4400-0024 enFlow Operator’s Manual EN Rev. T 05/12
Page 18 of 26
Servicing the enFlow IV Fluid/Blood Warming System Components
The enFlow IV Fluid/Blood Warming System components have been designed to be durable and long
lasting. The systems use current Surface Mount Technology (SMT) and materials. If service is
required, it must be performed by Vital Signs – a GE Healthcare Company or one of its authorized
agents. Service by others voids the warranty and transfers the liability for malfunctions of the device
to the servicer. If the unit stops working properly, contact Customer Service to obtain an RGA number
prior to returning the unit to the enFlow Service Center. If damage has occurred to the heating
surface, immediately remove it from service.
RGA Number
Prior to returning any Product, Original Purchaser must receive prior consent and must receive a
Return Goods Authorization (RGA) number from Vital Signs, Inc. No Product may be returned without
an RGA number. Our Customer Service Representatives can be reached by phone at 800-932-0760
or by e-mail at
.
The Service Representative will troubleshoot your Product issue with you on the phone. If it is
necessary to return a Product under warranty, a replacement loaner will be shipped to you within 48
hours. (If the Product is no longer under warranty, the Service Representative will discuss
repair/replacement options.) You will be issued a Return Goods Authorization (RGA) number. You will
be instructed to return the Product in packaging sufficient to prevent damage in transit, clearly
marking the RGA number on the outside of the box. The return address will be provided to you.
Note
Federal (U.S.A.) Law requires contaminated Medical Equipment to be cleaned and disinfected
before shipment. If this is not done, your unit will be immediately returned as it is received.
Warmer (Model 100 series)
The Warmer is permanently sealed against fluid ingress and has no user serviceable parts inside.
Caution
Normal wear and tear during use of the Warmer may cause the device to be susceptible to fluid
ingress. Carefully inspect the heating surface of the Warmer for tears or foreign matter before
each use and take out of service if necessary.
Due to highly stable components, microprocessor control, and built-in self-tests, an annual
performance check is sufficient.
The steps listed in the enFlow IV Fluid/Blood Warming System Operational checklist should be
performed at least once a year, or as required by your accrediting body.
Controller (Model 120 series)
The Controller (Product No. 980121) contains no user serviceable parts inside. Check the fuses
located in the power entry module if the Controller fails to function. The AC line power cord must be
removed to do this.
The Controller should be subjected to routine safety checks as required by local regulations, (i.e.
Earthing Impedance, Leakage Current).
