GE EWA2000, Owner'S Manual

Page: 14 / 20

Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting T
ips
14
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cycle •
Make sure the spin cycle selected matches the load you
selected
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots Incorrect use of fabric •
Check fabric softener package for instructions and follow
softener
directions for using dispenser.
•
Pretreat stain and rewash.
Dye transfer •
Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent •
Use more detergent (especially with larger loads).
Hard water •
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough •
Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded •
Select load size to match clothes load.
Detergent is not •
Add detergent as wash basket fills with water before
dissolving
you load clothes.
Dye transfer •
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried •
If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting •
Separate lint producers from lint collectors.
Washing too long •
Wash small loads for a shorter time than larger loads.
Detergent not dissolving •
Add detergent as wash basket fills with water, before you
load clothes.
•
Try a liquid detergent.
•
Use warmer water temperature.
Overloading •
Load clothes no higher than the top row of holes in the
washer tub.
•
Make sure load size selector matches clothes load size.
Incorrect use of fabric softener •
Check fabric softener package for instructions and follow
directions for using dispenser.
clothes
(con) OPERATION Possible Causes What To Do
Wash speed changes A Normal wash speed was chosen •
It is normal for the
Normal
wash speed to change from
fast to moderate during the wash cycle.
Washer won’t operate Washer is unplugged •
Make sure cord is plugged securely into a working outlet.
Water supply is turned off •
Turn both hot and cold faucets fully on.
Controls are not set properly •
Check controls.
Lid is open •
Close lid.
Circuit breaker/fuse is •
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Electronics need to be reset •
Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed •
Press START.
Before you call for service…