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                                                                                                                Expert Pro User Manual

 

 

 

Trouble Shooting                                                                        6-3 

 

 

6.3  

Cutting Plotter/Computer Communication Problems 

 

The messages showed below present problems in relation to cutting plotter/computer 

communication. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Communication Error 

Setup: MISC. key 

Is the connection cable 

connected to the cutting plotter 

and computer properly? 

Yes 

No 

Has the interface setting 

been done correctly? 

Refer to Chapter 2- 

Connecting your cutting 

plotter. 

Yes 

No 

Try the communication 

between your cutting plotter 

and computer. If it still does 

not work, have your cutting 

plotter serviced. 

Refer to the “MISC” key in 

Chapter 3 - Description of 

Operation for the port setup.   

If  your  cutting  plotter  can  not  recognize 

the HP-GL/2 or HP-GL commands, please 

check  the  HP-GL/2  or  HP-GL  commands 

applied  to  your  cutting  plotter  are  used 

properly.   

Note:   

The computer also needs to set up compatible communication 

parameters to the cutting plotter set up.   

 

HP-GL/2 Cmd. Error 

Summary of Contents for EP-60

Page 1: ...V 12 2014 Mar Expert Pro Series User Manual http www GCCworld com...

Page 2: ...fy the information contained in this user manual at any time without prior notice un authorized modification copying distribution or display is prohibited All comments queries or suggestions concernin...

Page 3: ...nd hairs do not be caught Always connect the power cable to a grounded outlet Always use the accessory power cable that is provided Do not wire the power cable so that it becomes bent or caught betwee...

Page 4: ...2 10 2 4 Blade Installation 2 12 2 5 Instruction of Damper Roller 2 15 2 6 Cable Connections 2 16 2 6 1 USB Interface 2 16 2 6 2 Driver Un installation 2 20 2 6 3 How to switch the USB mode 2 23 2 6 4...

Page 5: ...2 6 Trouble Shooting 6 1 Non Operational Problems 6 1 6 2 Operational Problems 6 2 6 3 Communication Problems 6 3 6 4 Software Problems 6 4 6 5 Cutting Quality Problems 6 5 Appendix A 1 Specification...

Page 6: ...below please check carefully If you find any item missing please consult your local dealer for further assistance S St ta an nd da ar rd d I It te em m Q Qu ua an nt ti it ty y 1 Cutting Plotter 1 2 S...

Page 7: ...iece of AC power Cord 1 pieces of data cable Print cable 1 pieces of data cable USB cable 1 8m 1 set of Blade Holder Assembly Installed in tool carriage of the cutting plotter 1 piece of Blade Install...

Page 8: ...provides the protection of blade when the blade is cutting Tool Carriage performs the cutting with the installed blade or pen Alignment Rulers media can be aligned with the clear guide line marks Grid...

Page 9: ...s with a standard stand Pinch Rollers hold the media during cutting Lever raises or lowers the pinch rollers Figure 1 2 Figure 1 3 Roll Holder holds and supplies the roll media for cutting Stand Beam...

Page 10: ...of Expert Pro Figure 1 5 Fuse 3 Amp AC Power Connector Power Switch On when switches to I Off to O Figure 1 4 Serial Interface Connector RS232C used to connect the cutting plotter to a computer throu...

Page 11: ...in front and behind the machine Make sure the cutter is placed on a flat level and sturdy surface The operation temperature should be between 15 to 30 60 o F 86o F in the workshop The relative humidit...

Page 12: ...eft side vertical stand 1 Right side vertical stand 1 Support for left side 1 Support for right side 1 Stand Beam 2 Bottom Stands with wheels 2 Sliding brackets for paper takeup 1 Hex Wrench M5 4 28 S...

Page 13: ...crews into the holes but do not tighten them at this step Step 4 Position both the left Support and right Support perpendicularly to the T stand and put the screws into the holes and tighten them as s...

Page 14: ...and under the plotter and insert the screws into the holes on the bottom of the plotter but do not tighten them up as shown in Figure 2 4 Step 6 Tighten the screws of step 3 and step 5 Place the slidi...

Page 15: ...8 pieces of M6 screws 1 piece of M5 L shape hexagon screw driver 1 piece of Installation Guide for Stand Set Step 2 Remove the plotter body and the accessories from the shipped carton Place the stand...

Page 16: ...stallation 2 6 Step 4 Remove the cutting plotter from the carton Position your stand under the plotter and then insert the screws into the holes on plotter s bottom and tighten them up as shown in Fig...

Page 17: ...them up as shown in Figure 2 9 You could decide roll holder support s position by inserting into different holes Step 6 Place two roll holders onto the roll holder support and ensure the white protrus...

Page 18: ...round three times after unpacking roll holder 2 Step 8 Insert the end of the roll holder without the damper into the left roll holder support and then insert the end of the roll holder with the damper...

Page 19: ...er Manual Installation 2 9 Step 9 Tighten the screw on the damper until it is securely attached to the right roll holder support Step 10 Lastly the complete picture will be shown like below Figure 2 1...

Page 20: ...on 2 10 2 3 Desktop Support Brackets Step 1 Check three spacer supports on the back of the machine Step 2 Insert the left and right roll holder base into the spacer supports on the left and right side...

Page 21: ...llation 2 11 Step 3 Press the roll holder base and the installation is complete Note Insert the left roll holder base into the middle spacer support and right roll holder base into the right one when...

Page 22: ...ng the following situations 1 The tip of blade is broken 2 The cutting traces are not as good as they were 3 Uncut area remains the same even the blade force has been raised significantly Figure 2 12...

Page 23: ...de tip adjustment screw clockwise or counterclockwise Figure 2 15 Tips The proper length means the blade length is about 0 1mm more than film s thickness For example if the thickness of film is 0 5mm...

Page 24: ...utward ring of the holder must put into the groove of carriage firmly Figure 2 16 and lock the grip Figure 2 17 5 Reverse steps mentioned above to remove the blade holder 6 Press the push pin to remov...

Page 25: ...l Installation 2 15 2 5 Instruction of Damper Roller Turn the wheel as instructed below to adjust damping The bigger the number is the stronger the damping The volume symbol sticker indicates the damp...

Page 26: ...enabled serial port will be disabled automatically 2 6 1 USB Interface Expert Pro build in USB interface is based on the Universal Serial Bus Specifications Revision 1 1 Operation system of Windows 9...

Page 27: ...tallation has completed 3 You can double click the USB icon on the taskbar to make sure the USB device is detected Step 2 Installing the software 1 Put the installation CD into your CD ROM Please make...

Page 28: ...r Manual Installation 2 18 3 Click Next to start the driver installation 4 The installation will take a few minutes to complete and you will see a message below and click on OK upon completion Enjoy y...

Page 29: ...as to whether a second copy of the driver installation is required 2 If the user selects yes a second copy of the driver will be installed For users who have upgraded Adobe Illustrator or CorelDRAW p...

Page 30: ...n installation You have to remove previous version driver installed on your PC system completely before you can install the latest version successfully Please refer to below steps 1 Right click on the...

Page 31: ...Expert Pro User Manual Installation 2 21 2 After removing the unit right click on any empty space on the page and select Server Property 3 Select Driver page...

Page 32: ...Expert Pro User Manual Installation 2 22 Select the model and click on Remove Click on OK Click on Yes The driver installed on PC is completely removed...

Page 33: ...tting of software package refer to chapter 3 MISC key description Caution Please turn off the plotter before plugging the RS 232C cable 2 6 5 Data Transmitting There are two options to transmit the da...

Page 34: ...he printer driver as a shared printer then use B PC to connect A PC s printer driver via internet A PC B PC Step 1 Please set A PC s printer driver to shared printer Right click on printer icon choose...

Page 35: ...Installation 2 25 Step 2 Click Advanced tab then choose Print directly to the printer option Step 3 Send a job to the machine to check if A PC is connected to the machine Try to send a job to check i...

Page 36: ...Expert Pro User Manual Installation 2 26 Step 4 Activate A PC s Printer Driver from B PC s Network Step 5 Right click on printer icon and select Connect to connect A PC s printer...

Page 37: ...s light up power on light off power off 4 Arrow Keys To move position select function or change setting ENTER To set item or register the immediately preceding input value PAUSE RESUME To temporarily...

Page 38: ...Resume S F O L W T1M Sending data PAUSE FORCE Force 80 gf OK ENTER use to select ENTER to enable the setting SPEED Speed 51cm s Select OK ENTER UP Speed 51 cm s Select OK ENTER Quality Fine Select OK...

Page 39: ...s Select OK ENTER Speed 3 60 with an increment of 3 cm s UP Speed 51 cm s Select OK ENTER UP Speed 3 60 with an increment of 3 cm s Quality Fine Select OK ENTER Draft Normal Fair Fine FORCE Turn CW Tu...

Page 40: ...e Width Select OK ENTER Image Scale Length Select OK ENTER Select Unit Select OK ENTER Select Language Select OK ENTER Set Communication Select OK ENTER Paper Saving Mode Select OK ENTER Both Expanded...

Page 41: ...y again to disable the function PAUSE RESUME To temporarily halt the cutting process To resume the process by press Pause Resume key again ONLINE OFFLINE 1 To switch between online mode and offline mo...

Page 42: ...ials Arrow and Cross patterns Arrow Ratio Setting To adjust the size of the pattern 100 200 300 400 100 Blade Length Adjust To adjust the length of the blade Note 1 Keep your blade length as 0 before...

Page 43: ...ng Single mode to size media will disable this function automatically If the length of the rolled media is less than 2 meters or the weight is light it is recommended to set this mode disabled Disable...

Page 44: ...sers convenient cm gram inch oz cm oz inch gram Metric Image Scale Length Image Scale Width To adjust the image scale of media length and width that may cause by the thickness of the media The Numerat...

Page 45: ...platen extension will help you to adjust the media precisely Note Be sure that the media must be covered by the paper sensors on the platen when loading the media At least one of the two paper sensors...

Page 46: ...the power the machine will be initialized Then follow the instruction of LCM to measure the size of the media Note Move the pinch roller by applying force at the rear portion of the pinch roller supp...

Page 47: ...anges Recommended Insert a roll media flange at the end of each roll media and tighten the thumbscrew until the roll media is firmly gripped see Figure 4 5 Then put the roll media on the roll holders...

Page 48: ...then place the roll media directly between the two roll holders Figure 4 7 3 Loading the media on the platen After loading the roll media flatten the media on the platen and hold the front edge of th...

Page 49: ...h rollers 7 Fixes roll holder guide bushes on the roll holder to secure the roll media 8 Turn on the power switch and the tool carriage will size the media automatically Then the cutting plotter is re...

Page 50: ...button to select the Square Cut and press ENTER KEY to confirm The default cutting force and offset value of the cutting test are 80gf and 0 275mm respectively Step2 Press ARROW KEY to move the tool...

Page 51: ...C u t Press ENTER_KEY AA CC BB Press ENTER_KEY E n t e r O K S e l e c t M o v e t t e c u X Y M s t S q u a r e C u t Press SPEED_KEY FORCE_KEY OFFSET_KEY to setup or Press arrow keys to desired pos...

Page 52: ...n Completing the Cutting Job After completing the cutting job raise the sheet loading lever and then remove the material You can also cut off the finished job by the Safe Blade a standard accessory al...

Page 53: ...files will be tagged with the Expert Pro extension LOAD This function allows you to load previously saved print driver parameters ORIGINAL This function will load the print driver s original factory p...

Page 54: ...Expert Pro User Manual Operation 4 10 Vinyl Figure 1 Figure 2...

Page 55: ...orce and offset in the section on the top following normal operating procedures see figure 3 10 Note 1 The extension of the blade has to be set to cut through both the top layer and the backing in the...

Page 56: ...Material Vehicle stickers Reflective film Cardboard Blade red green green Blade tip length mm 0 27 0 5 0 3 Force g 85 380 165 Speed cm sec 60 3 30 Offset mm 0 275 0 5 0 5 Recommend model RX Jaguar Pum...

Page 57: ...ing Recommended Methods Gently wipe the cutting plotter surface with a lint free cloth If necessary clean with a damp cloth or an alcohol immersed cloth Wipe with water to rinse off any residue and dr...

Page 58: ...the Pinch Rollers If the pinch rollers need a thorough cleaning use a lint free cloth or cotton swab to wipe away the accumulated dust from the rubber portion of the pinch rollers To prevent the pinch...

Page 59: ...in properly Does the AC power cord connected to the power connector properly Does the power LED still illuminate Solutions If the LCM is able to display the message the cutting plotter should be in a...

Page 60: ...ing well and if the media is well loaded Correct the problem and re power on to reboot system Error Check Media Or Y Motor This message indicates that there might be an obstruction to carriage relatin...

Page 61: ...ctly Refer to Chapter 2 Connecting your cutting plotter Yes No Try the communication between your cutting plotter and computer If it still does not work have your cutting plotter serviced Refer to the...

Page 62: ...nd using a different cable Does the software vendor provide a sample file Most well known cutting softwares in the world have drivers for our cutting plotters If not use software that has HP GL and HP...

Page 63: ...an optimum blade force Refer to Chapter 4 3 Cutting Force and Offset Adjustment Is the tool offset set up properly Yes No Adjust the tool offset to obtain an optimum value Is there any dirt adhered t...

Page 64: ...Buffer 4MB Interfaces USB 2 0 Full Speed and Serial RS 232C Type of Command HP GL HP GL 2 Control Panel LCD 20 digits x 2 lines 14 Keys 1 Power LED Dimension HxWxD mm 220x 879x258mm 8 67 x34 61x10 16...

Page 65: ...flock and stencil sharp edge 265012020G The blade is 60 with Green Cap 0 50 mm blade offset For cutting thin sandblast mask and stencil with friction feed or sprocket feed machine 26500059G The blade...

Page 66: ...stance that the blade tip is displaced from the centerline of the blade Protrusion Length of the Blade Length of protrusion t1 t 2 2 but for your convenience you may just make it about 0 3mm 0 5mm bey...

Page 67: ...Expert Pro User Manual Blade Specification A 2...

Page 68: ...file with CorelDRAW User Instructions 1 Open CorelDRAW finish editing all the files you wish to plot and select all the images at once 2 Select Outline Pen to adjust the outline for cutting 3 Adjust t...

Page 69: ...Expert Pro User Manual CorelDRAW Plug In A 3 4 Select File Print to output the file to your cutters 5 Choose the correct model you have installed...

Page 70: ...out page and click the Reposition images to Bottom left corner Please note that you must put your image at the bottom left corner 7 Go back to the General page and check that your image is at the bott...

Page 71: ...on your MAC you may need Parallels Desktop software Window OS and Windows based Adobe Illustrator CS6 to install Windows OS in your MAC computer and run Windows based software under MAC computer User...

Page 72: ...h this dialog below Step 2 Create import your image file For texts 1 Enter your texts in Adobe Illustrator select the letters and click Text outline to outline the letters A contour line will be creat...

Page 73: ...l DriectCut A 4 For Images 1 Open a new image on Illustrator and decide the size of your material 2 Select the image and click Make outline and offset to create outlines of graphics Outlines will be c...

Page 74: ...User Manual DriectCut A 4 3 Click on the image and apply the AAS function by clicking the Add registration marks command and select the registration marks needed The registration marks will be create...

Page 75: ...DriectCut A 4 Step 3 Output 1 Click on Plotter Setup and select the correct model in Plotter List 2 Tick Default Environment to create Pen No 1 in the Pen section Double click Pen No 1 and complete y...

Page 76: ...Expert Pro User Manual DriectCut A 4 3 Select the entire object and click Plotter Output 4 Output the object by clicking Export and GCC Cutting Plotter will start cutting the image...

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