29263
We bring good things to life.
I
MPORTANT
I
NFORMATION
NOTICE:
This product meets the applicable Industry Canada technical
specifications.
The equipment must be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect
the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe systems, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
NOTES:
This equipment may not be used on coin service provided by the
telephone company.
I
NTERFERENCE
I
NFORMATION
This equipment generates and uses radio frequency energy which may
interfere with residential radio and television reception if not properly
installed and used in accordance with instructions contained in this
manual. Reasonable protection against such interference is ensured,
although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and
off, the user is encouraged to try to correct the interference by one or
more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the
equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional
suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and
Regulations. This apparatus does not exceed the class B limits for RF noise
emissions specified in the RFI regulations of the Industry Canada.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
I
NTRODUCTION
Your Caller ID phone stores and displays specific information, provided by your
local telephone company, to subscribers of Caller ID or similar caller identification
services.
Your Caller ID phone enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 50 Caller ID messages sequentially.
• Know who called while you were away.
To get the most from your new phone, we suggest that you take a few
minutes right now to read through this user’s guide.
IMPORTANT:
In order to use all the features of this unit, you must subscribe to
the standard Name/Number Caller ID Service.
CAUTION:
When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
B
EFORE
Y
OU
B
EGIN
P
ARTS
C
HECKLIST
Make sure your package includes the following items:
T
ELEPHONE
S
ET
U
P
S
ETTING
U
P
THE
C
ALLER
ID M
ENU
Do not plug the telephone into the modular phone jack while setting up
the Caller ID menu because an incoming call may invalidate the
information not yet saved. The handset must be on the cradle on the base
to enter the Setup Menu.
1. Press the options button.
SET
OR
appears in the display.
2. At this point you can press either REVIEW up or down button to scroll
among the seven menu screens, which are:
•
SET
OR
•
LOCAL AREA CODE (default - - -)
•
REGIONAL AC’S-1
•
CID LANGUAGE (default English)
•
SELECT CONTRAST (default 3)
•
T/P DIAL MODE (default tone)
•
EXIT SETUP
3. You have 10 seconds following any key press before the phone
automatically return to the
NO CALLS summary screen, or you can press
dial to exit during set up.
S
ETTING
Y
OUR
L
OCAL
A
REA
C
ODE
The telephone uses the programmed area code to determine the
number format to display when a valid Caller ID signal is received. It
is also used for the Dialback feature.
1. Press the options button.
SET
OR
appears in the display.
2. Press the review up button until
- - - LOCAL AREA CODE appears in
the display.
3. To enter or change the area code, press the options button. The display
shows the area code stored in memory. The left-most digit or a minus sign
(-) flashes, indicating the unit is ready to accept the area code entry.
4. Press review down and select a number from 9-0 for the first digit.
5. When the desired digit is flashing, press review up to advance to the
next digit.
6. Repeat steps 4 and 5 until all the digits for your area code are correct.
If you make a mistake, you can simply repeat the previous steps until
your area code is set.
7. Press options to store the area code and return to the
LOCAL AREA
CODE display.
S
ETTING
R
EGIONAL
A
REA
C
ODES
FOR
10-D
IGIT
D
IALING
Like the Local Area Code, the telephone uses the programmed area codes
to determine the number format to display when a valid Caller ID signal is
received. Calls that match any of the programmed regional area codes are
displayed as 10 digits. This is helpful in areas that have multiple or
overlapping area codes and require 10-digit dialing.
1. Press the options button.
SET
OR
appears in the display.
2. Press the review up button until
- - - - - - - - - REGIONAL AC’S-1 shows in
the display.
3. To enter or change the area code, press the options button. The display
shows the area code stored in memory. The left-most digit, or minus sign
(-), flashes, indicating the unit is ready to accept the area code entry.
4. Press the review down button and select a number from 9-0 for the first
digit of the area code.
5. When the desired digit is flashing, press the review up button to
advance to the next digit.
6. Press the options button again to enter the next three-digit regional area
code and repeat steps 4 and 5 until all the REGIONAL
AC'S-1 and
REGIONAL AC'S-2 are entered.
7. Press the options button to store the setting and return to the
REGIONAL
AC'S-1 display.
8. Press dial to exit.
S
ETTING
THE
CID D
ISPLAY
L
ANGUAGE
This setting lets you display Caller ID messages in English, French or Spanish.
1. Press the options button.
SET
OR
appears in the display.
2. Press the review up button until
CID LANGUAGE appears in the display.
3. Press the options button to show the current language setting. The default
is English.
4. Press review up or down to change the language.
5. Press options to store the language and return to the
CID LANGUAGE
display.
S
ETTING
THE
C
ONTRAST
This adjustment allows you to adjust the contrast and viewing angle of
the display.
1. Press the options button until
SET
OR
appears.
2. Press the review up button until
SELECT CONTRAST appears in the
display.
3. Press the options button to show the current contrast setting. There are
five levels of contrast, with the default set to 3.
4. To decrease the contrast, press review down. To increase the
contrast, press review up.
5. Press the options button to store the contrast setting and return
to the
SELECT CONTRAST display.
S
ETTING
THE
D
IALING
M
ODE
This adjustment allows you to select tone (touch-tone) or pulse (rotary)
dialing.
1. Press the options button until
SET
OR
appears.
2. Press the review up button until
T/P DIAL MODE appears in the display.
3. Press the options button to show the current dial mode. The default is
set to TONE.
4. To change the dialing mode, press review up or down. The display will
alternate between the two dialing modes.
5. Press the options button to store the dialing mode and return to the
T/P DIAL MODE display.
E
XITING
S
ETUP
To immediately exit the setup mode after your changes have been made,
select the
EXIT SETUP menu and press the options button.
NOTE:
The phone exits Setup after 10 seconds if no buttons are pressed.
REMINDER:
The time and date are programmed automatically when the first
Caller ID record is successfully received after the unit is setup.
T
ELEPHONE
B
ASICS
A
DJUSTING
THE
V
OLUME
You may control the listening level with the VOLUME switch, which has
three levels.
R
EDIALING
A
N
UMBER
If you want to call the last number you dialed again (up to 32 digits),
use the redial feature.
1. Pick up the handset.
2. Press the redial button, and wait (approx. 5 seconds) for the unit to
automatically redial the last number you called.
U
SING
O
NE
T
OUCH
R
EDIAL
If the last call you dialed was busy, you can redial it immediately by just
pressing the redial button and without hanging up the handset.
M
EMORY
Before you store a telephone number in memory, make sure the dialing
mode is correctly set for the type of service you have. The default dialing
mode is tone (touch-tone), so if you have pulse (rotary) service, you must
first change the dialing mode. See “Setting the Dialing Mode.” The
following buttons can be stored into any memory location: 0-9.
S
TORING
F
REQUENTLY
C
ALLED
N
UMBERS
1. Pick up the handset.
2. Press the store button.
3. Push the desired memory location button.
4. Press the store button.
5. Use the handset number keys to enter the telephone number (up to
16-digits) and press the store button.
6. Hang up the handset.
NOTE:
If you make a mistake, use the delete button to delete wrong digits.
C
HANGING
A
S
TORED
N
UMBER
Repeat the storage sequence above. The new number replaces the old
number at the memory location.
E
RASING
A
S
TORED
N
UMBER
1. Pick up the handset.
2. Press the store button.
3. Press the memory location (0-9) to be erased.
4. Press delete for three seconds.
5. Hang up the handset.
D
IALING
F
REQUENTLY
C
ALLED
N
UMBERS
1. Pick up the handset and press the mem button,
2. Press 0-9 for the memory location. The number dials automatically.
OR
1. Pick up the handset and press the dial button.
2. Press the review button for the desired memory location.
3. Press the dial button to dial the number.
R
EVIEWING
N
UMBERS
S
TORED
IN
M
EMORY
1. Press the store button.
2. Press 0-9 for the memory location. The number shows on the display.
C
OPY
C
ALLER
ID M
EMORY
TO
U
SER
M
EMORY
1. Pickup the handset.
2. Press either review (
or
) button to display the number you want
to copy.
3. Press the store button.
4. Press 0-9 for the memory location. The display flashes if the memory
location is occupied. Press either review (
or
) button to select an
empty location. The number is automatically stored to the empty
location.
5. Press the hook switch to exit.
C
OPY
R
EDIAL
M
EMORY
TO
U
SER
M
EMORY
1. Pickup the handset.
2. Press store.
3. Press 0-9 for the memory location. The display flashes if the memory
location is occupied. Press either review (
or
) button to select a
different location.
4. Press the store button again to confirm.
5. Press the redial button, and then press the store button again.
6. Press the flash button or the hook switch to exit.
S
TORING
A
P
AUSE
IN
M
EMORY
The redial button has dual functionality. It becomes a pause button if the
store button is pressed first. It is valid only when storing a number into
memory. Use the redial button to insert a pause when a delay is needed in
an automatic dialing sequence. For example, when you must dial a 9 to
get an outside line, or when you enter codes to access your long distance
company. A pause shows in the display as a “
P.”
You may need to adjust the length of the pause. It can be adjusted from 1
to 9 seconds. The default setting is 4 seconds.
1. Pickup the handset.
2. Press the store button.
3. Press the redial button.
4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press store again.
6. Press the flash button or the hook switch to exit.
C
HAIN
D
IALING
This process allows you to dial a succession of stored numbers from
separate memory locations. This is useful when you must dial several
sequences of numbers, such as with frequent calls via a telephone
company long distance provider.
For example
Memory location
Local access number of long distance company
6
Authorization code (ID)
7
Long distance phone number
8
1. Pick up the handset.
2. Press mem button, then press number “6” for the memory location.
3. Press mem button, then press number “7” for the memory location.
4. Press mem button, then press number “8” for the memory location.
5. The number dials automatically.
F
LASH
This feature is used to activate customer calling services available through
your local phone company, such as Call Waiting. These services generally
require an extra monthly fee. If you subscribe to any of these services, please
refer to the phone company’s instructions on how to use flash.
To answer an incoming call while having a conversation:
• After you hear the Call Waiting tone, press and release the flash button.
The first call is placed on hold while the second call can be answered.
To return to your first call and put the second call on hold:
• Press and release flash again. The first call can continue while the
second call is put on hold.
T
EMPORARY
T
ONE
D
IALING
This feature is useful only if you have pulse dialing service. Temporary
Tone Dialing enables pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card companies, etc. For example,
when you call your bank you may need to enter your bank account
number. Temporarily switching to Touch Tone mode allows you to send
your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the * tone button on the handset
number pad to temporarily change from PULSE dialing to TONE dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to PULSE
(rotary) dialing mode.
C
ALLER
ID (CID)
S
UMMARY
S
CREEN
The summary screen shows the current time, current date, and number of
new calls to be reviewed. It displays until any button is pressed. Within 60
seconds of receiving a new call, the summary screen displays.
NOTE:
The number of new calls shows in the display until any new calls have
been reviewed.
R
ECEIVING
AND
S
TORING
CID R
ECORDS
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number, date, and
time; or the name, phone number, date, and time. The unit stores up to 50
calls for later review. When the memory is full, a new call automatically
replaces the oldest call in memory. NEW shows in the display for calls
received that have not been reviewed.
R
EVIEWING
CID R
ECORDS
• Press either the review up or review down button to view the newest
call record.
• Press the review down button to scroll through the call records from the
most recent to the oldest.
• Press the review up button to scroll through the call records from the
oldest to the newest.
• When all of the messages are viewed,
START/END appears in the
display.
D
ELETING
CID R
ECORDS
1. To delete the record showing in the display, press the delete button
once.
2. To delete all records while reviewing, press and hold the delete button
until
ERASE ALL? shows in the display.
3. Press the delete button to delete all CID records.
D
IALING
B
ACK
When reviewing Caller ID records, you may dialback the phone numbers
shown on the display by pressing the dial button.
I
F
YOU
PROGRAMMED
YOUR
LOCAL
AREA
CODE
IN
THE
SETUP
MENU
1. Use the review up and down buttons to display the number you want
to dial.
• If you see a number with 7 digits (i.e. 555-1234), then the call was
received from within your area code. However, this does not guarantee
the call is a local call.
• If you see a number with 10 digits (i.e. 234-555-1234), then the call received was
not from your area code.
2. Press the dial button and the display shows
PICKUP or ADJ. A 10 second
timer will also start in the upper right side of the display, letting you know
the time remaining until the unit returns to the summary screen. If you
adjust the number to be dialed, the timer will reset after each adjustment.
3. To adjust the phone number, press the dial button. For instance, a
7-digit local number sometimes cannot be dialed because it
requires a 10-digit or 11-digit format. Press the dial button
repeatedly to scroll through the 7, 10, and 11-digit numbers.
7-digits:
7-digit telephone number (i.e. 555-5555)
10-digits:
3-digit area code + 7-digit telephone number
(i.e. 425-555-5555)
11-digits:
long distance code 1 + 3-digit area code + 7-digit
telephone number (i.e. 425-555-5555)
4. To dial the displayed number, pick up the handset before the timer
reaches 0.
NOW DIALING shows in the display and the number is
dialed.
I
F
YOU
DID
NOT
PROGRAM
YOUR
LOCAL
AREA
CODE
IN
THE
SETUP
MENU
1. Use the review up and down buttons to display the number you want to
dial. You will only see 10-digit numbers (i.e. 234-555-1234).
2. See steps 2 through 4 in the above section to complete the dialback
sequence.
NOTE:
IF PICKUP PHONE shows on the display, no other changes to the
number can be made. The information sent from the telephone company is
known to be a valid number to dial back (available only in limited areas). Once
you pickup the phone, the number is automatically dialed.
C
ALLER
ID D
ISPLAY
M
ESSAGES
The following special messages indicate the status of a message or the unit:
NO CALLS
The caller memory is empty.
UNKNOWN CALLER
The incoming call does not have Caller ID service or
their service area is not linked to yours. If
UNKNOWN
CALLER appears along with a calling number, the
name information for that number is not available.
Battery power level is low. Please replace the
batteries as soon as possible in order to maintain
Caller ID operation.
BLOCKED CALL
The incoming caller is registered as “Private
Number” and Caller ID information is withheld.
START/END
You are at the beginning or the end of the Caller ID
memory log.
10-Number Memory
Caller ID Telephone
User's Guide
Model 29263
16043760 (Rev. 1 E/F)
03-11
Printed in China
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
ATLINKS Communications Canada Inc.
(An Alcatel /Thomson Multimedia Joint Venture)
© 2003 ATLINKS Communications Canada, Inc.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
T
ELEPHONE
J
ACK
R
EQUIREMENTS
To use this phone, you need an RJ11C (CA11A) type
modular telephone jack, which might look like the
one pictured here, installed in your home. If you
don’t have a modular jack, call your local phone
company to find out how to get one installed.
I
MPORTANT
I
NSTALLATION
I
NFORMATION
CAUTION:
Disconnect the phone cord from the wall outlet before installing or
replacing the batteries.
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
I
NSTALLING
THE
B
ATTERIES
IMPORTANT:
You will have approximately 90 seconds to replace the batteries
before the memories stored in the handset are lost. Please read the instructions
before replacing the batteries and have the batteries ready to be inserted
beforehand. As a precaution, you may want to write down any stored informa-
tion you do not want erased.
Your Caller ID phone uses 4 AAA-size alkaline batteries for receiving and
storing Caller ID records and for the numbers you use for memory dialing.
1. If the telephone cord is already connected, disconnect it from the wall
jack. Place the handset off to the side.
2. Use a ball point pen to open the battery compartment door.
3. Insert 4 AAA-size alkaline batteries as shown on the diagram inside the
battery compartments.
4. Replace and secure the battery compartment doors.
IMPORTANT:
If you’re not going to use the telephone for more than 30 days,
remove the batteries because they can leak and damage the unit.
I
NSTALLING
THE
P
HONE
Your phone should be placed on a level surface, such as a desk or table
top, or you can mount it on a wall.
1. Plug the straight telephone line cord into a modular phone jack.
2. Set the RINGER switch on the base to the desired volume level.
= Sound will be loudest.
= Sound will be lower.
= Telephone will not ring.
3. Place the handset in the cradle on the base.
NOTE:
The unit is properly installed if you pick up the handset and hear the
dial tone. If you don't hear a dial tone, recheck all installation steps, or refer to
the Troubleshooting Tips section of this user's guide for more information.
W
ALLMOUNT
I
NSTALLATION
Your telephone may also be mounted on a wall plate (not included).
1. Plug the telephone line cord into a modular wall phone jack.
2. Feed the straight telephone line cord through the grooves on the
bottom of the base.
3. Slip the mounting holes on the bottom of the base over the wall plate
posts and firmly slide the unit down into place (wall plate not included).
W
RAPPING
THE
T
ELEPHONE
L
INE
C
ORD
In desktop or wall mount mode, you may want to wrap the excess telephone
line cord around the mounting bracket on the bottom of the base.
Base
Handset
9
wxyz
6
mno
3
def
#
7
pqrs
4
ghi
1
*
tone
8
tuv
5
jkl
2
abc
0
oper
redial
mem
store
flash
Modular
telephone
line jack
Wall plate
+
-
+
-
+
-
+
-
Battery
compartment
9
wxyz
6
mno
3
def
#
7
pqrs
4
ghi
1
*
tone
8
tuv
5
jkl
2
abc
0
oper
redial
mem
store
flash
mem
button
delete
dial
options
review
redial
button
store
button
flash
button
delete
button
options
button
dial
button
review
button
display
volume
switch
Current time
Current date
Caller ID name
Caller ID number
New calls
T
ROUBLESHOOTING
T
IPS
N
O
D
IAL
T
ONE
• Check installation- make sure that all connections are secure and not
damaged.
• Check the hook switch: It should be fully extended when the handset is
lifted from the cradle.
• Disconnect the base from the modular phone jack and connect another
phone to the same jack. If there is no dial tone on the second phone, the
problem might be your wiring or local service.
N
O
D
ISPLAY
• Replace the batteries.
• Make sure the batteries are properly installed.
N
O
I
NFORMATION
IS
D
ISPLAYED
A
FTER
THE
P
HONE
R
INGS
• You must be subscribed to Caller ID service from your local telephone
company in order to receive Caller ID records.
• Wait for the second ring - Caller ID information appears after the
second ring.
P
HONE
D
OES
N
OT
R
ING
• Make sure the ringer switch is ON.
• You may have too many extension phones on your line. Try unplugging
some extension phones.
• Check for a dial tone. If there is no dial tone see solutions for "No
Dial Tone."
I
NCOMING
AND
O
UTGOING
V
OICE
V
OLUME
L
OW
• Are other phones off hook at same time? If so, this is normal condition
as volume drops when additional phones are used at once.
C
ANNOT
D
IAL
O
UT
• Make sure the TONE/PULSE dialing mode is set to the type of phone
service you are subscribed to.
T
ELEPHONE
N
ETWORK
I
NFORMATION
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company, where practicable, may notify
you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business. If these changes are expected to
affect the use or performance of your telephone equipment, the telephone
company will likely give you adequate notice to allow you to maintain
uninterrupted service.
Notice must be given to the telephone company upon termination of your
telephone from your line.
REN N
UMBER
On the bottom of this equipment is a label indicating, among other
information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect
to your telephone line and still have all of these devices ring when your
telephone number is called. In most (but not all) areas, the sum of the
RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as
determined by the REN, you should contact your local telephone company.
S
ERVICE
ATLINKS Communications Canada, Inc., warrants to the purchaser or gift
recipient that if any manufacturing defect becomes apparent in this
product within 1 year from the original date of purchase, it will be
replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from
accidents, misuse or leaking batteries.
Should your product not perform properly during the warranty period,
either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete
with accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Inc.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and not a
modification of or subtraction from the statutory warranties and other
rights and remedies contained in any applicable legislation, and to the
extent that any such provisions purport to disclaim, exclude or limit any
such statutory warranties and other rights and remedies, such provisions
shall be deemed to be amended to the extent necessary to comply
therewith.
If you are unable to find a qualified servicer for out of warranty service,
you may write to:
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This
information is required if service is needed during the warranty period.
PURCHASE DATE
_________________________________________________________________________________
NAME OF STORE
_________________________________________________________________________________
