting to 

Less Dry

 or 

Damp Dry

.

 

Synthetics, permanent press  

  • Try a fabric softener. 

 

and blends can cause static

Inconsistent 

 

Type of heat

 

•  Automatic drying times will vary according to the type  

drying times

 

 

  of heat used (electric, natural or LP gas), size of load,  

 

 

  types of fabrics, wetness of clothes and condition of  

 

 

  exhaust ducts.

The Dry dryness level 

 

Load consists of a mixture

 

•  When combining heavy and light fabrics in a load, 

was chosen but load is 

 

of heavy and light fabrics

 

 choose 

More Dry

 if you are using a sensor cycle. 

still damp

 

Exhaust system is blocked

 

•  Inspect and clean exhaust system.

12

Summary of Contents for GTD65EBPL1DG

Page 1: ...BLESHOOTING TIPS 12 14 CONSUMER SUPPORT Warranty 15 Consumer Support 16 OWNER S MANUAL Write the model and serial numbers here Model __________________ Serial __________________ They are on the label on the front of the dryer behind the door 49 90536 3 02 17 GEA DRYERS GE is a trademark of the General Electric Company Manufactured under trademark license ENGLISH ESPAÑOL ...

Page 2: ... to the weather n DO NOT tamper with controls n DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out n DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabr...

Page 3: ...not reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier SAVE THESE INSTRUCTIONS State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Gas appliances can cause low l...

Page 4: ... 4 Add clothes Shut door Throughout this manual features and appearance may vary from your model Operating instructions Quick Start Guide To reduce the risk of fire electric shock or injury to persons read the IMPORTANT SAFETY INFORMATION before operating this appliance WARNING ...

Page 5: ...to communicate with your smartphone for remote appliance monitoring on some models control and notifications Controls The dryer is locked will blink once if you press any button or turn the cycle knob Sensing Indicates the dryer is sensing the level of dampness to determine estimated cycle time remaining Clean Lint Filter The Clean Lint Filter light will stay on for 15 seconds after the cycle stop...

Page 6: ... a portion of the drying cycle on model NOTE Do not use this cycle on delicate fabrics Bulky Items For large coats bed spreads mattress covers sleeping bags and similar large bulky items such as blankets comforters jackets and small ruga Towels Sheets For most towels and linens Cottons For cottons and most linens Mixed Load For loads consisting of cottons and poly blends Casuals For wrinkle free p...

Page 7: ...n the door is shut the Damp Alert button is pressed again for 3 seconds or after 5 minutes if the door is left open Delay Dry Press the Delay Dry button to set the delay start time in 1 hour increments up to 24 hours and then back to clear 0 hours After selecting the delay start time press Start and the delay time will count down the time remaining until the cycle starts NOTE To set the amount of ...

Page 8: ...le sweaters Hook the rack over the lint filter so the rack extends into the dryer drum NOTE n The drying rack must be used with the Timed Cycle n Do not use this drying rack when there are other clothes in the dryer If your model did not come with a drying rack order one on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 during normal business hours Part Number Access...

Page 9: ...W00Y0 WiFi ConnectPlus module Fabric Care Labels Below are fabric care label symbols that affect the clothing you will be laundering Tumble dry Dry Normal Permanent Press wrinkle resistant Gentle delicate Do not tumble dry Do not dry used with do not wash Heat setting High Medium Low No heat air Special instructions Line dry hang to dry Drip dry Dry flat In the shade Dry Labels As a general rule i...

Page 10: ...uum the lint from the dryer lint filter area if you notice a change in dryer performance Stainless Steel To clean stainless steel surfaces use a damp cloth with a mild non abrasive cleaner suitable for stainless steel surfaces Remove the cleaner residue and then dry with a clean cloth Dryer Interior and Duct The interior of the appliance and exhaust duct should be cleaned once a year by qualified ...

Page 11: ...sharp objects n Venting must conform to local building codes About venting the dryer GEAppliances com WARNING Fire Hazard Fire Hazard WARNING This dryer MUST be exhausted to the outdoors Use only 4 rigid metal ducting for the home exhaust duct Use only 4 rigid metal or UL listed dryer transition duct to connect the dryer to the home exhaust DO NOT use a plastic vent DO NOT exhaust into a chimney k...

Page 12: ...lean ones stain clean items and the dryer Clothes were not Sometimes stains which cannot be seen when the clothes completely clean are wet appear after drying Use proper washing procedures before drying Lint on clothes Lint filter is full Clean lint screen before each load Improper sorting Sort lint producers like chenille from lint collectors like corduroy Static electricity can attract lint See ...

Page 13: ... shorter drying time Remove items while they still hold a slight amount of moisture Select a Less Dry or Damp Dry setting Letting items sit in dryer Remove items when cycle ends and fold or hang after cycle ends immediately Overloading Separate large loads into smaller ones Clothes shrink Some fabrics will naturally shrink To avoid shrinkage follow garment care labels exactly when washed Others ca...

Page 14: ...says complete will automatically be turned on and cannot be turned off Garments are wet after Lint filter not clean Clean lint filter Steam cycle Load is children infant garments Use the Steam Refresh cycle No numbers displayed Dryer is continuously This is normal When the dryer senses a low level of during cycle only lights monitoring the amount of moisture in the load the dryer will display the ...

Page 15: ...rvice calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40...

Page 16: ...cial discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Appliances Consumer Home Services will still be there after your warranty expires Parts and Accessories GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA...

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