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GE_UPS_OPM_VCO_XXX_1K0_3K0_XGB_V017 

User manual  -  

VCO Series UPS 1000-3000VA 

V017 - GB

 

 

 

 

3.2

 

RECYCLING THE UPS AT THE END OF SERVICE LIFE 

 

 

The batteries contain lead, which is a harmful substance for the environment.  
Proper  disposal  or  recycling  of  the  batteries  is  required.  Refer  to  your  local  codes  for 
disposal requirements!

 

 

 

GE, in compliance with environment protection recommends that the UPS equipment, at the end of its 
service life, must be recycled conforming to the local applicable regulations.

 

 
 
 

4

 

TROUBLESHOOTING 

Whenever  a  malfunction  occurs,  first  check  external  factors  (e.g.  connections,  temperature,  humidity  or  load)  to 
determine whether the problem is caused by the unit itself or by its environment. Subsequently check the thermal circuit 
breaker: it may be tripped. If so: reset it and be sure that the UPS is not overloaded. 
The  following  chart  is  a  simple  troubleshooting  checklist  only.  If  the  suggested  solution  does  not  succeed,  or  if  the 
information is insufficient to solve the problem, please contact your dealer or consult www.gecriticalpower.com. 
Make sure you have the following information available when you call for service: Model number / serial number, date of 
purchase and full description of the problem. 
 

PROBLEM 

POSSIBLE CAUSE 

SOLUTION 

 

 

 

UPS  will  not  switch  on 
and  symbol  “AC  normal” 
is not lit 

UPS line cord not connected and/or 
UPS is not switched on 

Press and hold the “ON/Mute” button for at least 2 
seconds 

Battery voltage is too low 

Recharge the battery for at least 4 hours 

UPS  always  in  Battery 
mode 

Power cord not connected 

Connect power cord 

Input circuit breaker tripped 

Reduce the load, reset the circuit breaker 

Dead  wall  socket  outlet,  or  mains 
voltage out of limits 

Contact qualified electrician 

UPS does not provide the 
expected runtime 

The  battery  is  not  fully  charged  or 
aging battery 

Remove non-critical load, charge the battery for at 
least 6 hours and re-test the runtime. If the 
situation persists replace the battery. 

UPS slightly overloaded 

Reduce the load 

During  mains  failure  the 
UPS  automatically  turns 
off 

The  battery  is  not  fully  charged  or 
aging battery 

Remove non-critical load, charge the battery for at 
least 6 hours and re-test the runtime. If situation 
persists, have the battery replaced. 

UPS overload 

Remove non-critical load, re-start the UPS and 
charge the battery for at least 6 hours 

During 

mains 

failure 

buzzer  sounds  1x/4sec 
and  symbol  “Overload”  is 
lit 

UPS is overloaded during DC mode, 
unit will (or already has) shut down 
within max. 15 seconds 

Reduce the load (and re-start the UPS) 

Mains  is  present,  buzzer 
sounds  2x/sec,  symbol 
“Overload” is lit 

UPS is overloaded during AC mode, 
UPS  will  switch  (or  already  has 
switched) to Bypass mode 

Reduce the load 

 

 

 

PB 

Summary of Contents for VCO1000

Page 1: ...erruptible Power Supply On Line VCO Series UPS 1000 2000 3000 VA GE Consumer Industrial SA General Electric Company CH 6595 Riazzino Locarno Switzerland T 41 0 91 850 51 51 F 41 0 91 850 52 52 www gecriticalpower com gimagination at work ...

Page 2: ... for future reference Model VCO Series 1000 3000 VA Issued by Product Document Department Riazzino CH Date of issue 01 09 2016 File name GE_UPS_OPM_VCO_XXX_1K0_3K0_XGB_V017 Revision 1 7 Identification No Up dating Revision Concerns Date 1 0 release initial manual 25 06 2013 1 1 branding certification 11 02 2014 1 2 buzzer behavior 25 04 2014 1 3 alarm display default output frequency 13 05 2014 1 ...

Page 3: ...ecting power and load 9 2 3 4 Connecting interface devices 9 2 3 5 Connecting EPO Emergency Power Off 9 2 4 OPERATION 10 2 4 1 Operating panel 10 2 4 2 Use Start up and switch off 11 2 4 3 Use Operating modes 11 2 4 4 Use Self test function 12 2 4 5 Use Operating parameter setting 12 2 5 COMMUNICATION 13 2 5 1 USB and RS232 communication ports 13 2 5 2 Communication card option 13 3 MAINTENANCE 14...

Page 4: ...erformed by qualified service personnel Make sure that voltage and frequency of your mains supply match the input specifications of the UPS The UPS is intended to be used in normal domestic and office situations The branch circuit supply has to be protected with a 16 A building fuse The UPS must be powered from a single phase grounded wall outlet This wall outlet must be easily accessible and clos...

Page 5: ...eries for 24 hours CAUTION In case of storage pay attention to 2 INSTALLATION 2 1 INTRODUCTION The GE General Electric VCO Series UPS a truly on line double conversion uninterruptible power supply has been designed to protect your sensitive electronic equipment such as computers and telecommunications equipment from all forms of power interference including complete power failures When the mains s...

Page 6: ... put the unit into operation Condensation may occur if the UPS system is moved directly from a cold to a warm environment The UPS system must be absolutely dry before being installed Please allow an acclimatization time of at least two hours prior to installation Save the original packing material No liability can be accepted for any transport damage when the equipment is shipped in non original p...

Page 7: ...supporting the weight We recommend that the UPS is placed in its lower half Fit the unit into the rack cabinet with the help of a second person 3 3000VA model only a battery extension pack can be connected to the UPS Remove the battery door 2 fig 2 3 2 and create an opening for the battery cable by cutting breaking off the piece indicated in figure 2 3 1 b 1 Connect the DC connector of the battery...

Page 8: ... the remaining runtime for the essential equipment connected to group 1 See 2 4 5 6 Output circuit breakers VCO3000 only In case of a severe overload the output breaker may trip The button will come out the UPS is disconnected from the mains and output power is lost In this situation reduce the load connected to the outlets of the UPS Subsequently reset the circuit breaker by pushing the button ba...

Page 9: ...g computer monitor critical data storage device etc into the appliance outlets 5 1 and 5 2 of the unit Spread the loads over the appliance outlets as equally as possible If you use a distribution box to connect more than one appliance per outlet please note that the maximum AC current rating of each appliance outlet is 7A for VCO1000 and 10A for VCO2000 VCO3000 Outlets 5 1 are always on outlets 5 ...

Page 10: ...ndicating that the battery is being discharged 6 ECO the ECO function is enabled See 2 4 3 5 MUTE the audible alarm is muted See 2 4 2 2 1 ON the appliance outlet group 1 is on This group is always on 2 ON the appliance outlet group 2 is on This group can be switched off See 2 3 2 and 2 4 5 XXX three digits show the actual value of the parameter selected IN OUT parameter shown refers to input or o...

Page 11: ...a self test 2 4 2 2 Start up the UPS mains not available If you switch on the UPS if mains power is not available the UPS is started up in battery mode it discharges the batteries The symbol BATT MODE 9 lights and an alarm sounds To mute this alarm press and hold the ON Mute button for at least 4 seconds to toggle between alarm on off This switch does not mute the alarm in case of low battery volt...

Page 12: ...into ECO mode See 2 4 5 for instructions During ECO Mode the symbol ECO will be lit The UPS operates on bypass without alarms as long as input voltage and frequency are within limits If a power failure occurs during ECO Mode the UPS switches to battery operation If the mains returns the unit will switch back to ECO Mode 2 4 4 USE SELF TEST FUNCTION To start a self test when the UPS is in AC mode o...

Page 13: ...red The interface ports are operative as soon as the mains power cord is plugged into a live wall outlet even if the UPS is switched off For more information please refer to the user manual that comes with the interface software We strongly recommend to use only original GE software products in combination with the interface ports Pin Function 1 Battery low 2 RS 232 transmission pin TXD 3 RS 232 r...

Page 14: ...rsonnel only 1 Turn off the equipment that is connected to the output sockets of the UPS 2 Turn off the UPS 3 Unplug the UPS power cord from the AC wall outlet 4 Unplug the equipment from the output sockets of the UPS 5 Remove the front panel fig 5 6 Disconnect the battery wires fig 6 7 Loosen the screws that hold the cover of the battery compartment 8 8 a VCO1000 2000 3000 Remove the battery box ...

Page 15: ...SIBLE CAUSE SOLUTION UPS will not switch on and symbol AC normal is not lit UPS line cord not connected and or UPS is not switched on Press and hold the ON Mute button for at least 2 seconds Battery voltage is too low Recharge the battery for at least 4 hours UPS always in Battery mode Power cord not connected Connect power cord Input circuit breaker tripped Reduce the load reset the circuit break...

Page 16: ...oad 60 7 8 8 General Weight kg 16 32 38 Dimensions hxwxd 88x440x405mm 88x440x620mm 88x440x620mm Enclosure protection steel plastic IP20 Communication Communication ports USB and RS232 Environment Safety IEC EN 62040 1 Electromagnetic compatibility IEC EN 62040 2 Ambient temperature 0 C 40 C Sound at 1 meter 55 dB A load and temperature dependent Maximum relative humidity 95 non condensing Filterin...

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