13
Before you call for service…
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Problem
Possible Causes
What To Do
Freezer does not
operate or Power-On
Light is not on
Temperature control in
OFF
position.
Move the control to a temperature setting.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Freezer starts/stops
too frequently
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Temperature control set too cold.
See
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Freezer operates too
long
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Temperature control set too cold.
See
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Inadequate air circulation space
around cabinet.
See
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Room or outside weather is hot.
It’s normal for the freezer to work harder under these
conditions.
Freezer has been disconnected
recently for a period of time.
It takes 4 hours for the freezer to cool down completely.
Large amounts of warm or hot food
have been stored recently.
Warm food will cause the freezer to run more until the
desired temperature is reached
Noisy operation or
cabinet vibrates
Floor may be weak, causing freezer
to vibrate when compressor is on.
Check to make sure freezer is located on solid floor and
adjust leveling legs as needed.
Cabinet is not positioned solidly on
floor.
Adjust legs. See
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Or use shims
for uneven floor.
Freezer is touching the wall.
Level freezer or move slightly. See
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.
Normal operating characteristics.
GEAppliances.com
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A warm cabinet exterior as the refrigeration system transfers heat from the inside to the outside through the exterior
cabinet walls.
The sound of the high-efficiency compressor motor.
On No-Frost models, the sound of water dripping as it melts from the evaporator and escapes to the drain pan
during defrost cycle.
On No-Frost models, the sound of the fan circulating air within the interior of the cabinet providing a consistent
temperature throughout.
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