Consumer Support
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem
Possible Causes
What To Do
Air conditioner
The air conditioner
•
Make sure the air conditioner plug is pushed completely
does not start
is unplugged.
into the outlet.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
Power failure.
•
The unit will automatically re-start in the settings last
used after the power is restored.
•
There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling for 3 minutes after it is turned
back on.
The current interrupter
•
Press the
RESET
button located on the power cord plug.
device is tripped.
•
If the
RESET
button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does not
Airflow is restricted.
•
Make sure there are no curtains, blinds or furniture
cool as it should
blocking the front of the air conditioner.
The temp control may not
•
In
Cool
mode, press the
DECREASE
▼
pad.
be set correctly.
The air filter is dirty.
•
Clean the filter at least every 30 days.
See the
Operating Instructions
section.
The room may have been hot.
•
When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping.
•
Check for open furnace floor registers and cold air returns.
•
Set the air conditioner’s vent to the closed position.
Cooling coils have iced up.
•
See “
Air conditioner freezing up
” below.
Air conditioner
Ice blocks the air flow and
•
Set the controls at
HIGH (F3) Fan
or
HIGH (F3) Cool
and set
freezing up
stops the air conditioner
the thermostat to a higher temperature.
from cooling the room.
The remote control
The batteries are inserted
•
Check the position of the batteries. They should be
is not working
incorrectly.
inserted in the opposite (+) and (–) direction.
The batteries may be dead.
•
Replace the batteries.
Water drips outside
Excessively hot and
•
This is normal.
humid weather.
Water drips indoors
The air conditioner is not
•
For proper water disposal, make sure the air conditioner
tilted to the outside.
slants slightly from the case front to the rear.
Water collects in
Moisture is removed from
•
This is normal for a short period in areas with little
base pan
indoor air and drains into
humidity; normal for a longer period in very humid areas.
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
Timer feature not
A power outage or interruption
•
In the case of a power outage or interruption, the unit
working properly
occurred.
Timer
feature will reset to the original setting. You may
need to set a new time if desired.
Troubleshooting Tips.
Troubleshooting Tips. Save time and money! Review the chart below
first and you may not need to call for service.
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