GE 5478035, Basic Service Manual

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GE LOGIQ F S
ERIES
D
IRECTION
5446617-100, R
EVISION
10 B
ASIC
S
ERVICE
M
ANUAL
Section 7-2 - Gathering Trouble Data 7 - 3
7-2-3 Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
- Keyboard Shadow Log
- Error Logs
- Crash Log
- Power Supply
- Temperature
NOTE: Power Supply and Temperature logs are not currently being updated by the LOGIQ F Series.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
- A place to enter a description of the problem
- A choice to store to a pre-formatted CD-R, RD (Removable Disk) or to the Export directory D:
drive.
The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.
Figure 7-1 ALT-D Dialog Box