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Before You Call for Service...
Please checkup the following troubleshooting tips before you call for service !
Problem
Checkup Point
Action
It never gets cold inside.
Freezing & refrigerating is
not so good.
1
Plug in the refrigerator.
2
Set the temperature mode to Middle or
High.
3
Move to a place where there is no
direct sunlight, no heat appliences
around.
4
Keep sufficient space (more than 10cm)
between refrigerator back and the wall.
Foods in the refrigerator get
frozen.
1
Set the temperature to [Middle] or
[Low].
2
Foods can be frozen if ambient
temperature is below 5°C. Move to a
place where the temperature is over
5°C.
3
Place foods with moisture on the
shelves close to the doors.
Strange sound from the
refrigerator
1
Move the refrigerator to a level and
even floor.
2
Keep sufficient space.
3
Remove any object a way which
touches the refrigerator.
Odour or disgusting smell
from the inside
1
Be sure to cover and wrap the foods.
2
Clean them regularly. Once smell gets
soaked to those parts, it is not easy to
remove.
3
Do not store foods for so long. A
refrigerator is neither a perfect nor a
permanent foods keeper.
1
Is the refrigerator unpluged ?
2
Is the temperature set to [Low Mode] ?
3
Is the refrigerator under direct sunlight
or is any heat appliance placed near it?
4
Is the space between refrigerator back
and the wall too close ?
1
Is temperature set to [Strong] ?
2
Is surround temperature too low ?
3
Is the food with much moisture stored
close to the cold air spout ?
1
Is floor beneath the refrigerator
uneven?
2
Is the space between refrigerator back
and the wall too close ?
3
Do any objects other stuff touch the
refrigerator?
1
Is the food stored uncovered or
unwrapped ?
2
Are the shelves and pockets stained
with food stuff ?
3
Is the food stored too long ?