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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet.
grounded outlet.
Burner hole or slits on the side
• Remove the burner caps and clean them. Check and
of the burner may be clogged.
clean the electrode area for burned-on food or grease.
See the
Care and cleaning of the range
section.
Improper burner assembly.
• Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Surface burners light
The oven gas shut-off valve
• To check the oven gas shut-off valve, remove the
but oven does not
may have accidentally been
drawer (see the
Care and cleaning of the range
section)
moved during cleaning or
Remove the rear access panel by unscrewing the thumb
moving.
screws in the upper left and right corner. Look for the
gas shut-off lever at the back of the range.
Burner flames very
Improper air to gas ratio.
• If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Control signals after
You forgot to enter a bake
• Touch the
BAKE
pad and desired temperature or the
entering cooking time
temperature or cleaning time.
SELF CLEAN
pad and desired clean time.
or start time
Food does not bake
Oven controls improperly set.
• See the
Using the upper oven
section.
or roast properly
Shelf position is incorrect.
• See the
Using the upper oven
section.
in the upper oven
Incorrect cookware or cookware
• See the
Using the upper oven
section.
of improper size being used.
Oven thermostat needs
• See the
Adjust the upper oven thermostat—
adjustment.
Do it yourself!
section.
Clock not set correctly.
• See the
Using the clock and timer
section.
Aluminum foil used improperly
• See the
Care and cleaning of the range
section.
in the oven.
Oven bottom not securely
• See the
Installation of the range
section.
seated in position.
Burners do not light
Gas/Control Lockout feature
• Allow the range to cool down and touch and hold the
is activated.
GAS/CONTROL LOCKOUT
pad (on some models) for
3 seconds until
LOC
disappears from the display.
Plug on range is not
• Make sure electrical plug is plugged into a live, properly
completely inserted in the
grounded outlet.
electrical outlet.
Gas supply not connected
• See the Installation Instructions that came with your
or turned on.
range.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or circuit breaker tripped.
Burner parts not replaced
• See the
Care and cleaning of the range
section.
correctly.
Lever is
shown closed.
PULL TO OPEN.
Thumb screws
Consumer
S
uppor
t
Operating
Instructions
Safety
Instructions
Installation
Instructions
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oubleshooting
Tips