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HANDSET NEEDS

 

Indicates you must register a non-registered handset prior to use.  

REGISTRATION

 

  

INCOMPLETE DATA

 

Caller information is interrupted during transmission or the  

 

phone line is excessively noisy. Indicates no CID information was  

 

received, you are not subscribed to CID service, or CID service is  

 

not working.

LINE IN USE 

 

Displays on handset while the line is in use.

LONG DISTANCE

 

Indicates CID record is from a long distance call.

LOW BATTERY

 

Indicates the battery needs to be charged.

NEW VOICE MAIL  

Indicates voice mail has not been retrieved from service provider.

MSG WAITING OFF

 

Indicates voice mail has been retrieved from service provider.

NEW CALL XX

 

XX represents the number of new CID records not reviewed.

NO CALLS

 

Indicates there are no CID records in memory.

NO USER MEMORY

 

Indicates the memory location contains no user memories and  

 

the user is trying to mark a specific user record for VIP MELODY.

OUT OF RANGE

 

Indicates handset is too far away from the base. Move closer 

 

to the base.

ROOM MONITORING....

 

The audio link between handsets is established.

PAGING or 

 

Someone pressed the page button on the base or int button 

PAGING FROM

 

on the handset

REPT

 

Indicates a repeat call message. Indicates a new call from the  

 

same number was received more than once.

SEARCHING

 

Indicates handset is searching for the base.

SPKR

 

Indicates the handset is in speakerphone mode.

UNKNOWN CALLER/

 

Indicates incoming call is from an area not serviced by CID or  

NAME/NUMBER

 

the CID information was not sent.

Handset Sound Signals

Signal 

Meaning

A long warbling tone (with ringer on) 

Signals an incoming call 

Three short beeps (several times) 

Page signal

One beep every 7 seconds 

Low battery warning

Troubleshooting Guide

Telephone Solutions

No dial tone

•  Check or repeat installation steps:
  Make sure the base power cord is connected to a working electrical outlet.
  Make sure the telephone line cord is connected to the base and the wall jack.
•  Connect another phone to the same jack. If it doesn’t work, the problem might be your 

wiring or local service.

•  The handset may be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Make sure the battery pack (in the handset) is properly installed.
•  The handset should beep when you press the TALK/CALL BACK button, and the charge 

indicator on the base should be lit when the handset rests in the cradle. If not, the 

battery may need to be charged.

•  Place handset in charge cradle for at least 20 seconds to reset the unit.

Handset does not ring

•  Make sure the handset ringer software switch is set to on.
•  The handset may be out of range of the base. Move closer to the base.
•  You may have too many extension phones on your line. Try unplugging some extensions.
•  Check for a dial tone.

You experience static, noise, or fading in and out

•  The handset may be out of range of the base. Move closer to base.
•  Make sure base is not plugged into an electrical outlet with another household 

appliance. If necessary, relocate the base.

•  Charge the battery (for 16 hours).

Unit beeps

•  Clean the charging contacts on the cordless handset and base charge cradle with a soft 

cloth or an eraser.

•  See solutions for “No dial tone ” on previous page.
•  Replace the battery.

Memory dialing doesn’t work

•  Did you program the memory location keys correctly?
•  Did you follow proper dialing sequence?

Intercom Operation 

(applicable only with additional handsets)

The intercom feature allows you to have a conversation with another registered handset 

without tying up the telephone line, allowing you to still receive incoming calls.

Making an Intercom Call

1.  Make sure the handset is 

OFF 

(not in talk mode).

2.  Press the int button on the handset.
3.  Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the int button again or the *TONE/exit 

button on the sending handset.

4.  Wait for the person at the receiving handset to press the int button.

NOTE: If the receiving handset does not answer within two minutes, the 

intercom call is automatically canceled. The originating handset displays 

NO ANSWER

.

5.  When finished, press the *TONE/exit button or int button on either handset to deactivate 

the intercom.

NOTE: The system is expandable up to 4 handsets (by purchase of 

optional Model 28110 handset with recharge cradle). When 4 handsets 

are registered, the system can handle 2 separate intercom operations 

at once, for example, 1st handset intercoms with 2nd handset while 3rd 

handset intercoms with 4th handset.

Receiving an Intercom Call

When you receive an intercom call, your handset beeps. To answer the call press the int button 

or TALK/CALL BACK button.

Advanced Intercom Features

Receiving an Incoming Call During an Intercom Call

If you receive a telephone call during an intercom call, the intercom call is immediately 

terminated and both handsets ring. Either handset user may press the TALK/CALL BACK button 

to answer the call.

Using Intercom with External Telephone Calls

During a telephone call, you may use the intercom/paging function to page another handset 

and have an off line, private (two-way) intercom conversation. You may also have a three-way 

conversation between the external caller and the handsets, or you may transfer the external 

telephone call to another handset.

NOTE: Before you intercom/page another handset, you must decide 

whether you want to create a two-way or a three-way conversation.

Two-Way Calling

1.  During an external call, press the int button, and use the touch-tone pad to enter the 

handset number you want to call.

NOTE: The receiving handset presses the int button to answer the 

intercom call. Both intercom users may speak privately. The external 

caller will not hear the intercom conversation.

2.  When finished, press the *TONE/exit button or 

int

 button to end the intercom call, return to 

the talk mode, and resume your original telephone conversation.

Three-Way Calling

1.  During an external call, press the int button. 

LINE ON HOLD EXTENSION?

 

shows in 

the display.

2.  Use the touch-tone pad to select Handset #. You will hear a paging tone and 

PAGING

 

shows in the originating handset’s display.

NOTE: 

PAGING FROM... 

shows in the display on the receiving handset, 

and the receiving handset presses the int or TALK/CALL BACK button to 

answer the intercom.

3.  When the receiving handset connects, press the conf/format button on the originating 

handset to conference with the receiving handset and the external caller. 

CONFERENCE

 

shows in the display on the originating and receiving handsets.

NOTE: A handset can enter conference mode directly by pressing TALK/

CALL BACK on the second handset during a call.

Transferring External Calls to Other Handsets

During an external call, you may transfer the external call to another handset.

1.  Press the int button on the originating handset to put an external call on hold, and then 

page the receiving handset.

2.  Use the touch-tone pad on the handset to select Handset #. You will hear a paging tone. 

PAGING

 

shows on the originating handset’s display, and 

PAGING FROM...

 

shows on the 

receiving handset’s display.

3.  When the receiving handset connects, press the TALK/CALL BACK button on the originating 

handset to transfer the call.

   

-OR-

4.  Press the TALK/CALL BACK button on the originating handset to transfer the call. If the 

receiving handset does not answer within 30 seconds, the originating handset rings back 
and displays 

CALLBACK

. If the originating handset does not answer within 20 seconds, the 

call is automatically dropped.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must 

subscribe to either the standard Name/Number Caller ID Service or Call 

Waiting Caller ID Service. To know who is calling while you are on the 

phone, you must subscribe to Call Waiting Caller ID Service.

This unit receives and displays information transmitted by your local phone company. This 

information can include the phone number, date, and time; or the name, phone number, date, 

and time. 

Storing the Last Number Dialed

You may transfer all three redial numbers into internal user memory.
1.  Make sure the phone in 

OFF

 (not in TALK mode).

2.  Press redial button to display the most recent redial number.
3.  Use the caller ID-volume ( 

6

 or 

5

) button to scroll to desired redial number.

4.  Press memory button to display 

SELECT MEMORY 01 - 50

.

5.  Use touch-tone pad to enter two digit desired memory location (01 through 50). Display will 

show 

ENTER NAME

.

6.  Follow step 5 in the “Storing a Name and Number in Memory” section to enter name.

NOTE: If the memory location is occupied,

 REPLACE MEMO?

 is displayed, 

and you must confirm replacement by pressing the memory button.

7.  Press memory button to save.
8.  To enter another name and number in a different memory location, return to step 2 and 

repeat the process.

NOTE: If the redial number has more than 20 digits, it cannot be stored in 

memory.

Inserting a Pause in the Dialing Sequence (of a Stored 

Number)

Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in dialing 

sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an 

outside line, or to wait for a computer access tone.) Each pause counts as one digit in the 

dialing sequence.

Reviewing Records Stored in Memory

1.  Make sure the phone is 

OFF 

(not in talk mode).

2.  Press the memory button to display 

SELECT MEMORY 01-50

.

3.  Press the caller ID-volume ( 

6

 or 

5

) buttons to scroll the records, or use the handset’s 

touch-tone pad to enter the memory location number.

Changing Records Stored in Memory

Follow the procedure for Storing Names and Numbers in Memory, except replace a stored 

telephone number with a new one.

Deleting Records Stored in Memory

1.  Make sure the phone is 

OFF 

(not in talk mode).

2.  Press the memory button to display 

SELECT MEMORY 01-50

.

3.  Press the caller ID-volume ( 

6

 or 

5

) button to scroll to the record you want to delete or use 

the touch-tone pad to enter the desired memory location.

4.  Press the delete button to mark the record for deletion. The display shows 

DELETE?

5.  Press the delete button to delete the record. 

DELETED

 

shows in the display.

NOTE: If you don’t want to change or delete a record, simply press 

the *TONE/exit button, or wait for one minute to exit the review mode 

automatically.

Dialing a Number from Memory

1.  Make sure the phone is 

ON

 (in talk mode) by pressing the TALK/CALL BACK or SPEAKER 

button.

2.  Press the memory button to display 

MEMO # - -

.

3.  Use the touch tone pad to enter the memory location number. The number dials 

automatically.

   

-OR-

1.  Make sure the phone is 

OFF

 (not in talk mode).

2.  Press the memory button to display 

SELECT MEMORY 01-50

.

3.  Press the memory location for the phone number you want to dial, or use the caller ID-

volume ( 

6

 or 

5

) button to scroll to the number you want to dial.

4.  Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls from records stored in memory which require a sequence of 

numbers, such as a calling card number used for a frequently called long distance number. 

The following example shows how you can store each part of the dialing sequence and use 

chain dialing to make a call through a long distance service:

The Number For  

Memory Location

Long Distance Access Number 

7

Authorization Code 

8

Frequently called long distance number 

9

1.  Make sure the phone is 

ON 

(in talk mode) by pressing the TALK/CALL BACK or SPEAKER 

button.

2.  Press the memory button, and then press 07.

3.  When you hear the access tone, press the memory button, and then press 08.
4.  At the next access tone, press the memory button and then 09.

Belt Clip and Optional Headset

Connecting the Belt Clip

1.  To attach the belt clip, insert the sides of the belt clip into the slots on each side of 

the handset. 

2.  Snap the ends of the belt clip into place.

Connecting an Optional Headset to the Handset

Each handset can be used with an optional headset hands free operation.
1.  Connect the headset to the headset jack on the side of the handset. The handset 

receiver and microphone are disabled when the headset is connected.

2.  Adjust the headset to rest comfortably on top of your head and over your ear. Move the 

microphone to approximately two to three inches from your mouth.

3.  Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4.  To return to normal operation, unplug the headset from the jack.

Changing the Battery

CAUTION: To reduce the risk of fire or personal injury, use only the 

Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 

5-2721, that is compatible with this unit.

1.  Make sure the telephone is 

OFF

 (not in TALK mode) before you replace battery.

2.  Remove the battery compartment door.
3.  Disconnect the battery plug from the jack inside the battery compartment and remove the 

battery pack from the handset.

4.  Insert the new battery pack and connect the cord to the jack inside the battery 

compartment.

5.  Put the battery compartment door back on.
6.  Place handset in the base or handset charge cradle to charge. 

Allow the handset 

battery to properly charge (for 16 hours) prior to first use or when you install a new 

battery pack. If you do not properly charge the phone, battery performance will 

be compromised.

Battery Safety Precautions

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic 

materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

Nickel-metal Hydride 

battery 

listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

Unit locks up and no communication between the base and cordless handset

•  Unplug the power adaptor from the electrical outlet and the back of the base. Remove 

the handset battery. Wait for 30 seconds and plug the power adaptor back into the base 

and electrical outlet. Reconnect the battery and charge for 16 hours.

Charge Indicator on the Base Flashes

•  Provided your phone company offers voice messaging service and you subscribe to it, 

the charge indicator on the base flashes when the phone is not in use to indicate there is 

a message waiting. It’s stops flashing after the message has been reviewed.

Caller ID Solutions

No Display

•  Charge the battery (for 16 hours). Or replace the battery.
•  Make sure the unit is connected to a non-switched electrical outlet. Disconnect the 

power adaptor from the base and reconnect it.

Caller ID Error Message

•  The unit displays this message if it detects anything other than valid Caller ID 

information during the silent period after the first ring. This message indicates the 

presence of noise on the line.

No Caller ID

•  You must be subscribed to the standard Name/Number Caller ID service from your local 

telephone company to receive CID information.

Battery

If you experience any of the following problems, even after recharging the battery, you may 

need to replace the battery pack:

•  Short talk time
•  Poor sound quality
•  Limited range
•  Charge indicator fails to turn on

General Product Care

To keep your unit working and looking good, follow these guidelines:

•  Avoid dropping the handset, as well as other rough treatment to the phone.
•  Clean the phone with a soft cloth.
•  Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other 

chemical products to clean the unit. Doing so will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later date.
•  Periodically clean the charge contacts on the handset and base with a clean 

pencil eraser.

Causes of Poor Reception

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You ’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

Service

Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that if any 

manufacturing defect becomes apparent in this product within 1 year  from the original date 

of purchase, it will be replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or 

leaking batteries.
Should your product not perform properly during the warranty period, either:
1.  Return it to the selling dealer with proof of purchase for replacement,

   

 

OR

2.  Remove the batteries (where applicable), and pack product complete with accessories in 

the original carton (or equivalent).

  — Mail prepaid (with proof of purchase) and insured to:

       

Thomson Digital Technologies Ltd. 

 

6200 Edwards Boulevard 

 

Mississauga, Ontario 

 

Canada L5T 2V7

The provisions of this written warranty are in addition to and not a modification of or 

subtraction from the statutory warranties and other rights and remedies contained in any 

applicable legislation, and to the extent that any such provisions purport to disclaim, exclude 

or limit any such statutory warranties and other rights and remedies, such provisions shall be 

deemed to be amended to the extent necessary to comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may write to:
   

Thomson Digital Technologies Ltd. 

 

c/o Thomson Inc. 

 

P.O. Box 0944 

 

Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is required if 

service is needed during the warranty period.
PURCHASE DATE _____________________________________________________________
NAME OF STORE _____________________________________________________________

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory. 

NOTE: It is important that you format CID records correctly BEFORE 

storing in internal memory as you cannot reformat CID records stored 

in memory.

1. Make sure the phone is 

OFF 

(not in talk mode).

2.  Use the  caller ID-volume ( 

6

 or 

5

)  button to scroll to the desired CID record.

3.  Press the Memory button to display 

SELECT memory 01-50.

4.  Use the touch-tone pad to enter a memory location to store the number in that memory 

location. You will hear a confirmation tone. 

NOTE: If the memory location is occupied, 

REPLACE MEMO? 

is displayed, 

and you must confirm replacement by pressing the memory button.
NOTE: Press the *TONE/exit button once to keep the previous setting 

(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is non-

numeric, the unit will not allow this record to transfer to the internal user 

memory. The handset will display 

UNABLE TO STORE

.

To Replace a Stored CID Record

1.  Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the 

memory location, 

REPLACE MEMO?

 shows in the display.

2.  Press the Memory button again, and the new CID record replaces the old memory in that 

location. You will hear a confirmation tone.

Deleting a CID Record

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2.  Use the caller ID-volume ( 

6

 or 

5

) button to display the CID record you want to delete.

3.  Press the delete button. The display shows 

DELETE CALL ID?

4.  Press the delete button to erase the record showing in the display. The display shows 

DELETED

.

NOTE: Press the *TONE/exit button to return to the standby mode without 

deleting any CID records.

Deleting All CID Records

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2.  Use the  caller ID-volume ( 

6

 or 

5

) button to display any Caller ID record.

3.  Press and hold the delete button until 

DELETE ALL?

 shows in the display.

4.  Press delete button to erase all of the current CID records. The display shows 

DELETED

 

followed by 

NO CALLS

.

NOTE: Press the *TONE/exit button to return to the standby mode without 

deleting any CID records.

Memory

Each handset can store up to fifty 20-digit numbers with up to 15-character names in memory 

for quick dialing. This memory feature is in addition to the CID memory log, which stores up to 

40 CID records in each handset.

Storing a Name and Number in Memory

1.  Make sure the phone is 

OFF 

(not in talk mode).

2.  Press the memory button to display 

SELECT MEMORY 01-50

.

3.  Press the desired memory location button (01 through 50) or use the caller ID-volume ( 

6

 or 

5

)  button to scroll to desired the memory location. 

NOTE: If the memory location is occupied, the memory location number 

and stored name and telephone number shows in the display. If the 

memory location is empty, 

EMPTY

 shows in the display.

4.  Press the memory button. The display shows

 

ENTER NAME

.

5.  Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is 

stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice 

for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter 

L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space 

between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key 

once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; 

press the 4 key twice for the letter H.

NOTE: If you make a mistake press the delete button to backspace and 

erase the wrong character(s) or number(s).

6.  Press the memory button to confirm and save the record. The display shows 

ENTER 

TEL NUMBR

.

7.  Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses 

(press #PAUSE button), and press the memory button again to save the record. The unit 

beeps to confirm.

NOTE: The system treats PAUSES as delays or spaces in the 

dialing sequence.

8.  To enter another name and number in a different memory location, return to step 2 and 

repeat the process.

Time call received

Date call received

Number of new calls received

Caller’s name

Caller’s phone number

Accessory Information

To order, call the nearest distributor for your area;

Ontario: (905) 624-8516 

Manitoba: (204) 783-2088

British Columbia: (604) 438-8001  Quebec: (514) 352-9071

A shipping and handling fee will be charged upon ordering.

It is required by law to collect appropriate sales tax for each individual state, 

country, and locality to which the merchandise is being sent. Items are subject to 

availability. 

DESCRIPTION 

MODEL NO.

Handset Replacement Battery 

5-2721

AC Power adaptor 

5-2715

Belt Clip 

5-2717

Headset 

5-2425

Handset charge cradle 

5-2716

NOTE: The RBRC seal on the battery used in your Thomson Inc. product 
indicates that we are participating in a program to collect and recycle the 
rechargeable battery (or batteries). 
For more information go to the RBRC web site at www.rbrc.org 
or call 1-800-8-BATTERY or contact a local recycling center.

Display Messages

The following messages shows the status of the phone, provides Caller ID information, or helps 

you set up and use your phone.

BLOCKED CALL /  

Indicates the person is calling from a number which is blocked

NAME / NUMBER  

from transmission.

CHARGING..

Indicates the handset needs to charge for a period of time before 

 

it can resume normal function.

DELETE ALL?

 

Prompt asking if you want to erase all CID records.

DELETE CALL ID?

 

Prompt asking if you want to erase the CID record showing on 

 

the display.

DELETE?

 

Prompt asking if you want to erase one of the 50 records  

 

stored in the phone’s memory.

DUPLICATE NUMBER

 

Under VIP melody feature, if the desired number/record was  

 

selected in any one of TEN VIP melody records before,  

 

DUPLICATE NUMBER

 shows in the display. 

END OF LIST

 

Indicates that there is no additional information in CID memory.

ENTER NAME

 

Prompt telling you to enter a name in one of the 50 memory  

 

locations.

ENTER TEL NUMBR

 

Prompt telling you to enter a telephone number in one of the  

 

50 memory locations.

NEW

 

Indicates call or calls which have not been reviewed.

HANDSET NAME

  

Prompt telling you to enter the user name for the registered 

 

handset.

Instructions For Optional/Additional 

Handset(s) 

This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the optional 

Model 28110 handset with charge cradle).

IMPORTANT: If you have purchased an extra handset apart from your 

original purchased unit you may find a detailed description of its functions 

in the User’s Guide provided with your original purchased unit. 
If you have purchased an extra handset that is not of the same type as 

your original handset you may still use the original User’s Guide to help 

explain the new handsets basic functions and options.  

Parts Checklist

Make sure your package includes the items shown here.

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only the 

Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 

5-2721, that is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag and are 

separate from the handset.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside  the compartment.

NOTE: To ensure proper battery installation, the connector is keyed and 

can be inserted only one way.

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.

Extra Charging Cradle

1.  Plug the AC power adaptor of the extra charging cradle into the electrical outlet.

NOTE: This power adaptor is intended to be correctly orientated in a 

vertical or floor mount position.

2.  Place the handset in the extra charging cradle. The charge indicator turns on, verifying the 

battery is charging. 

3.  Allow the phone to charge for 16 hours.

Registration

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!

After the optional handset has charged for 16 hours on the extra charger, 

HANDSET NEEDS 

REGISTRATION

 shows in the display. 

1.  Press the mute/program button. 

HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS 

HANDSET PROGRAM

 shows in the display. (Your handset should be held near the base 

during registration process.)

2.  Press and hold the page button on the base unit until the charge/in use indicator flashes.  

Press the handset mute/program button.  

REGISTERING

 shows in the display. 

HANDSET X 

REGISTERED

 shows in the handset display, where X is the handset number. You may now 

rename your handset. (Refer to Step 3 & 4 of Handset Name Section) 

charge 

(indicator)

Handset

Belt

clip

Handset 

battery pack

Battery 

compartment 

cover

Charge 

Cradle

TALK

CALL

BACK

DECT

format
conf

redial

SPEAKER

program

delete

int

mute

ABC

DEC

GHI

JKL

MNO

PO

RS

TUV

WX

YZ

OP

ER

memory

flash

0

#

1

2

3

4

5

6

7

8

9

call

er ID-volume

exit

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your phone company; if you 

receive an incoming call and you are using the GE multi handset system, a beep indicates 

the presence of a Call Waiting call on the line.  The Call Waiting Caller ID information will be 

displayed and stored in the history of all handsets in the system.
•  When you hear the call waiting beep in the handset receiver, press the flash button to put 

the current call on hold and answer the incoming call. Press flash again to return to the 

original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted between the first and second 

ring. The Caller ID information appears on the display while the phone rings, giving you a 

chance to monitor the information and decide whether or not to answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for 

the 40 most recent calls you received so you can see who called while you were unavailable. 

When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your last review show 

as 

NEW

 in the display. Calls that have not been previously reviewed but were received from 

the same number more than once show as 

REPT

 in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how many calls have 

been received. To scroll CID records:
1.  Make sure the phone is 

OFF

 (not in talk mode).

2.  Press the caller ID-volume ( 

6

 ) button to review the newest CID record.

3.  Press the caller ID-volume ( 

5

 ) button to review the oldest CID record first.

Dialing a CID Number

1.  Make sure the phone is 

OFF

 (not in TALK mode). 

2.  Use the  caller ID-volume ( 

6

 or 

5

)  button to display the desired record. 

3.  Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone number is 

formatted when it is received, and (b) whether or not you previously pre-

programmed your local area code into the set up menu, you may need to 

adjust the format of the incoming caller’s stored phone number before 

making the call, press the conf/format button to adjust the number, and 

try again.

Available formats include:

Number of digits  

Explanation  

Example

  Eleven digits

 

long distance code “1 ” 

1-317-888-8888 

 

+3-digit area code 

 

+7-digit telephone number.

  Ten digits

 

3-digit area code + 

317-888-8888 

 

7-digit telephone number.

  Seven digits

 

7-digit telephone number. 

888-8888

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