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14

Customer Service

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

Customer Service

Troubleshooting T

ips

Installation Instructions

Safety Instructions

Operating Instructions

Customer Service

Troubleshooting T

ips

Installation Instructions

Safety Instructions

Operating Instructions

Before you call for service…

Troubleshooting Tips 

Save time and money! Review the chart below first and you may not need to call for service.

Problem

Possible Causes

What To Do

Air conditioner

The air conditioner

Make sure the air conditioner plug is pushed

does not start

is unplugged.

completely into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Power failure.

If power failure occurs, turn the mode control to 

OFF

.

When power is restored, wait 3 minutes to restart the

air conditioner to prevent tripping of the compressor 

overload.

Air conditioner does

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

not cool as it should

blocking the front of the air conditioner.

The temp control may

Turn the knob to a higher number. The highest setting 

not be set high enough.

provides maximum cooling.

The air filter is dirty.

Clean the filter at least every 30 days.

See the 

Operating Instructions

section.

The room may have been hot.

When the air conditioner is first turned on you need to

allow time for the room to cool down.

Cold air is escaping.

Check for open furnace floor registers and cold 

air returns.

Set the air conditioner’s vent to the closed position.

Cooling coils have iced up.

See freezing up below.

Air conditioner

Ice blocks the air flow

Set the mode control at 

HIGH FAN 

or 

HIGH COOL 

with 

freezing up

and stops the air conditioner

the temp at 

1

or 

2

.

from cooling the room.

Normal Operating Sounds

You may hear a pinging noise caused by water
being picked up and thrown against the
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.

You may hear the thermostat click when the
compressor cycles on and off.

Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.

The fan may run even when the compressor 
is not.

Summary of Contents for AVE15

Page 1: ...GE Appliances Room Air Conditioners Part No 23 11 2130N 001 Pub No 49 7375 CG 11 98 AVE15 AVE18 AVE22 Owner s Manual Installation Instructions ...

Page 2: ...ough the Wall 13 Troubleshooting Tips Before You Call For Service 14 Normal Operating Sounds 14 Customer Service Warranty 15 Service Telephone Numbers Back Cover FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the side of the air conditioner Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the w...

Page 3: ...d and follow this Safety Information carefully SAVE THESE INSTRUCTIONS Customer Service Troubleshooting Tips Operating Instructions Safety Instructions Installation Instructions Do not under any circumstances cut or remove the third ground prong from the power cord For personal safety this appliance must be properly grounded The power cord of this appliance is equipped with a 3 prong grounding plu...

Page 4: ...east 3 minutes before switching back to a cool setting Cooling Descriptions For Normal Cooling Select HIGH or LOW COOL with the temp control at 5 For Maximum Cooling Select HIGH COOL with the temp control at 10 For Quieter Nighttime Cooling Select LOW COOL with the temp control at 5 Heating Descriptions For Normal Heating Select HIGH or LOW HEAT with the temp control at 5 For Maximum Heating Selec...

Page 5: ...nd conditioned When set at OPEN some inside air is exhausted outside Air Direction Two levers on each side of the grille let you control the air direction left or right Fingertip pressure on the tabs adjusts the air direction up or straight ahead Do not adjust the louvers down any lower than straight out Air that is blown down will affect the thermostat causing the air conditioner to turn off befo...

Page 6: ...ctions Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions Window Installation Instructions Parts Included Case 2 filler panels 2 case side seals 5 8 machine screws 2 and nuts 2 3 8 screws 6 1 screws 6 5 8 carriage bolts 2 and nuts 2 5 8 screws 3 Upholstery tacks 4 Window locking bracket 2 sill brackets 2 sliders 2 support brackets Foam top wi...

Page 7: ...er ground exists Follow National Electric Codes NEC and or local codes and ordinances CAUTION Do not under any circumstances cut or remove the third ground prong from the power cord Do not change the plug on the power cord of this air conditioner Aluminum house wiring may present special problems consult a qualified electrician Before You Begin These models require 230 208 volt a c protected with ...

Page 8: ...ctions Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions Window Installation Instructions Parts Included Case 2 filler panels 2 case side seals 5 8 machine screws 2 and nuts 2 3 8 screws 6 1 screws 4 5 8 carriage bolts 2 and nuts 2 5 8 screws 3 Upholstery tacks 4 Window locking bracket 2 sill brackets 2 sliders 2 support brackets Foam top wi...

Page 9: ...outlet must be within reach of the power cord Window opening dimensions are for a standard double hung window 185 8 min 263 4 to 40 with filler panels 263 4 min without filler panels Storm Window Requirements A storm window frame will not allow the air conditioner to tilt towards the outside and will keep it from draining properly To adjust for this attach a piece of wood to the stool WOOD PIECES ...

Page 10: ...y that the sliders cannot move Attach the case side seals on the outside of the case by using three 3 8 screws on each side Secure the case through the case track into the window stool on each side using two 1 screws F E D C B A Remove the Air Conditioner from the Case Remove the air filter Lift the top of the filter and gently pull it up Remove the 2 screws and lift off the grille Keep these scre...

Page 11: ...e and Attach the Sill and Support Brackets Loosely attach the sill brackets to the support brackets with 5 8 long carriage bolts and nuts Find the track hole that aligns with the sill bracket on the outer edge of the window sill Using the 5 8 long machine screws and nuts attach the support brackets to the case track hole on each side Attach both sill brackets to the window sill using two 1 long sc...

Page 12: ... panel into place Use upholstery tacks to attach the filler panel to the face of the window molding through the holes provided Pull the sliders out until they contact the face of the window molding Pull the window down tightly and lock it in place with 5 8 screws Attach through the holes on each side of the window sash Attach the window locking bracket with a 5 8 screw G F E D C B A 7 Install the ...

Page 13: ...ts to install a receptacle Determine the size of wall opening by adding 1 8 to the height and width of the case Measure height from the top of the case to the bottom of the rail Place the case in the wall opening and secure the bottom rail case sides and top with 12 1 long 10 wood screws NOTE Drill pilot holes if necessary for proper installation If the frame is oversized use shims to prevent case...

Page 14: ...ool as it should blocking the front of the air conditioner The temp control may Turn the knob to a higher number The highest setting not be set high enough provides maximum cooling The air filter is dirty Clean the filter at least every 30 days See the Operating Instructions section The room may have been hot When the air conditioner is first turned on you need to allow time for the room to cool d...

Page 15: ...ler or installer You are responsible for providing adequate electrical connecting facilities Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician Replacement o...

Page 16: ...expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since impro...

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