
GCC Elite Color 16 Series User’s Guide
3-3
Troubleshooting
Print Quality Problems
Description
Cause
Action
Faded printouts
The media is outside the recommended
specification range.
Replace the media with a recommend size and
type, and confirm that your printer driver settings
are correct.
See “Paper Handling” on page 2-6
.
The paper is damp.
Replace the paper.
See “Paper Handling” on page 2-6
The drum cartridge is old or damaged.
Replace the drum cartridge.
See “Drum Cartridge” on page 5-8
.
The high-voltage supply is defective.
Contact your GCC dealer or a GCC Customer
Service Center for assistance.
Stray black dots or white areas
(drop outs)
The paper is outside the recommended
specification range.
Replace the paper with a recommend size and
type, and confirm that your printer driver settings
are correct.
See “Paper Handling” on page 2-6
.
The drum cartridge is old or damaged.
Replace the drum cartridge.
See “Drum Cartridge” on page 5-8
.
Vertical black streaks
The drum cartridge, transfer roller, or
fuser unit is old or damaged.
Check the condition of the drum cartridge,
transfer roller and fuser unit, and replace as
necessary.
See “Drum Cartridge” on page 5-8
, or
See “Transfer Roller Cartridge” on page 5-13
., or
See “Fuser Unit” on page 5-16
.
Summary of Contents for 16
Page 1: ...GCC Elite Color 16 Series Printer User s Guide...
Page 51: ...GCC Elite Color 16 Series User s Guide 1 31 Printing a Configuration Summary...
Page 185: ...GCC Elite Color 16 Series User s Guide C 3 PostScript Font Summary PostScript Font Summary...
Page 189: ...GCC Elite Color 16 Series User s Guide C 7 PostScript Font Summary cont d PCL Font Summary...
Page 190: ...C 8 GCC Elite Color 16 Series User s Guide PCL Font Summary cont d PCL Font Summary cont d...