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29-6376

Troubleshooting tips ...

 Before you call for service

TROUBLESHOOTING TIPS

Problem

Possible Cause

What To Do

Water standing in the 

bottom of the tub

Air gap is clogged.

Clean the air gap. See the 

CARE AND CLEANING

 

section.

High drain loop or air gap not 

installed.

Refer to the Installation Instructions for proper drain line 

installation.

Water won’t pump out of 

the tub

Drain is clogged.

If you have an air gap, clean it. See the 

CARE AND 

CLEANING

 section. 

If the dishwasher drains into a disposer, run disposer clear. 

Check to see if your kitchen sink is draining well. If not, 

you may need a plumber.

Steam

This is normal.

Warm, moist air comes through the vent during drying 

and when water is being pumped out. This is necessary 

for drying.

Sanitized or Cycle Sanitized 

light does not illuminate at 

the end of the cycle

The door was opened and the 

cycle was interrupted during 

final rinse.

Do not interrupt the cycle by opening the door during the 

wash cycle.

The incoming water 

temperature was too low.

Raise the water heater temperature to between 120°F 

and 150°F (49°C and 66°C).

Noise

Normal operating sounds: 

Beeping at the end of the cycle 

(on some models); 

Detergent cup opening; 

Water entering dishwasher; 

Motor stops and starts at 

various times during cycle; 

Spray arms start and stop at 

various times; 

Drain pump sounds during 

pump out; 

Drain pump starts and stops 

several times during 

each drain.

These are all normal. No action is required.

Rattling dishes when the spray 

arm rotates.

Make sure dishes are properly loaded. See the 

Loading

 

section.

Rattling silverware against door 

during wash.

Tall utensils may be placed in the upper rack to avoid 

bumping against inner door during wash cycle.

A white film on glassware, 

dishware and the interior

This problem is likely caused 

by a low quality phosphate-free 

dishwasher detergent.

To remove the white film, run your dishes through a 

dishwasher cycle with citric acid. Use a 

WG04A00103

 

citric acid kit found online. Otherwise, use 

Finish

®

 

Dishwasher Cleaner

 found at your local grocery store. 

Pour the citric acid in the detergent cup and close the 

cover. Place the filmed but otherwise clean glassware 

and dishware in the dishwasher. Leave silverware 

and other metal items out of the dishwasher. Turn 

the dishwasher on and let it run through a complete 

cycle without detergent. The glassware, dishware, and 

dishwasher should come out film free. Alternatively, 

a vinegar rinse may be used. Pour 1 cup (240 ml) of 

vinegar into dishwasher just after the detergent cup 

opens and let the dishwasher complete its cycle.This 

may be repeated several times a year as needed. The 

use of a rinse agent such as 

Finish

®

 Jet-Dry

®

 Rinse Aid

 

may help minimize a repeat build up of film. Also, the use 

of a highly rated detergent such as 

Finish

®

 Quantum

®

 

Automatic Dishwashing Detergent

 will help prevent 

film build-up.

Summary of Contents for GBT640 Series

Page 1: ...HERS 29 6376 07 20 MCC SAFETY INFORMATION 2 USING THE DISHWASHER Getting Started 6 Dispensers 9 Loading 12 CARE AND CLEANING 14 TROUBLESHOOTING TIPS 16 WARRANTY 19 CONSUMER SUPPORT 20 GE is a trademar...

Page 2: ...o every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need t...

Page 3: ...29 6376 3 WELCOME Notes...

Page 4: ...and personal injury To minimize the possibility of electric shock disconnect this appliance from the power supply before attempting any maintenance NOTE Turning the dishwasher off does not disconnect...

Page 5: ...the heating element and be damaged WARNING RISK OF CHILD ENTRAPMENT PROPER DISPOSAL OF THE DISHWASHER Junked or abandoned dishwashers are dangerous even if they will sit for just a few days If you ar...

Page 6: ...You can cancel a cycle anytime during the cycle Carefully open the door water may splash out press the Start button three seconds then close the door and the dishwasher will start to drain Furthermor...

Page 7: ...Steam PreWash For use with heavily soiled and or dried on baked on soils This option MUST be selected PRIOR to starting the cycle The Steam option adds up to 30 minutes to the cycle time This option i...

Page 8: ...e light will turn OFF Cycle Indicator Lights and Sounds GBT640 and PBT865 models 1 3 2 Located on the right side of the front of the dishwasher these lights indicate the process in this running cycle...

Page 9: ...ser The rinse agent dispenser holds 3 5 oz 104 ml of rinse agent Under normal conditions this will last approximately one month Make sure the dishwasher door is fully open Open the rinse agent dispens...

Page 10: ...eriod of time and will thus be wasted Wash performance will be very poor as a result If you choose to use detergent in powder liquid or gel form the amount of detergent you use will be determined by t...

Page 11: ...washer potentially damaging the item Some models are equipped with a hidden heater so dishwasher safe plastic items can be placed in the lower rack IMPORTANT Ensure items in the upper rack do not inte...

Page 12: ...hat says lock in order to reattach the indexer to the rack IMPORTANT It is important to ensure that items do not protrude through the bottom of the rack or the silverware basket where they will block...

Page 13: ...and other small items Using the tray for any other purpose could result in damage to the tray or damage to anything interacting with the tray Ensure that the 3rd rack is fully closed before shutting...

Page 14: ...er free of grit and rub in the direction of the brush lines with a damp soft sponge Do not use appliance wax or polish on the stainless steel For other blemishes and marks use Stainless Steel Magic or...

Page 15: ...Freezing If your dishwasher is left in an unheated place during the winter ask a service technician to Turn off electrical power to the dishwasher Remove fuses or trip circuit breaker Turn off the wa...

Page 16: ...ean the air gap or flush the disposer High drain loop or air gap not installed Refer to the Installation Instructions for proper drain line installation Improper rack loading Make sure large dishware...

Page 17: ...ars to allow the fan to run an additional 90 minutes Note If you open the door this fan extension will be cancelled Control panel responded to inputs but dishwasher never filled with water Door may no...

Page 18: ...unds during pump out Drain pump starts and stops several times during each drain These are all normal No action is required Rattling dishes when the spray arm rotates Make sure dishes are properly loa...

Page 19: ...mproper installation delivery or maintenance Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Replacement of house fuses or resetting of...

Page 20: ...e any day of the year In Canada https service geappliances ca servicio en_CA or call 800 561 3344 during normal business hours Parts and Accessories Individuals qualified to service their own applianc...

Page 21: ...20 MCC LECTROM NAGERS GE S CURIT 24 UTILISATION DU LAVE VAISSELLE Mise en marche 26 Distributeurs 29 Chargement 32 ENTRETIEN ET NETTOYAGE 34 D PANNAGE 36 GARANTIE 39 SERVICE LA CLIENT LE 40 GE est un...

Page 22: ...nous pensons que vous le serez aussi cet gard l enregistrement de votre appareil nous assure que nous pourrons vous fournir des informations importantes sur votre appareil et des d tails sur sa garan...

Page 23: ...29 6376 23 BIENVENUE Notes...

Page 24: ...p ration d entretien REMARQUE Arr ter le lave vaisselle ne le d connecte pas de l alimentation lectrique Nous vous recommandons de faire appel un technicien qualifi pour r parer votre appareil AVERTIS...

Page 25: ...ENFANTS MISE AU REBUT APPROPRI E DU LAVE VAISSELLE Les lave vaisselle abandonn s ou mis au rebut sont toujours dangereux m me si ce n est que pour quelques jours Si vous vous d barrassez de votre lave...

Page 26: ...ut moment pendant le programme Ouvrez prudemment la porte l eau peut clabousser appuyez sur la touche Start d marrer pendant trois secondes puis fermez la porte et le lave vaisselle commencera se vide...

Page 27: ...NT de d marrer le programme de lavage L option de pr lavage la vapeur Steam PreWash ajoute jusqu 30 minutes au temps du programme Cette option est disponible avec les programmes de lavage Heavy intens...

Page 28: ...sonore et le voyant du programme de lavage s teindra Voyants de programme et signaux sonores sur les mod les GBT640 et PBT865 1 3 2 Situ s sur le c t droit de la surface avant du lave vaisselle ces v...

Page 29: ...Dans des conditions normales cette quantit suffira pour environ un mois Assurez vous que la porte du lave vaisselle est grande ouverte Remplissez le distributeur d agent de rin age Ajoutez lentement l...

Page 30: ...tr s court laps de temps et sera ainsi gaspill La performance de lavage sera par cons quent tr s m diocre Si vous choisissez d utiliser un d tergent sous forme de poudre de liquide ou de gel la quant...

Page 31: ...u lave vaisselle ce qui risquerait de les endommager Certains mod les de lave vaisselle sont quip s d un l ment chauffant dissimul de sorte que les articles en plastique allant au lave vaisselle peuve...

Page 32: ...rep re au panier IMPORTANT Assurez vous qu aucun article ne d passe du bas du panier ou du panier ustensiles car il bloquerait la rotation du bras gicleur inf rieur Assurez vous aussi que les grandes...

Page 33: ...ensiles de cuisson et d autres petits articles L utilisation du plateau d autres fins risque d endommager le plateau ou d endommager des objets son contact Assurez vous que le 3e panier est compl teme...

Page 34: ...ez uniquement les nettoyants liquides sans abrasif et frottez dans le sens du grain avec une ponge douce et humide N utilisez pas de cire ni de produit polir pour lectrom nagers sur l acier inoxydable...

Page 35: ...ation lectrique du lave vaisselle Enlever les fusibles ou d clencher le disjoncteur Couper l alimentation en eau et d brancher la conduite d alimentation au robinet d adduction d eau Purger l eau de l...

Page 36: ...hets obstru Nettoyez la coupure antirefoulement ou rincez le broyeur d chets La boucle de drainage sup rieure ou la coupure antirefoulement n est pas install e Reportez vous aux instructions d install...

Page 37: ...it affich pour permettre au ventilateur de fonctionner pendant 90 minutes suppl mentaires Remarque Si vous ouvrez la porte ce fonctionnement prolong du ventilateur sera annul Le tableau de commande a...

Page 38: ...et s arr te diff rents moments lors de chaque vidange Tous ces bruits sont normaux Aucun correctif n est requis Bruit caus par la vaisselle lorsque le bras gicleur tourne Assurez vous que la vaisselle...

Page 39: ...entretien inappropri s de l appareil Toute d fectuosit du produit lorsqu il a t utilis de fa on abusive ou inad quate ou employ toute autre fin que celle pour laquelle il a t con u ou utilis des fins...

Page 40: ...e mieux Au Canada https service geappliances ca servicio fr_CA ou t l phonez au 1 800 561 3344 durant les heures normales de bureau Pi ces et accessoires Les personnes ayant les comp tences requises p...

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