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Global Sales & Service Network

* GE is a registered trademark of General Electric Company and is used under license by 
GoodWe Technologies Co., Ltd.
© 2023

 All Rights Reserved

Local Contacts

No. 90 Zijin Rd., New District, Suzhou, 215011, China

www.gesolarinverter.com

[email protected]; [email protected]

Summary of Contents for GEH

Page 1: ...www gesolarinverter com V1 0 GEH 15 30kW Three Phase User Manual Hybrid Inverter...

Page 2: ...other reasons This guide cannot replace the product labels unless otherwise specified All descriptions in the manual are for guidance only and other GE trademarks are trademarks of General Electric Co...

Page 3: ...g Mode 12 3 3 1 System Working Mode 12 3 3 2 Inverter Operation Mode 16 3 4 Features 17 3 5 Appearance 19 3 5 1 Parts 19 3 5 2 Dimension 19 3 5 3 Indicators 20 3 5 4 Nameplate 22 4 Check and Storage 2...

Page 4: ...sioning 49 7 1 Check Before Power ON 49 7 2 Power On 49 8 System Commissioning 51 8 1 Indicators and Buttons 51 8 2 Setting Inverter Parameters via WE Mate App 52 8 2 1 Setting Parameters of Single In...

Page 5: ...the product features functions and safety precautions This manual is subject to update without notice For more product details and latest documents visit www gesolarinverter com This manual applies to...

Page 6: ...t if not avoided will result in death or serious injury WARNING Indicates a medium level hazard that if not avoided could result in death or serious injury CAUTION Indicates a low level hazard that if...

Page 7: ...r personal injury if you do not follow the instructions For more warranty details please visit https www gesolarinverter com warranty html NOTICE The inverters are designed and tested to strictly comp...

Page 8: ...al laws and regulations or send it back to the manufacturer 2 3 Inverter Safety WARNING The voltage and frequency at the connecting point should meet the on grid requirements Additional protective dev...

Page 9: ...avoid reverse polarity connection Also the voltage should be under the permissible range Do not connect one battery pack to more than one inverter at the same time Otherwise it may cause damage to th...

Page 10: ...below GEH15 3U 10 GEH20 3U 10 GEH25 3U 10 GEH29 9 3U 10 GEH30 3U 10 Supported Grid Types TN S PE PE PE PE L1 L2 L3 N L1 L2 L3 N PE L1 L2 L3 N PE L1 L2 L3 PEN TN C TN C S TT Inverter Inverter Inverter...

Page 11: ...y weather conditions etc may limit the battery s current and affect its load When single overload protection occurs the inverter can restart automatically however the restarting time will be extended...

Page 12: ...3U 10 nominal current 40A nominal voltage 400V GEH25 3U 10 nominal current 50A nominal voltage 400V GEH29 9 3U 10 GEH30 3U 10 nominal current 63A nominal voltage 400V 7 Smart meter The smart meter is...

Page 13: ...parallel scenarios only the smart dongle Ezlink is supported for parallel networking Only one Ezlink is required in one parallel system The inverter connecting to Ezlink and smart meter is considered...

Page 14: ...rter At most 6 inverters can be connected in the parallel system The power limit of the system shall meet the requirements of local laws and regulations To realize functions such as load control remot...

Page 15: ...s based on actual needs If not refer to the manual of the smart meter and prepare a qualified CT Only one smart meter is required in one parallel system The inverter connecting to Ezlink and smart met...

Page 16: ...insufficient the load will be powered by the power grid Night If the battery power is sufficient the load will be powered by the battery If the battery power is not enough the load will be powered by...

Page 17: ...OC values during grid connection and off grid When the power grid loses power the inverter switches to off grid mode and the battery can dis charge to supply power to the load to ensure that the Back...

Page 18: ...Daytime After solar power generation prioritizes meeting the load usage when the excess PV power is less than the limit power value priority will be given to selling the electricity to the power grid...

Page 19: ...er consumption quota in a short period of time battery discharge can be used to reduce the power exceeding the quota When the sum of PV power generation and the power purchased from the grid exceeds t...

Page 20: ...The inverter is grid tied successfully If the grid is not detected it enters the off grid mode If a fault is detected it enters the fault mode If the conditions do not meet grid tied requirements and...

Page 21: ...an electric arc users can find the time of the fault and the detailed phenomenon through the app The inverter locks for protection after the 5th electric arc alarm After the alarm is cleared the inve...

Page 22: ...load control the inverter has an integrated relay controlling port which can control the loads off or on In off grid mode the loads connected to the relay port can be turned off if the overload at BA...

Page 23: ...k hole 1 2 DC switch 3 PV input terminal PV 4 Communication module port COM 5 METER communication port 6 Communication port COM2 7 Battery input terminal BAT 8 BMS communication port 9 AC output termi...

Page 24: ...he inverter is powered off BACK UP The grid is abnormal and the power supply to the BACK UP port of the inverter is normal The grid is normal and the power supply to the BACK UP port of the inverter i...

Page 25: ...0 30 Battery SOC indicator Indicator Description 75 SOC 100 50 SOC 75 25 SOC 50 0 SOC 25 No battery connected Indictor light blinking during battery discharing for example when the battery SOC is betw...

Page 26: ...8cap 0 8ind TOperating Non isolated IP Protective Class I OVC DCII ACIII Battery On grid Back up UDCmax Vd c UMPP Vd c IDC max Ad c ISC PV Ad c Ibatt max C D Ad c UAC r V a c fAC r Hz IAC max to grid...

Page 27: ...ts and intact appearance Contact the supplier as soon as possible if any damage is found NOTICE The number of pin terminals PV connectors and battery connectors are various depending on different inve...

Page 28: ...ws for mounting plate 2 PIN terminal N PE screw 1 Documents 1 Screwdriver 1 PE terminal 1 AC cover 1 Insulation board for AC terminal 1 6PIN terminal 1 7PIN terminal 1 3PIN terminal 1 Inveter Delivera...

Page 29: ...age or throw the desiccant away 2 Store the equipment in a clean place Make sure the temperature and humidity are appropriate and no condensation 3 The height and direction of the stacking inverters s...

Page 30: ...h for operations 6 The equipment with a high ingress protection rating can be installed indoors or outdoors The temperature and humidity at the installation site should be within the appropriate range...

Page 31: ...h to bear the inverter weight Do not install the product on the support with poor sound insulation to avoid the noise generated by the working product which may annoy the residents nearby Installation...

Page 32: ...equipment Use other auxiliary tools on site if necessary Installation Tool Requirements Goggles Safety shoes Safety gloves Dust mask RJ45 crimping tool Diagonal pliers Marker Level Heat shrink tube Ru...

Page 33: ...s and a dust mask to prevent the dust from being inhaled or contacting eyes when drilling holes Make sure the inverter is firmly installed in case of falling down The DC switch lock of appropriate siz...

Page 34: ...30 05 Installation User Manual V1 0 2023 10 30 1 2 1 4 4 1 2 3 D 80mm 8mm With handles Without handles 5 5 6 Only for Australia Only for Australia 3 3 M5 1 2 2N m...

Page 35: ...ode the built in ON GRID relay is open while when the inverter is in grid tied mode it is closed When the inverter is powered on the BACK UP AC port is charged Power off the inverter first if maintena...

Page 36: ...wired in the Main Panel ON GRID BACK UP BAT PV Meter E BAR E BAR L3 N PE BMS CT1 CT2 CT3 L3 L1 L2 L3 N N PE PE L3 L2 L2 L1 L1 N PE L3 L2 L2 L1 L1 N PE N PE or BACK UP Loads Smart Meter Utility grid N...

Page 37: ...ch tension the connection may be poor Reserve a certain length of the cable before connecting it to the inverter cable port When crimping the terminals ensure that the conductor part of the cable is i...

Page 38: ...permanently or even cause fire and cause personal and property losses 1 Make sure that the max short circuit current and the max input voltage per MPPT are within the permissible range 2 Make sure tha...

Page 39: ...35 06 Electrical Connection User Manual V1 0 2023 10 30 Click Click 1 2 1 2 3 4 1 2 3 4 7 8mm 7 8mm 4 5mm Copper 4mm2 S 6mm2 3 YQK 70 3 1 4 2 5 4 6 1000V...

Page 40: ...e battery and downstream upstream switches are all disconnected It is forbidden to connect and disconnect the battery cables when the inverter is running Otherwise it may cause electric shock Do not c...

Page 41: ...ports as shown below GEH25 3U 10 GEH29 9 3U 10 and GEH30 3U 10 can be connected to one or two battery systems as shown below BAT COM1 COM3 COM2 BAT BMS1 BAT1 BAT1 BAT COM1 COM3 COM2 BAT BMS1 BAT1 BAT1...

Page 42: ...is higher than 50A the single battery system can be connected to BAT1 and BAT2 ports of the inverter The BMS communication cable should be connected to the BMS1 port as below BAT COM1 COM3 COM2 BAT B...

Page 43: ...M3 COM2 BAT BAT COM1 COM3 COM2 BAT BMS2 BMS1 BAT1 BAT1 BAT2 BAT2 Battery system 1 Battery system 2 When connecting two single battery systems to BAT2 ports of the inverter the BMS communication cable...

Page 44: ...40 06 Electrical Connection User Manual V1 0 2023 10 30 Click Click 3 1 5 3 2 4 2 3 4 5 1 2 3 4 5 1 1 2 7 8mm 7 8mm 6 5 8 5mm Copper 8mm2 S 13 5mm2 YQK 70 4 5 6...

Page 45: ...s integrated into the inverter to avoid the residual current exceeds the limit The type A RCD can be connected to the inverter for protection according to the local laws and regulations Recommended sp...

Page 46: ...42 06 Electrical Connection User Manual V1 0 2023 10 30 3 1 1 2 4 M5 2 3N m 2 5 1 2 L1 L2 L3 NP E 6 M5 2 3N m 2 7 M6 3 4N m 1 1 2 2 2 3 3 1 1 1 1 2 2 3 1 1 11 13mm 70 80mm 21 26mm Copper 10mm2 S 16mm2...

Page 47: ...t the signal from being influenced The remote shutdown function and DRED RCR function is off by default Please go to the WE Mate app to enable the function if you need to use it Please refer to the WE...

Page 48: ...orts connecting additional contactors to enable disable the load 10 DO2 11 COM DRM0 or REF_1 DRED or RCR Optionnal function DRED Demand Response Enabling Device the inverter satisfies the Australian D...

Page 49: ...1 Connecting the Communication Cable 1 2 2 5 6 4 3 1 1 6 8mm 45mm 6mm 0 2mm2 S 0 3mm2 NOTICE To ensure the waterproof protection do not remove the waterproof seal of the unused ports RJ45 connector w...

Page 50: ...e and White CAN_L CAN bus 6 Green CAN_H 7 Brown and White SYN_BUS1 Parallel syn signal 8 Brown SYN_BUS2 1 4 5 1 2 3 11 12 13 14 15 16 4 5 6 7 8 9 10 111213141516 1 2 3 4 5 6 7 89 10 EMS PAR EMS PAR 6...

Page 51: ...cted to L1 CT2 is connected to L2 and CT3 is connected to L3 And ensure that the CT is connected in the right direction Please refer to the smart meter user manual for detailed operations Use the incl...

Page 52: ...smartphone or web pages The communication module can be a Bluetooth module WiFi module LAN module or 4G module Set inverter parameters check running information and fault information and observe syst...

Page 53: ...communication cables are connected correctly and securely 3 Cable ties are intact routed properly and evenly 4 Unused cable holes are fitted using the waterproof nuts 5 The electrical conduit holes a...

Page 54: ...g on the AC breaker of the master inverter 6 5 Parallel System Turn on ON GRID AC breaker ON GRID AC breaker ON GRID AC breaker Load BACK UP AC breaker BACK UP AC breaker BACK UP AC breaker 5 5 5 2 4...

Page 55: ...rmal The grid is normal and the power supply to the BACK UP port of the inverter is normal The BACK UP port has no power supply COM The monitoring module of the inverter is resetting The inverter fail...

Page 56: ...E Mate User Manual NOTICE Please set the inverter parameters first via WE Mate app to ensure its normal operation NOTICE If you need to use a parallel system please first check the inverter firmware v...

Page 57: ...and adjust the parameters of parallel system according to the interface prompts and actual application scenarios After connecting the master inverter to the EzLink module select the signal CCM BLE rep...

Page 58: ...verters in parallel system can be auto matically identified If there is an error in the quantity it can be manually corrected 5 6 7 8 Select the actual battery model connected to the system 9 10 11 12...

Page 59: ...0 2023 10 30 Select the battery connection mode based on the actual situation Step3 In parallel system if the battery models connected to a single inverter are different they can be set separately 1...

Page 60: ...1 Manage the organization or User information 2 Add and monitor the power plant information 3 Equipment maintenance For more details refer to Power Sight User Manual Scan the QR code or visit https w...

Page 61: ...operations and maintenance Otherwise the inverter may be damaged or electric shocks may occur Delayed discharge Wait until the components are discharged after power off Single Inverter Turn off 1 2 3...

Page 62: ...verter Parallel System Turn on ON GRID AC breaker ON GRID AC breaker ON GRID AC breaker Load BACK UP AC breaker BACK UP AC breaker BACK UP AC breaker 5 5 5 2 4 4 1 3 3 6 6 6 Master inverter Slave inve...

Page 63: ...the mounting plate Step 4 Store the inverter properly If the inverter needs to be used later ensure that the storage conditions meet the requirements WARNING Make sure that the inverter is powered off...

Page 64: ...he alarm is automatically cleared after the grid power supply is restored 2 Check whether the AC cable is connected and the AC breaker is on 2 Grid Overvoltage The grid voltage exceeds the permissible...

Page 65: ...e permissible range 4 Grid Undervoltage The grid voltage is lower than the permissible range or the duration of low voltage exceeds the requirement of LVRT 1 If the problem occurs occasionally the uti...

Page 66: ...ter obtaining the consent of the local power company if the grid voltage is within the permissible range 6 Grid Overfrequency Utility grid exception The actual grid frequency exceeds the requirement o...

Page 67: ...hin the permissible range Or close Grid Underfrequency function 8 Grid Frequency Instability Utility grid exception The actual grid frequency change rate does not meet the requirement of the local gri...

Page 68: ...rter will recover automatically after the problem is solved 2 Check whether the impedance between the PV string and PE is too low if the problem occurs frequently or persists 13 Abnormal GFCI 60mA 14...

Page 69: ...roperly contact the dealer or the after sales service 21 Internal Comm Loss 1 Frame format error 2 Parity checking error 3 Can bus offline 4 Hardware CRC error 5 Send receive control bit is receive se...

Page 70: ...are connected properly 28 AFCI Self test Fault AFCI detection is abnormal Disconnect the AC output switch and DC input switch then connect them 5 minutes later Contact the dealer or the after sales s...

Page 71: ...r or the after sales service if the problem persists 33 PV Continuous Software Overcurrent 1 The PV configuration is not proper 2 The hardware is damaged Disconnect the AC output switch and DC input s...

Page 72: ...rical Connection Check whether the cables are securely connected Check whether the cables are broken or whether there is any exposed copper core Once 6 12 months Sealing Check whether all the terminal...

Page 73: ...000 30 000 30 000 Max Discharge Power W 15 000 20 000 25 000 30 000 30 000 PV String Input Data Max Input Power W 1 22 500 30 000 37 500 45 000 45 000 Max Input Voltage V 2 1000 MPPT Operating Voltage...

Page 74: ...2 15 000 20 000 25 000 30 000 30 000 Nominal Output Voltage V 380 400 3L N PE Output Voltage Range V 4 0 300 Nominal AC Grid Frequency Hz 50 60 AC Grid Frequency Range Hz 45 65 Max AC Current Output t...

Page 75: ...3 36 4 60s 48 5 3s 37 9 45 5 60s 45 5 54 5 60s 45 5 54 5 60s Max Output Fault Current Peak and Duration A 94 Inrush Current Peak and Duration A 264 53us Maximum Output Overcurrent Protection A 94 Nomi...

Page 76: ...n Integrated General Data Operating Temperature Range 35 60 Relative Humidity 0 95 Max Operating Altitude m 4000 Cooling Method Smart Fan Cooling Display LED WLAN APP Communication with BMS RS485 CAN...

Page 77: ...r GEH15 3U 10 30 3A for GEH20 3U 10 37 9A for GEH25 3U 10 45 3A GEH29 9 3U 10 and 45 5A for GEH30 3U 10 6 Can be reached only if PV and battery power is enough 7 DC Switch GHX6 55P for Australia 8 No...

Page 78: ...ark of General Electric Company and is used under license by GoodWe Technologies Co Ltd 2023 All Rights Reserved Local Contacts No 90 Zijin Rd New District Suzhou 215011 China www gesolarinverter com...

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