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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

13

Problem

Possible Causes

What To Do

Air conditioner

The air conditioner

Make sure the air conditioner plug is pushed completely

does not start

is unplugged

into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped

the fuse or reset the breaker.

Power failure

If power failure occurs, turn the air conditioner 

OFF

.

When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor 
overload.

The current interrupter

Press the 

RESET 

button located on the power cord plug.

device is tripped

If the 

RESET 

button will not stay engaged, discontinue 

use of the air conditioner and contact a qualified service
technician.

Air conditioner

Ice blocks the air flow

Set the mode control at 

FAN 

or 

HIGH COOL

with the

freezing up

and stops the air conditioner

temp control at a warmer setting.

from cooling the room

Air conditioner does not

Airflow is restricted

Make sure there are no curtains, blinds or furniture

cool as it should

blocking the front of the air conditioner.

The temp control may

Turn the temperature knob clockwise as far as possible. 

not be set correctly

The air filter is dirty

Clean the filter at least every 30 days. See the 

Operating

Instructions

section.

The room may have been hot

When the air conditioner is first turned on you need
to allow time for the room to cool down.

Cold air is escaping

Check for open furnace floor registers and  
cold air returns.

Set the air conditioner’s vent to the closed position.

Cooling coils have iced up

See 

“Air conditioner freezing up”

below.

Air conditioner does not

Airflow is restricted

Make sure there are no curtains, blinds or furniture

warm as it should

blocking the front of the air conditioner.

The temp control may

Turn the knob counterclockwise as far as possible. 

not be set low enough

The lowest setting provides maximum warming.

The air filter is dirty

Clean the filter at least every 30 days. See the 

Operating

Instructions

section.

The room may have been cold

When the air conditioner is first turned on, you need to
allow time for the room to warm up. 

Warm air is escaping

Check for open furnace floor registers and 
cold air returns.

Troubleshooting Tips 
Save time and money! Review the chart below first
and you may not need to call for service.

Before you call for service…

www.GEAppliances.com

Summary of Contents for AGE21DH

Page 1: ...15 Normal Operating Sounds 15 Consumer Support Consumer Support Back Cover Product Registration 17 18 Warranty 19 3828A20514N 49 7508 1 03 05 JR Owner s Manual and Installation Instructions www GEAppl...

Page 2: ...uct with refrigerants check with the company handling disposal about what to do SAFETY PRECAUTIONS Do not under any circumstances cut or remove the third ground prong from the power cord For personal...

Page 3: ...ounded 2 prong wall outlet by use of a UL listed adapter available at most local hardware stores The larger slot in the adapter must be aligned with the larger slot in the wall outlet to provide prope...

Page 4: ...de heating with different fan speeds FAN settings provide air circulation and filtering without cooling or heating NOTE If you move the mode control from a cool setting to OFF a fan setting or a heat...

Page 5: ...Operating Instructions Safety Instructions Installation Instructions Vent Control The vent control is located above the control knobs When set at CLOSE only the air inside the room will be circulated...

Page 6: ...r Filter The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary To remove on some models Open the inlet grille upward by pulling out the...

Page 7: ...only a 2 prong outlet it is your responsibility to have it replaced with a properly grounded 3 prong wall outlet Some models require 230 208 volt a c protected with a time delay fuse or circuit breake...

Page 8: ...pe D 2 Carriage Bolt 2 Lock Nut 4 Window locking bracket Frame guide 2 Top mounting rail Top mounting rail seal strip Right accordion panel Foam top window gasket Window sash seal Left accordion panel...

Page 9: ...power cord 1 STORM WINDOW REQUIREMENTS A storm window frame will not allow the air conditioner to tilt toward the outside and will keep it from draining properly To adjust for this attach a piece of w...

Page 10: ...de Remove the backing from the top mounting rail seal strip and attach it to the bottom of the top mounting rail Install the top mounting rail with 3 type A screws on the inside of the case Insert the...

Page 11: ...nuts in each support so that the case is installed with a slight tilt to the outside Use a level about 1 3 bubble will be the correct case slant to the outside Tighten the bolts CAUTION DO NOT drill...

Page 12: ...of the case Push the grille in until it snaps into place Lift the inlet grille and secure the front frame with a type A screw through the front grille Lower the inlet grille back into place D C B A I...

Page 13: ...ocking the front of the air conditioner The temp control may Turn the temperature knob clockwise as far as possible not be set correctly The air filter is dirty Clean the filter at least every 30 days...

Page 14: ...ner is not For proper water disposal make sure the air conditioner tilted to the outside slants slightly from the case front to the rear Water collects in Moisture is removed from This is normal for a...

Page 15: ...s remove moisture and improve efficiency You may hear the thermostat click when the compressor cycles on and off Water will collect in the base pan during high humidity or on rainy days The water may...

Page 16: ...16 Notes Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions Installation Instructions...

Page 17: ...will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwa...

Page 18: ...re Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registrati...

Page 19: ...vide reasonable and necessary maintenance In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician Replacement of house fus...

Page 20: ...arn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services wi...

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