Troubleshooting Guidelines
Condition
Potential Cause
Solution/Action
Push-to-test
switch will
not trip
circuit
breaker.
1.
Circuit breaker is OFF.
2.
Circuit breaker is tripped.
3.
Load center is not energized.
4.
Load center neutral (pigtail) is not
connected to the neutral bus bar.
5.
Circuit breaker is damaged.
1.
Turn circuit breaker ON.
2.
Reset the breaker by switching it OFF and then
ON.
3.
Check to be sure load center is energized.
4.
Check neutral (pigtail) connection.
5.
Replace circuit breaker.
Circuit
breaker trips
(handle in
center
position and
trip flag
appears).
1.
Circuit breaker is not installed
correctly.
2.
Circuit breaker is connected to “shared
neutral” circuit.
3.
An arc-fault condition exists on the
branch circuit, or circuit breaker is
damaged.
4.
An overload condition exists on the
branch circuit (circuit breaker ON with
loads in service ).
1.
See installation instructions on reverse side.
2.
Remove circuit breaker from “shared neutral”
circuit. Wire the circuit with dedicated two
wires plus ground. If shared neutral circuit is
required, consider utilizing GE two-pole arc-
fault circuit breaker.
3.
Assess the current on the circuit drawn by all
the loads by summing all branch amperages
(divide the rated wattage of each load by 120).
If this total is greater than the circuit breaker
rating, the circuit is overloaded and some of
the load should be removed.
4.
Test for arc-fault by completing instructions
below.
To test for arc-fault:
Unplug all items from the receptacles in branch circuit. Reset circuit breaker by pushing its handle to the OFF
position and then to the ON position:
1.
If breaker trips with all loads OFF: Check permanent electrical circuit wiring, arcing, poor insulation,
shorted wires, wet connections, wet conduit, a neutral lead pinched to a grounded metal box, receptacle
leakage, or other faults that could cause safety features in the breaker to open the circuit.
2.
Switch ON one of the original loads. Reset the breaker. If breaker does not trip with this load ON, switch
on an additional load. Repeat until breaker trips. Examine last additional load for possible faults.
Loads and/or wiring suspected of having faults should not be restored to service.
INSTALLING ELECTRICIAN’S INFORMATION
Installing electrician should add the following information:
Installer’s Name
Installer’s Address
Installer’s Phone #
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GE Industrial Systems
General Electric Company
41 Woodford Ave., Plainville, CT 06062
DEH-40117 R4 1001 © 2001 General Electric Company
