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GE_UPS_OPM_VCO_XXX_1K0_3K0_XGB_V017
User manual -
VCO Series UPS 1000-3000VA
V017 - GB
3.2
RECYCLING THE UPS AT THE END OF SERVICE LIFE
The batteries contain lead, which is a harmful substance for the environment.
Proper disposal or recycling of the batteries is required. Refer to your local codes for
disposal requirements!
GE, in compliance with environment protection recommends that the UPS equipment, at the end of its
service life, must be recycled conforming to the local applicable regulations.
4
TROUBLESHOOTING
Whenever a malfunction occurs, first check external factors (e.g. connections, temperature, humidity or load) to
determine whether the problem is caused by the unit itself or by its environment. Subsequently check the thermal circuit
breaker: it may be tripped. If so: reset it and be sure that the UPS is not overloaded.
The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed, or if the
information is insufficient to solve the problem, please contact your dealer or consult www.gecriticalpower.com.
Make sure you have the following information available when you call for service: Model number / serial number, date of
purchase and full description of the problem.
PROBLEM
POSSIBLE CAUSE
SOLUTION
UPS will not switch on
and symbol “AC normal”
is not lit
UPS line cord not connected and/or
UPS is not switched on
Press and hold the “ON/Mute” button for at least 2
seconds
Battery voltage is too low
Recharge the battery for at least 4 hours
UPS always in Battery
mode
Power cord not connected
Connect power cord
Input circuit breaker tripped
Reduce the load, reset the circuit breaker
Dead wall socket outlet, or mains
voltage out of limits
Contact qualified electrician
UPS does not provide the
expected runtime
The battery is not fully charged or
aging battery
Remove non-critical load, charge the battery for at
least 6 hours and re-test the runtime. If the
situation persists replace the battery.
UPS slightly overloaded
Reduce the load
During mains failure the
UPS automatically turns
off
The battery is not fully charged or
aging battery
Remove non-critical load, charge the battery for at
least 6 hours and re-test the runtime. If situation
persists, have the battery replaced.
UPS overload
Remove non-critical load, re-start the UPS and
charge the battery for at least 6 hours
During
mains
failure
buzzer sounds 1x/4sec
and symbol “Overload” is
lit
UPS is overloaded during DC mode,
unit will (or already has) shut down
within max. 15 seconds
Reduce the load (and re-start the UPS)
Mains is present, buzzer
sounds 2x/sec, symbol
“Overload” is lit
UPS is overloaded during AC mode,
UPS will switch (or already has
switched) to Bypass mode
Reduce the load
PB