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Before you call for service…
GEAppliances.com
21
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions
Problem
Possible Cause
What To Do
Not draining
Load is out of balance
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Not spinning
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Not agitating
and light items.
Pump clogged
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Drain hose is kinked or
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improperly connected
sitting on it.
Household drain may
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be clogged
a
plumber.
Drain hose siphoning; drain hose
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pushed too far down the drain
Leaking water
Door gasket is damaged
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left in pockets may cause damage to the washer (nails,
screws, pens, pencils).
Door gasket not damaged
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This is a normal operation.
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clothing is left in this seal and can cause a small leak.
Check back left of washer
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for water
Use less detergent.
Fill hoses or drain hose is
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improperly connected
faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may
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be clogged
a
plumber.
Dispenser clogged
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cause water to leak out the front of the dispenser. Remove
drawer and clean both drawer and inside of dispenser box.
Please refer to Cleaning the Washer section.
Incorrect use of detergent
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Dispenser box crack
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Clothes too wet
Load is out of balance
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and light items.
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it has a hard time balancing the load. This speed is normal.
Pump clogged
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Overloading
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Drain hose is kinked or
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improperly connected
sitting on it.
Household drain may
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be clogged
a
plumber.
Drain hose siphoning; drain hose
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pushed too far down the drain
