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Polycom IP450 Handset

4

Feature Access Codes 

When using the codes, you will be guided through the process by an 

automated service. 

For example, if you want to access your voicemail, press the Menu > Features> 

Messages OR dial your extension, you will then be asked to enter your pass 

code followed by the # key. Once entered, you will have a choice to listen to 

new messages, reset your greeting etc. Set up code for Voicemail is 

1379

, this 

will need changing.

The internal transfer/extension number is the last 3 or 4 digits of your DDI 

as displayed on the handset (this will be determined by your company 

administrator).

Description

Code Additional instructions (attended 

announcement)

Call transfer (Xfer)

Soft key During call press Xfer key followed by number 

then when ring tone heard or call answered, 

Xfer key once more.

All codes should be finished by pressing the dial key or # key to activate the command.

Call forward always on  

(to another number):

*72

Followed by forward number and # when 

prompted

Call forward always off  

(to another number):

*73

Announcement confirms deactivated

Call forward always on (to voicemail): *21

Announcements confirms applied

Call forward always off (to voicemail): #21

Announcement confirms deactivated

Call Park:

*68

Press hold key, followed by *68 then follow 

instructions

Call Park Retrieve:

*88

Dial code then follow instructions

Call Pickup:

*98

When other phone is ringing, press soft key or 

dial code

Call Return:

*69

Dial code

Do Not Disturb on :

*78

Dial code or use soft key

Do Not Disturb off :

*79

Dial code or use soft key

Voicemail:

*62

Dial code or use soft key

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