49-60741-4
41
Problem
Possible Causes
What to Do
Water filter indicated as installed
incorrectly or a leak is present
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Water filter installed backward or is
leaking.
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and reinstall.
Water filter indicator light remains
lit after replacing filter.
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filter is installed backward.
Internal Dispense models:
-Press and hold reset button for 3
seconds
External Dispense models:
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and reinstall.
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gap.
Handle needs adjusting
See
Attach Fresh Food Handle
and
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detailed instructions.
Refrigerator beeping
This is door alarm
Turn off or disable with door closed.
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Not cooling
The cooling system is off
See About Controls.
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Water dispenser has not been used
for a long time
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is replenished.
Water in glass is warm
Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
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is replenished.
Water system has drained
Allow several hours for replenished
supply to chill.
Water dispenser does not work
Water supply line turned off or not
connected
See
Installing the Water Line.
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plug not installed
Replace filter cartridge or remove filter
and install bypass plug.*
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
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the controls are set too cold
Set the refrigerator control to a warmer
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does not dispense after 24 hours, call for
service.
Water spurting from dispenser
Newly installed filter cartridge
Run cold water from the dispenser for
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Water is leaking from dispenser
Air may be present in the water line
system, causing water to drip after
being dispensed
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remove air from system
No water or ice cube production
Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter
and install bypass plug*
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Remove and reinstall filter cartridge,
being certain that it locks in place.
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Check that the ice maker is turned on.
See
About the Automatic Ice Maker.
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Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
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