GDS Compuprint 6214 User Manual Download

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User Manual 6214

MAN10xxx-01 1

CONTENTS

1 Barcode

Printer

001

1.1
1.2

Box Content
Getting to Know Your Printer

001
002

2 Printer

Setup

006

2.1
2.2
2.3
2.4
2.5

Open the Printer
Loading the Ribbon
Loading the Label Roll Module
Connecting the Printer to the Host Computer
Installing Printer Driver and QLabel with Super
Wizard CD

006
007
012
014
016

Printer Setting and Control

021

3.1
3.2
3.3
3.4
3.5

Operation Panel
LCD Interface Introduction
LCD Interface Function
Label Calibration and Self Test
Error Alerts

021
022
027
031
033

NetSetting for Ethernet

035

4.1
4.2

Installing the NetSetting Software
The Interface of NetSetting

035
036

5 Accessories

043

5.1
5.2
5.3

Preparation Steps
Installing the Label Dispenser
Installing the Cutter

043
045
051

Maintenance and Adjustment

055

6.1
6.2

Cleaning the Print Head
Troubleshooting

055
056

Appendix

Product

Specifications

Interface

Summary of Contents for Compuprint 6214

Page 1: ...User Manual MAN10xxx 01 ...

Page 2: ......

Page 3: ...4 016 3 Printer Setting and Control 021 3 1 3 2 3 3 3 4 3 5 Operation Panel LCD Interface Introduction LCD Interface Function Label Calibration and Self Test Error Alerts 021 022 027 031 033 4 NetSetting for Ethernet 035 4 1 4 2 Installing the NetSetting Software The Interface of NetSetting 035 036 5 Accessories 043 5 1 5 2 5 3 Preparation Steps Installing the Label Dispenser Installing the Cutter...

Page 4: ...lity based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits 6214 Thermal Label Printer TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STAN...

Page 5: ...3 Make sure the printer is off before plugging the power connector into the power jack 4 It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage 5 Be careful not to get liquid on the equipment to avoid electrical shock 6 For safety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust e...

Page 6: ... the following items are included with your printer Compuprint 6214 Barcode Printer Label Stock USB Cable Compuprint 6214 Quick Guide Ribbon Module Empty Ribbon Core Power Adapter Power Cord Ribbon AC Adapter CD Including QLabel software and Compuprint 6214 user manual Ribbon Hubs Set of 2 ...

Page 7: ...User Manual 6214 MAN10xxx 01 5 1 2 Getting To Know Your Printer Device Overview Front View Rear View ...

Page 8: ...User Manual 6214 MAN10xxx 01 6 Bottom View Notice Cut outs are not intended for wall mount use ...

Page 9: ...User Manual 6214 MAN10xxx 01 7 The Internal View of Printer ...

Page 10: ...User Manual 6214 MAN10xxx 01 8 The Printing Mechanism ...

Page 11: ...2 Printer Setup 2 1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface Open the printer cover by pulling the release catches on both sides of the printer and lift the printer cover ...

Page 12: ...e Installation 1 Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon 2 Insert the ribbon hub into empty ribbon core and new ribbon Wind the ribbon around the empty ribbon core for 2 to 3 circles 3 A ribbon module is assembled as below ...

Page 13: ... the Printer For Ribbon Supply Module 1 Place the ribbon supply module into the printing mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub ...

Page 14: ...4 MAN10xxx 01 12 2 Unlock the release catch to close the printer cover Push the release catch forward to unlock it The ribbon supply module loading is completed Load the Ribbon on the Printer For Ribbon Rewind Module ...

Page 15: ...er of ribbon rewind mechanism 2 Place the ribbon rewind module into the ribbon rewind mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub ...

Page 16: ...3 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles 4 Close the cover of ribbon rewind mechanism The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly ...

Page 17: ...he Printer 1 Unlock the ribbon catch and pull to open the label guide plate 2 Place the label stock on label supply hubs Make sure the label stock is aligned to both hubs Adjust the label guide plates to fix the label width Remember to push the release catch when moving the label guide plates ...

Page 18: ...abel guides will help to prevent the label swaying 4 Unlock the release catch to close the printer cover 5 Press the FEED key and make sure the label is fed smoothly The label loading is completed now Notice Please keeps the rack gear clean to ensure the smoothness of label holder ...

Page 19: ...the Printer to the Host Computer 1 Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall ...

Page 20: ...User Manual 6214 MAN10xxx 01 18 3 Connect the USB serial cable to the printer and host computer 4 Pressing the power button The LED indicator should now lights up ...

Page 21: ...e Standard Installation 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next 3 The next screen you will see is Install the QLabel Software and Windows driver Click Next to continue Notice If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your...

Page 22: ...start to make and print labels with QLabel or through the printer driver 6 As the optional steps you can also print a test label or register your printer during the Standard Installation procedure Notice If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files ...

Page 23: ... DVD drive of the host computer and open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers 3 Specify your printer model ...

Page 24: ...rogress bar 5 Enter a printer name and assign the appropriate rights 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation ...

Page 25: ...User Manual 6214 MAN10xxx 01 23 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder ...

Page 26: ... pressing the POWER button for 3 second will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at th...

Page 27: ...TART UP SCREEN appears Power on If the printer is on ready to print status the LCD screen should display the message Ready on the screen Please keep pressing button and wait for the timer to be filled then the LCD INTERFACE will enter into the MENU for SETTING MODE You can make various setting functions in SETTING MODE Enter Main page ...

Page 28: ...or and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function On SETTING PAGES press or button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the setting items ...

Page 29: ...utton to change the setting values Press FEED button will apply the setting value you just selected and the red tick will appear to mark the value Notice The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now ...

Page 30: ...icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow On SETTING VALUE PAGES press button will go back to the upper level screen On SETTING VALUE PAGES press button will go back to the MAIN PAGE screen ...

Page 31: ...User Manual 6214 MAN10xxx 01 29 On Main PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status ...

Page 32: ...s or button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function On LAN Setting PAGE press or button to select the setting items Select DHCP and press FEED button you will be able to setup DHCP function ...

Page 33: ...User Manual 6214 MAN10xxx 01 31 The default of DHCP is Disable Press or button to change the setting values Press FEED button twice to save the setting ...

Page 34: ...tting Page On MAIN PAGE press or button to move the cursor and select the functions Seclect a designated function and press FEED button you will enter the SETTING PAGE for the function The default of LCD Setting is Disable Press or button to change the setting values ...

Page 35: ...User Manual 6214 MAN10xxx 01 33 Press FEED button twice to save the setting ...

Page 36: ...User Manual 6214 MAN10xxx 01 34 3 5 LCD Interface Function Main Page ...

Page 37: ...User Manual 6214 MAN10xxx 01 35 Setting Items in Setting Mode ...

Page 38: ...User Manual 6214 MAN10xxx 01 36 ...

Page 39: ...standby status ready to print the LCD interface will display Ready on screen You can only print on this Ready status If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice Icon Definition ...

Page 40: ...er is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the la...

Page 41: ... type such as change using gap label to continuous or black mark labels Keep pressing calibration button for 1 second the printer can immediately run the label size calibration Press C button for 2 seconds it will make an auto sensing to calibrate the label and ribbon s parameters Notice Press C button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the...

Page 42: ...ed down the printer switches to standby mode Media Error 2 x 3 beeps No ribbon is installed and the printer displays an error Make sure that the printer is set to direct thermal printing mode The ribbon is finished or the label supply hub is not moving Replace the ribbon roll Media Error 2 x 2 beeps No paper is detected Make sure that the label sensor is positioned correctly If the sensor still do...

Page 43: ...full Delete unnecessary data or install additional memory Unable to find file The printer prints the message File Name not found Use the X4 command to print all files Then check whether the files exist and whether the names are correct A file of the same name already exists The printer prints the message Duplicate Name Change the name of the file and try storing it again ...

Page 44: ...model printer Connect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from LABELDIR FW of US...

Page 45: ...ress the Feed key in the printer to entering the dialog of Recall Label operation User performs the Recall Label function interactively through the LCD panel 4 direction keys Feed key and Scanner Scanner is using in standalone Mode to scanning the Serial Number Variable and Print Quantity while the printer prompts a message on LCD panel and wait for data input Notice The USB Host port on i x model...

Page 46: ...he NetSetting please follow below steps 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation 3 Follow the instructions on the screen The Setup Wizard guides you through the installation procedure 4 Specify the Installation Folder 5 Click Next to start the...

Page 47: ... icon to search the printers which are connected via Ethernet port in you network environment Once a connected printer is detected it will be listed on the start page There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you ca...

Page 48: ...ter You can also set the printer s IP address ether by DHCP or by Static IP You can press Set button to apply the settings and ReGet button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information ...

Page 49: ...n the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 50: ...rt message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 51: ...Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 52: ...r Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window You can press Send Command button to send printer commands via Ethernet port and control the printer remotely ...

Page 53: ...e screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default ...

Page 54: ...ber to switch off the printer before installing any module 2 Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open the Printer 3 Remove the front cover Please pull upward to remove the front cover ...

Page 55: ...se clips on both sides of the platen to release and pull upward the platen 5 Ribbon loading Please see the Section 2 2 for further information about Loading the Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading the Label Roll Module ...

Page 56: ...ion 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the connection cable through the slot of the printer Notice A label liner thickness of 0 006 mm 10 and a weight of 65 g m2 6 are recommended The label dispenser will take labels up to a max width of 118 mm ...

Page 57: ...1 55 2 Place label dispenser to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the printer cover and printing mechanism Then to turn the printer upside down ...

Page 58: ... connector for the label dispenser to the jack 7 Close the cover of the module connection jacks Notice The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter ...

Page 59: ... with the Label Dispenser Module 1 Remove the first label from the label stock 2 Feed the Label stock through the label guides And pull the label liner through the platen and the steel of the label dispenser Notice Labels should be at least 25 mm high ...

Page 60: ...User Manual 6214 MAN10xxx 01 58 3 The feeding path of label and liner should be as shown in below graphic 4 Close the label dispenser and printer cover The installation is completed now ...

Page 61: ... label will be peeled from the liner while it passes through the label dispenser Notice There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label ...

Page 62: ...e slot of the printer Notice Labels should be at least 25 mm high Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250μm thick and 3 inches wide You can cut paper with a max width of 116mm With the cutt...

Page 63: ... 01 61 2 Place the cutter to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the printer cover and printing mechanism Then to turn the printer upside down ...

Page 64: ...printer 6 Plug the connector for the cutter to the jack 7 Close the cover of the module connection jacks Notice The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter ...

Page 65: ...gh the guides and the cutter 2 Close the top cover and printing mechanism To finish press the FEED button to set the label position Notice We advise against using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position E to 30 ...

Page 66: ...er or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 To remove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol Notice The print head should be cleaned once a week Please make sure...

Page 67: ...Check the ribbon for wrinkles There is no printed image on part of the label or the image is blurred Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium The printed image is positioned incorrectly Check whether there is paper or dust covering the sensor Check...

Page 68: ...ap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Download Fonts Bitmap fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Asian fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable fonts Sca...

Page 69: ...Width 8 3 210mm Weight 6 6 lbs 3 0Kg excluding consumables Options Bluetooth module Guillotine cutter Label dispenser External label roll holder for 10 250 mm O D label rolls External label rewinder Notice Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height specification com...

Page 70: ...pin to 9 pin DB9 Socket DB9 Plug 1_____________________________1 5V RXD 2_____________________________2 TXD TXD 3_____________________________3 RXD DTR 4_____________________________4 N C GND 5_____________________________5 GND DSR 6_____________________________6 RTS RTS 7_____________________________7 CTS CTS 8_____________________________8 RTS RI 9_____________________________9 N C Computer Prin...

Page 71: ...Unicode Table Example MCPY F F D F Copy entire Label Format files from Flash memory to USB memory stick MCPY D G F G Copy entire Graphic files from USB memory stick to Flash Memory MCPY D F Copy all object files from USB memory stick to Flash Memory Move Syntax MMOV s o x d o x Description Move files from USB memory stick to Flash memory or vise versa Parameter s source device of stored object D f...

Page 72: ...ule Getting Started Follow the indicator to insert the module Push the module to the end of the slot The Installation Line on Bluetooth Module must right along with the edge of mainboard Otherwise it might cause signal error Notice Please prevent below incorrect installation ...

Page 73: ...ule the Bluetooth icon will be appear on LCD display Connect printer and Bluetooth keyboard Turn on the switch and push the Connect Button The indicators are flashing and can be detected by Bluetooth Notice Different operation with different Bluetooth keyboard Please refer to Bluetooth keyboard user manual ...

Page 74: ...User Manual 6214 MAN10xxx 01 72 ...

Page 75: ...User Manual 6214 MAN10xxx 01 73 ...

Page 76: ...User Manual 6214 MAN10xxx 01 74 ...

Page 77: ...Manual 6214 MAN10xxx 01 75 1 3 Setting and Control for Operation Panel Functions Bluetooth Setting Clear Bind Enable Disable Make Device Visible Enable Disable SSP Enable Disable PIN Code 0000 Search Devices ...

Page 78: ...he default is Disable When connect successful the setting of Make Device Visible SSP and PIN Code cannot be changed They only can be changed after Clear Bind Password for connect printer and Bluetooth device When connect successful the PIN Code only can be changed after Clear Bind The default of PIN Code is 0000 Search Device only available when Bluetooth function was enabled Press FEED to search ...

Page 79: ......

Page 80: ...E SUBJECT TO CHANGE WITHOUT NOTICE This manual refers to various company and products by their trade names In most of the cases these designations are claimed as trademarks or registered tramarkers by their respective companies Copyright 2013 COMPUPRINT s r l Printed in Italy ...

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