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•  Press the Caller ID/vol (+) to scroll through the call records from the oldest to 

the newest.

Transferring Caller ID Records in Memory

1.  Make sure the phone is OFF (in standby mode).
2.  Press the Caller ID/vol (- or +) button to scroll to the desired caller ID.
3.  Press the mem button.
4.  Press a number key (0 - 9) to store the number in that memory location. You will hear 

a confirmation tone.

NOTE:

 It is important that you format the caller ID records correctly before storing 

in memory. It is not possible to re-format caller ID records stored in memory.

To Replace an Old Memory With a New 

CID Record: 

1.  Repeat steps 1 through 3 in Transferring Caller ID Records in Memory. After you 

enter the memory location, 

REPLACE MEMO?

 shows in the display.

2. Press the mem button again, and the new CID record replaces the old memory in 

that location. You will hear a confirmation tone.

Deleting the Current CID Record

1.  Make sure the phone is 

OFF 

(not in TALK mode).

2.  Use the Caller ID/vol (- or +) button to scroll to the desired record.
3.  Press del/chan. The display shows 

DELETE CALL ID?

4.  Press del/chan again to erase the record and the next Caller ID record shows in the 

display. You will hear a confirmation tone.

Deleting All CID Records

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2.  Use the Caller ID/vol (- or +) button to display any Caller ID record.
3.  Press and hold the del/chan button until 

DELETE ALL? 

shows in the display.

4.  Press del/chan again to erase all records. You will hear a confirmation tone. The 

display shows 

NO CALLS

.

Dialing a Caller ID Number

1.  Make sure the phone is 

OFF

 (not in TALK mode). 

2.  Use the Caller ID/vol (- or +) button to display the desired record. 
3.  Press talk/end/call back. The number dials automatically.

Changing the Telephone Number Format

The format/mute button lets you change the format of the displayed telephone number. 

The available formats are as follows.

7-digit 

7-digit telephone number.

10-digit

  

3-digit area code + 7-digit telephone number.

11-digit

  

long distance code 1 + 3-digit area code + 7-digit telephone number.

1.  Use the Caller ID/vol (- or +) button to scroll to the number you want to call back.
2.  Press talk/end/call back. The number dials automatically.

NOTE:

 If the telephone number cannot be dialed, press the format/mute 

button to adjust the number, and try again.

Memory

Each handset can store up to ten 24-digit numbers with up to 15-character names in 

memory for quick dialing. This memory feature is in addition to the CID memory log, 

which stores up to 40 CID records in each handset.

Storing a Name and Number in Memory

1.  Make sure the phone is 

OFF 

(not in TALK mode).

2.  Press the mem button.
3.  Press the desired memory location (0 through 9) or use Caller ID/vol (+ or -) to scroll 

to the desired memory location.

NOTE:

 If the memory location is occupied, the memory location number and its 

contents show in the display.

4. Press the mem button again. The display shows 

ENTER NAME

.

NOTE:

 If you don’t want to enter the name, skip step 5.

5.  Use the touch-tone pad on the handset to enter the name (up to 15 characters) and 

press the mem button to save. More than one letter is stored in each of the number 

keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter 

B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait 

for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to 

insert a space between the L and the S. Press the 7 key 4 times for the letter S; press 

the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key 

for the letter T; press the 4 key twice for the letter H.

6.  Press the mem button to save the name. The display shows 

ENTER TEL NUMBR

.

7.  Use the touch-tone pad to enter the telephone number you want to store (up to  

24 digits). 

8.  Press mem again to store the number. You will hear a confirmation tone.

NOTE:

 If you make a mistake press the del/chan button to backspace and erase 

the wrong character(s) or number(s).

Changing a Stored Number

1.  Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2.  Press the mem button, and 

REPLACE MEMO?

 shows in the display.

3.  Press the mem button to store the number. You will hear a confirmation tone.

Storing a Redial Number

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the redial button.
3.  Press the mem button to store the number. You will hear a confirmation tone.
To replace an old number with a new redial number:
1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the redial button.
3.  Press the mem button, and 

REPLACE MEMO?

 shows in the display.

4.  Press the mem button again to replace the old number with the new number. You 

will hear a confirmation tone.

Dialing a Stored Number

1.  Make sure the phone is 

ON

 by pressing the talk/end/call back button.

2.  Press the mem button.
3.  Press the memory location (0-9). The number dials automatically.
   

 

- OR -

1.  Make sure the phone is 

OFF 

(not in TALK mode).

2.  Press the mem button.
3.  Use the touch-tone pad or the Caller ID/vol (- or +) button to scroll to the number you 

want to dial.

4.  Press talk/end/call back. The number dials automatically.

Inserting a Pause in the Dialing Sequence of a 

Stored Number

If a pause is needed to wait for a dial or access tone, press the #pause button to insert 

a delay in dialing sequence of a stored number (for example, after you dial 9 for an 

outside line, or to wait for a computer access tone.) pause shows in the display as a 

P

and each pause counts as one digit in the dialing sequence.

Reviewing and Deleting Stored Numbers

1.  To review stored numbers, press the mem button, and use the Caller ID/vol (- or +) 

button to scroll to the memory location, or press the corresponding number key for 

a desired memory location (0-9).

2.  When the data shows in the display, press the del/chan button. The display  

shows 

DELETE?

 

3.  Press del/chan again to delete the data. The display shows 

DELETED

.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers, such as calling 

card calls to a frequently called long distance number. Each part of the sequence is 

dialed from memory. The following example shows you how to use chain dialing to 

make a call through a long distance service

The Number For  

 

 

Memory Location

Long distance access number 

7

Authorization code 

8

Frequently called long distance number 

9

1.  Make sure the phone is 

ON

 (in TALK mode).

2.  Press mem and then press 7.
3.  When you hear the access tone, press mem and then press 8.
4.  At the next access tone, press mem and then 9.

TIP:

 Wait for the access tones before pressing the next memory button, or your 

call might not go through.

Headset and Belt Clip Operation

Connecting an Optional Headset to the Handset

For hands free operation:
1.  Remove the rubber cap covering the 

headset jack.

2.  Connect the headset to the headset jack on the 

handset. The handset receiver is disabled when 

the headset is connected.

3.  Adjust the headset to rest comfortably on top 

of your head and over your ear. Move the 

microphone to approximately two to three 

inches from your mouth.

4.  Press the talk/end/call back button on the 

handset to answer a call or make calls with 

the headset.

5.  To return to normal operation, unplug the 

headset from the jack.

Attaching the Belt Clip

To attach the belt clip, insert the sides of the belt clip into the slots on 

each side of the handset. Snap the ends of the belt clip into place.

Changing the Battery

Make sure the telephone is 

OFF

 (not in TALK mode) before you 

replace battery.
1.  Remove the battery compartment door.
2.  Disconnect the cord attached to the battery pack and remove the 

battery pack from the handset.

3.  Insert the new battery pack and connect the cord to the jack inside 

the battery compartment.

4.  Put the battery compartment door back on.
5.  Place handset in the base to charge.

 

Allow the handset battery to properly charge (for 16 hours) 

prior to first use or when you install a new battery pack. If you 

do not properly charge the phone, battery performance will 

be compromised.

CAUTION:

 To reduce the risk of fire or personal injury, use only the 

battery listed in the instruction book.

Battery Safety Precautions

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 

toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the battery listed in the 

User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

Display Messages

The following messages show the status of the phone or help you set up and use 

your phone.

INCOMPLETE

 

Caller information is interrupted during transmission or

DATA

 

the phone line is excessively noisy.

ENTER NAME

 

Prompt telling you to enter a name for one of the 10  

memory locations.

DELETE ALL?

 

Prompt asking if you want to erase all Caller ID records.

DELETE CALL ID?

  Prompt asking if you want to erase the current Caller ID record that 

is shown on the display.

DELETED

 

Prompt confirming a CID record is erased.

DELETE?

 

Prompt asking if you want to erase one of the 10 numbers stored in 

the phone’s outgoing memory.

END OF LIST

 

Indicates there is no additional information in the Caller ID 

memory log.

NEW

 

Indicates call or calls have not been reviewed.

UNKNOWN

 

The incoming call is from an area not serviced by Caller ID or 

NAME/CALLER/

 

caller information is not sent.

NUMBER

PAGING

 

Someone is paging the handset from the base.

BLOCKED CALL

 

Caller information is blocked from transmission.

BLOCKED

 

Caller name and number is blocked from transmission.

NAME/NUMBER

REPT

 

Repeat call message. Indicates that a new call from the same 

number was received more than once.

NO DATA

 

No Caller ID information was received.

EMPTY

 

Indicates a memory location is vacant.

NO CALLS

  

Indicates no calls have been received.

MESSAGE

  

Indicates a message is available.

WAITING

LOW BATTERY

 

Indicates the handset battery is low and needs charging.

UNABLE TO DIAL

  Indicates the CID or memory contents cannot be dialed.

UNAVAILABLE

 

Indicates the handset is out of range.

 

 Or the other handset is in use.

 

 Or there has been a base power failure, in which case you must 

place both handsets on the main base cradle for 20 seconds to  

re-register.

  

UNABLE TO

  

Indicates the CID or memory contents cannot be stored.

STORE

PRESS TALK KEY

  Indicates the CID number is a Directory Dial Number (DDN) and 

cannot be formatted.

PLEASE REGISTER

  Indicates the handset needs to be registered before use.

TRANSFERRING

 

Indicates the call is being transferred from one handset to another.

Handset Sound Signals

Signal 

Meaning

A long warbling tone  

Signals an incoming call 

(with ringer on)
Three short beeps  

Page signal

(several times)
One beep every 7 seconds 

Low battery warning

Troubleshooting Tips

Caller ID Solutions

No display
•  Fully charge (for 16 hours) or replace the battery.
•  If you are using AC (electrical) power, make sure that the unit is connected to a non-

switched electrical outlet. Unplug the AC power converter from the unit and plug it 

back in.

•  To see Caller ID information in your display, you must be subscribed to Caller ID 

service through your local telephone company.

Caller ID incomplete  
•  The unit displays this message if it detects anything other than valid Caller ID 

information during the silent period after the first ring. This message indicates the 

presence of noise on the line. 

Telephone Solutions

Handset can not link.
•  If any handsets become inoperable, place it on the main base cradle for 20 seconds 

to re-register.

Handset shows 

UNAVAILABLE

     

. The other handset is in use.
. This handset needs to be reset by placing in the main charge cradle for 20 seconds. 
No dial tone
•  Check or repeat installation steps
•  Make sure the base power cord is connected to a working electrical outlet.
•  Make sure the telephone line cord is connected to the base unit and the modular 

phone jack?

•  Disconnect the base from the wall phone jack and connect another phone to the 

same jack. If there is no dial tone on the second phone, the problem might be your 

wiring or local service.

•  The handset might be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Ensure the battery pack is installed correctly.
•  Did the handset beep when you pressed the talk/end/call back button? Did the in use 

indicator come on? The battery may need to be charged.

Handset does not ring
•  Make sure the RINGER switch on the handset is turned to ON.
•  You may have too many extension phones on your line. Try unplugging  

some phones.

•  See solutions for “No dial tone”.
Charge/in use indicator on the base flashes
•   Provided your phone company offers voice messaging service and you subscribe 

to it, the charge/in use indicator on the base flashes when the phone is not in use to 

indicate there is a message waiting. It stops flashing after the message has  

been reviewed.

You experience static, noise, or fading in and out
•  Change channels
•  The handset maybe out of range. Move closer to the base.
•  Relocate the base.
•  Charge the battery.
•  Make sure base is not plugged into an electrical outlet with another  

household appliance.

Unit beeps
•  Place handset in base cradle for 20 seconds to reset the security code. If that doesn’t 

work, charge the battery for 16 hours.

•  See solutions for No dial tone.
•  Replace the battery.
Memory dialing
•  Make sure you correctly program the memory location keys.
•  Make sure you follow the proper dialing sequence.
•  You must reprogram numbers into memory after a power outage or  

battery replacement?

Out of range
•  Move closer to the base.
•  Reset the battery. Unplug the battery and plug it in again after five seconds.
•  Reset the power adaptor. Unplug the adaptor and plug it in again after five seconds.

Causes of Poor Reception

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction can shield radio signals.
•  You’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into an AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

General Product Care

To keep your telephone working and looking good, follow these guidelines:
•  Avoid putting the phone near heating appliances and devices that generate electrical 

noise (for example, motors or fluorescent lamps).

•  DO NOT expose to direct sunlight or moisture.
•  Avoid dropping and other rough treatment to the phone.
•  Clean with a soft cloth. 

•  Never use a strong cleaning agent or abrasive powder because this will damage 

the finish.

•  Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information, 

please contact customer service at 

1-800-448-0329

. If the equipment is causing harm to 

the telephone network, the telephone company may request that you disconnect the 

equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. 

Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the 

user’s authority to operate this product. For instructions on how to obtain service, refer 

to the warranty included in this guide or call customer service at

 1-800-448-0329

.

Or refer inquiries to: 

ATLINKS USA, Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.

Purchase date  ________________________________________________   

Name of store  ________________________________________________

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference; and (2) 

This device must accept any interference received, including interference that may 

cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not 

occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged 

to try to correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is receiving the interference).

•  Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

•  Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.

NOTE: 

The RBRC seal on the battery used in your 

ATLINKS USA, Inc. product indicates that we are 
participating in a program to collect and recycle Nickel 
Cadmium batteries throughout the United States. 
Please call 1-800-8-BATTERY for information or contact 
your local recycling center.

Limited Warranty

What your warranty covers:

•  Defects in materials or workmanship.

For how long after your purchase:

•  One year, from date of purchase.
  (The warranty period for rental units begins with the first rental or 45 days from 

date of shipment to the rental firm, whichever comes first.)

What we will do:

•  Provide you with a new or, at our option, a refurbished unit. The exchange unit is 

under warranty for the remainder of the original product’s warranty period.

How you get service:

•  Properly pack your unit. Include any cables, etc., which were originally provided 

with the product. We recommend using the original carton and packing materials.

•  ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence 

that the product is within the warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required. Also print your name 

and address and a description of the defect. Send via standard UPS or its equivalent 

to:

   

ATLINKS USA, Inc. 

 

c/o Thomson Inc. 

 

11721 B Alameda Ave. 

 

Socorro, Texas 79927

•  Pay any charges billed to you by the Exchange Center for service not covered by 

the warranty.

•  Insure your shipment for loss or damage. ATLINKS accepts no liability in case of 

damage or loss.

•  A new or refurbished unit will be shipped to you freight prepaid.

What your warranty 

does not

 cover:

•  Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should be 

obtained from your dealer.)

•  Installation and setup service adjustments.
•  Batteries.
•  Damage from misuse or neglect.
•  Products which have been modified or incorporated into other products.
•  Products purchased or serviced outside the USA.
•  Acts of nature, such as but not limited to lightning damage.

Product Registration:

•  Please complete and mail the Product Registration Card packed with your unit. It 

will make it easier to contact you should it ever be necessary. The return of the card 

is not required for warranty coverage.

Limitation of Warranty:

•  THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS 

PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL 

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 

PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION 

GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A 

GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

•  REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE 

EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE 

LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE 

USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR 

IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND 

LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. 

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED 

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE 

ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET 

FORTH ABOVE.

How state law relates to this warranty:

•  Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above 

limitations or exclusions may not apply to you.

•  This warranty gives you specific legal rights, and you also may have other rights 

that vary from state to state.

If you purchased your product outside the USA:

•  This warranty does not apply. Contact your dealer for warranty information.

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready
and call toll-free

 

1-800-338-0376.

A shipping and handling fee will be charged upon ordering.

We are required by law to collect appropriate sales tax for each individual state, country,

and locality to which the merchandise is being sent.

Items are subject to availability.

*Prices are subject to change without notice. 

DESCRIPTION 

MODEL NO.

Belt Clip 

5-2692

Headset 

5-2425 (black)

Replacement Battery 

5-2548

AC Power adaptor 

5-2501 (black)

Extra charger 

5-2686

Headset jack

Headset plug

Slots for belt clip

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