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Chapter 1

 

Unpacking and Installing the 
Printer

 

In this Chapter . . .

 

•

“About this Chapter” on page 1-2

•

“Positioning the Printer” on page 1-2

•

“Accessories” on page 1-4

•

“Transporting the Printer” on page 1-7

•

“Installation Procedure” on page 1-8

•

“Turning the Printer On” on page 1-24

•

“Selecting a Display Language” on page 1-25

•

“Adjusting Color Registration” on page 1-26

•

“Installing Printer Drivers and Locating User Documentation” on page 1-28

•

“Printing a Configuration Summary” on page 1-30

•

“Printing PCL and PostScript Font Lists” on page 1-32

•

“Turning the Printer Off” on page 1-33

Summary of Contents for 16

Page 1: ...GCC Elite Color 16 Series Printer User s Guide...

Page 2: ...erJet Hewlett Packard Co IBM PC Token Ring International Business Machines Corporation Intel Intel Corporation Microsoft MS DOS Windows Microsoft Corporation Novell and NetWare Novell Inc The ENERGY S...

Page 3: ...About the Printer 3 Features 3 Available Configuration 4 Safety Precautions 4 Conventions 5 Installing and Relocating Your Printer 5 Other Precautions 7 Precautions for Power and Ground Connections 7...

Page 4: ...Selecting a Display Language 1 25 Adjusting Color Registration 1 26 Adjusting Printer Alignment Settings 1 27 Installing Printer Drivers and Locating User Documentation 1 28 Installing Printer Drivers...

Page 5: ...3 3 Paper Transport Problems 3 7 Other Problems 3 8 Cleaning the Density Sensor 3 8 Solving Printer Power on Problems 3 11 Control Panel LCD Messages 3 12 Ethernet Network Interface Troubleshooting 3...

Page 6: ...Roller Cartridge 5 14 Fuser Unit 5 16 Replacing the Fuser Unit 5 16 Paper Feed Roller 5 21 Replacing the Paper Feed Roller 5 21 Chapter 6 Options 6 1 Options Overview 6 2 High Capacity Feeder 6 2 Hig...

Page 7: ...A 1 Sources of Support A 2 Your GCC Vendor A 2 Your Application Vendor A 2 Internet A 2 GCC Technical Support A 2 GCC Service A 3 GCC Sales A 3 GCC Worldwide Offices A 3 GCC Part Numbers A 4 Printers...

Page 8: ...t Summary C 2 PostScript Font Summary C 3 PCL Font Summary C 7 Appendix D Notes on Matching Printed Colors with Display Colors D 1 Printed Colors vs Display Colors D 2 Options for Color Matching D 2 A...

Page 9: ...Preface In this Chapter Welcome on page 2 About this Manual on page 2 About the Printer on page 3 Safety Precautions on page 5...

Page 10: ...ter also describes precautions for the safe use and preservation of the printer In order to avoid serious injury or accident all users should read this chapter Chapter 1 Unpacking and Installing the P...

Page 11: ...re for printing summaries of PCL or PostScript fonts installed in your printer Appendix D Notes on Matching Printed Colors and Display Colors This appendix contains information and advice related to d...

Page 12: ...udes an Ethernet Net work Interface Card Available Configuration The Elite Color 16 Series printer is available in the following configuration Standard Configuration Elite Color 16DN Memory 128 MB Res...

Page 13: ...rs or near volatile flammable or combustible mate rials such as curtains that may catch fire Place the printer on a level and sturdy surface that can withstand a good weight If tilted the printer may...

Page 14: ...an cause excessive internal heat and fire The accompanying diagram shows the minimum clearances required for normal operation consumables replacement and maintenance to ensure your printer operates at...

Page 15: ...ithin the printer and print quality may deteriorate Do not place the printer in direct sunlight as this may damage the printer To prevent trays or consumables from falling out do not tilt the printer...

Page 16: ...e printer and contact your GCC Customer Support Center To prevent fire or electric shocks follow the instructions below based on your printer s configuration If in doubt contact your GCC Customer Supp...

Page 17: ...autions Do not place any liquid containers such as vases or coffee cups on the printer Liquids spilled on the printer constitue a fire and electrical shock hazard Do not place any metal parts such as...

Page 18: ...hly flammable sprays or solvents in or around the printer as this can result in fire When removing paper jams make sure no pieces of paper are left inside the printer as this can cause fire If the pap...

Page 19: ...sumables Never throw a toner cartridge into an open flame It can cause an explosion and injuries Never throw a transfer roller cartridge into an open flame It can cause an explosion and injuries Never...

Page 20: ...lean water Consult a physician if necessary If you get toner on your skin wash it with soap and water and rinse well If you inhale toner leave the area of exposure immediately and gargle with plenty o...

Page 21: ...er on page 1 7 Installation Procedure on page 1 8 Turning the Printer On on page 1 24 Selecting a Display Language on page 1 25 Adjusting Color Registration on page 1 26 Installing Printer Drivers and...

Page 22: ...sudden temperature fluctuations Do not move the printer from a cool dry location to a warm humid location Sudden temperature fluctuations can cause water droplets condensation to form inside the prin...

Page 23: ...location that respects the minimum clearances indicated in the illustrations below Top View Front View CAUTION To avoid obstruction of the ventilation grills on the back and the side of the printer p...

Page 24: ...the printer con firm that all the items listed below are accounted for NOTE Keep the box and packaging in case you need to transport the printer over long distances in the future NOTE For information...

Page 25: ...GCC Elite Color 16 Series User s Guide 1 5 Accessories Drum cartridge Toner cartridges Black Yellow Magenta Cyan Power Cord...

Page 26: ...1 6 GCC Elite Color 16 Series User s Guide Accessories Tray cover NOTE The tray cover does not come standard with the printer GCC Elite Color 16 Series Software and Documentation CD ROM...

Page 27: ...t two people should carry the printer Because the printer weighs 76lb 34 5kg with the tray and consumables installed at least two peo ple should carry it To lift the printer face the front and back of...

Page 28: ...ure you remove all the spacers before using the printer If you purchased the optional High Capacity Feeder install it first For details on installing optional accessories see Chapter 6 Options and the...

Page 29: ...pacer is installed in the paper tray to protect it from shock and vibrations during shipping Remove the spacer before using the printer Follow the procedure below to remove the spacer from the paper t...

Page 30: ...1 Gently pull out the paper tray until it stops 2 Hold the tray with both hands lift the front up slightly and pull it completely out of the printer NOTE Place the tray on a flat surface 3 Remove the...

Page 31: ...r in case you need to transport the printer over long distances in the future 4 Holding the paper tray with both hands align it with the opening in the printer and gently insert it 5 Push the paper tr...

Page 32: ...r 16 Series User s Guide Installation Procedure Installing the Drum Cartridge Follow the procedure below to install the drum cartridge 1 Push up button A 1 and fully open the front cover 2 2 Open the...

Page 33: ...ckage and pull hard on each the 4 seals to remove them Pull the seals completely out NOTE Keep the aluminum package of the drum cartridge in case you need to transport the printer over long distances...

Page 34: ...roll surface Scratches or oil from your hands on the drum deteriorates print quality Make sure you remove the protective sheet Installing the drum cartridge without removing the protective sheet dete...

Page 35: ...th the slots can damage the cartridge Do not allow the surface of the transfer roller to come into contact with anything 7 Close the paper outlet cover 8 Close the front cover Installing the Toner Car...

Page 36: ...GCC Elite Color 16 Series User s Guide Installation Procedure 1 Remove the top cover 2 Select the new toner cartridge whose color matches the label on the insertion point and remove it from its packa...

Page 37: ...as shown in the illustration to distribute the toner evenly 4 Align the toner cartridge with the corresponding insertion point in the printer and insert it as shown in the illustration 5 Grip the leve...

Page 38: ...Installation Procedure 6 Pull the toner seal straight up to remove it NOTE Pull the toner seal straight up Pulling the toner seal diagonally may tear the seal 7 Repeat steps 2 6 to install the remaini...

Page 39: ...ure below to load paper into the paper tray NOTE See Paper Handling on page 2 6 for information about the types of paper suitable for printing See Loading Paper in the Multi Purpose Tray on page 2 15...

Page 40: ...printer NOTE Place the tray on a flat surface 3 Move the end and side paper guides to their outermost positions Gently lift the end paper guide to move it 4 Grip the end paper guide with your fingers...

Page 41: ...all the way to its outermost position again then realign it with the appropriate paper size mark 5 Align the four corners of the paper stack and insert the paper print side up under the tab NOTE Do n...

Page 42: ...it with the opening in the printer and gently insert it 8 Push the paper tray completely back into the printer NOTE Do not use excessive force on the paper tray NOTE There is an indicator next to the...

Page 43: ...back of the printer as illustrated Connecting the Power Cord Follow the procedure below to connect the power cord 1 Plug the power cord into the power inlet at the back of the printer Plug the other...

Page 44: ...er on The top line of the LCD display reads Loading followed by asterisks progressing across the bottom line Following a LED self test asterisks progress across both lines of the display and the Power...

Page 45: ...hange the default language from English to one of the other four available selections 1 From the Ready status press MENU the control panel display will read Menu Paper Menu 2 Press PREVIOUS or NEXT un...

Page 46: ...nted page This alignment is done in two parts 1 Alignment of black ink to ensure that proper image positioning is achieved relative to the printed page 2 Alignment of cyan magenta and yellow inks to e...

Page 47: ...setting will reflect the current setting of the QUALITY MENU RESOLUTION menu NOTE 2 There are different horizontal alignment adjustments for K ink for each paper source The name of the setting will re...

Page 48: ...ccessfully completed NOTE It should only be necessary to perform this procedure one time when the printer is installed Installing Printer Drivers and Locating User Documentation Installing Printer Dri...

Page 49: ...MANUALS folder on the Elite Color 16 Series CD ROM You can open and read these manuals directly from the CD ROM save the manuals to the hard drive of your computer or print the manuals The MANUALS fol...

Page 50: ...ummary follow these steps 1 From the Ready status press MENU the control panel display will read Menu Paper Menu 2 Press PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the disp...

Page 51: ...GCC Elite Color 16 Series User s Guide 1 31 Printing a Configuration Summary...

Page 52: ...lay will read Menu Paper Menu 2 Press PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the display will read Functions Reset Printer 4 Press NEXT or PREVIOUS until the display re...

Page 53: ...e Printer Off Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time NOTE When the printer is turned off all print data still in memory...

Page 54: ...er 2 Maintenance In this Chapter About this Chapter on page 2 2 Names and Functions of the Printer s Parts on page 2 2 Paper Handling on page 2 6 Cleaning on page 2 21 Transporting the Printer on page...

Page 55: ...ly to load items such as postcards and envelopes 3 Front Cover Open to clear paper jams and to replace the drum cartridge transfer roller cartridge and fuser unit 4 Control Panel Use the buttons and d...

Page 56: ...or 16 Series User s Guide 2 3 Names and Functions of the Printer s Parts Control Panel POWER POWER SAVER STATUS MENU NEXT PREVIOUS RETURN SELECT READY START STOP ACTIVE FAULT CANCEL Display LED Indica...

Page 57: ...ord here 13 Exhaust Grille Allows internal heat to dissipate Make sure the grille is never obstructed 14 Toner Cartridges The black yellow magenta and cyan toner cartridges are inserted here 15 Top Co...

Page 58: ...Drum Cartridge Consists of the light sensitive drum the developer and the transfer roller Images are initially created as an electrical charge on the surface of this drum 18 Paper Outlet Cover Open t...

Page 59: ...es or postcards Specialty Paper In addition to plain paper you can use the following types of specialty paper Monochrome transparency sheets no white border Label sheets uncut Envelopes Postcards Card...

Page 60: ...550 sheet paper feeder Do not use label stock or other special media in the 500 sheet paper tray Plain Paper 16 to 28lb 60 to 85g m2 US Letter 8 5 x 11 inches 215 9 x 279 4 mm US Legal 8 5 x 14 inche...

Page 61: ...l sheets Transparency sheets for monochrome printing only Cardboard Thick 1 Thick 2 Thick 3 Up to 100 sheets or a 0 5 inch 10 mm stack US Letter US Legal US Legal 13 A4 A5 JIS B5 US Executive Postcard...

Page 62: ...treated surface Paper printed with ink that cannot withstand temperatures of 155 C Heat sensitive paper Carbon paper Paper with staples paper clips tape or ribbons attached Paper with a rough surface...

Page 63: ...Do not lean paper against other objects or place it in an upright position Avoid storing paper in way that may cause creasing folding or curling Store paper away from direct sunlight Loading Paper Th...

Page 64: ...der the same way 1 Gently pull out the paper tray until it stops 2 Hold the tray with both hands lift the front slightly and pull it completely out of the printer NOTE Place the tray on a flat surface...

Page 65: ...not need to move the paper guides if you are refilling the tray with paper of the same size 4 Grip the end paper guide with your fingers and gently lift it up Insert the pins at the bot tom of the gui...

Page 66: ...the way to its outermost position again then realign it with the appropriate paper size mark To set A5 paper use the provided A5 spacer Remove the A5 spacer from the tray Set the end guide into the a...

Page 67: ...er stack can cause a paper jam However if the paper guides are too loose the paper may twist as it feeds through the printer 7 Hold the paper tray with both hands align it with the opening in the prin...

Page 68: ...the Multi Purpose Tray Tray 1 Follow the procedure below to load paper into the multi purpose tray NOTE To avoid paper jams do not load paper of different sizes into the tray at the same time and do n...

Page 69: ...ts NOTE Fanning the stack helps prevent paper jams caused when more than one sheet feeds at the same time NOTE Do not fan plain paper before loading If the paper is poorly cut and the edges are not cl...

Page 70: ...that it is straight in the tray NOTE If the paper is not loaded correctly the printing position may shift and cause incorrect printing Loading Transparency Sheets in the Multi Purpose Tray Tray 1 Feed...

Page 71: ...er 1 Fan a few transparency sheets at a time 2 Insert the transparency sheets into the multi purpose tray until they lightly touch the feed ing slot NOTE Do not use full color transparency sheets They...

Page 72: ...d printing on multicolored postcards Loading Envelopes in the Multi Purpose Tray Tray 1 Feed envelopes from the Tray 1 Open the envelope flaps before feeding and load them as illus trated below NOTE D...

Page 73: ...2 20 GCC Elite Color 16 Series User s Guide Loading Paper 5 5 in 139 7 mm or larger 3 5 in 88 9 mm or larger...

Page 74: ...nter at least once a month to keep it in good working condition and to maintain print quality NOTE Never spray detergent directly onto the printer Droplets of detergent can enter the printer and cause...

Page 75: ...ight side of the printer press O on the power switch to turn off the printer 2 Disconnect the power cord interface cable and any other cables WARNING To prevent electric shock never touch the power pl...

Page 76: ...de 2 23 Storing the Printer 3 Remove any remaining paper from the paper tray and store it in a dry dust free place NOTE If the paper proves difficult to remove pull the tray completely out of the prin...

Page 77: ...h Capacity Feeder is installed remove it before transporting the printer If the High Capacity Feeder is not removed it may fall resulting in damage or injury To remove the High Capacity Feeder refer t...

Page 78: ...ch to turn off the printer 2 Disconnect the power cord interface cable and any other cables WARNING To prevent electric shock never touch the power plug with wet hands CAUTION When removing the power...

Page 79: ...nsporting the Printer 3 Gently pull out the paper tray until it stops 4 Hold the tray with both hands lift the front up slightly and pull it completely out of the printer 5 Remove the paper from the p...

Page 80: ...ansporting the Printer 6 Insert the cardboard spacer in the tray as illustrated on the left 7 Hold the paper tray with both hands align it with the opening in the printer and gently insert it 8 Push t...

Page 81: ...2 28 GCC Elite Color 16 Series User s Guide Transporting the Printer 9 Remove the optional tray cover if equipped 10 Push up button A 1 and fully open the front cover 2 11 Open the paper outlet cover...

Page 82: ...er NOTE Do not touch the transfer roller black colored part Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling NOTE Wrap the drum cartridge in its alum...

Page 83: ...nter 14 Close the front cover 15 To protect the printer from damage pack it in a box before transporting it NOTE After moving the printer to the new location you need to readjust the color registratio...

Page 84: ...oblems In this Chapter About this Chapter on page 3 2 Troubleshooting on page 3 2 Solving Printer Power on Problems on page 3 11 Control Panel LCD Messages on page 3 12 Ethernet Network Interface Trou...

Page 85: ...ipment as this may result in fire CAUTION Turn off the printer and disconnect the power cord from the AC outlet before per forming maintenance on the printer Failure to turn off the printer and discon...

Page 86: ...efective Contact your GCC dealer or a GCC Customer Service Center for assistance Stray black dots or white areas drop outs The paper is outside the recommended specification range Replace the paper wi...

Page 87: ...er is outside the recommended specification range Replace the paper with a recommend size and type and confirm that your printer driver settings are correct See Paper Handling on page 2 6 Black pages...

Page 88: ...the paper The paper is outside the recommended specification range Replace the paper with a recommend size and type and confirm that your printer driver settings are correct See Paper Handling on page...

Page 89: ...paper See Paper Handling on page 2 6 The paper is outside the recommended specification range Replace the paper with a recommend size and type See Paper Handling on page 2 6 The transfer roller or fu...

Page 90: ...Action Paper does not feed Paper jams Several sheets feed at once Paper does not feed straight The paper is not loaded correctly Reload the paper in the paper tray or multi purpose tray See Loading Pa...

Page 91: ...on Cause Action Unusual noises The printer is not level Reposition the printer on a flat stable surface See Safety Precautions on page 5 The paper tray is not inserted properly Push the paper tray com...

Page 92: ...the transfer roller and gently lift it out of the printer NOTE Lift the roller carefully to prevent waste toner from spilling out 4 Gently wipe the density sensor window with a clean dry cloth or cot...

Page 93: ...h ends of the transfer roller cartridge into the U shaped bearings inside the printer 6 To lock the transfer roller cartridge into the printer push down on the base of the tabs until you hear a click...

Page 94: ...from the AC outlet to prevent the risk of electric shock DESCRIPTION POSSIBLE CAUSE REQUIRED ACTION No power Power switch not turned on Switch is not set to I Check power switch See Chapter 1 Unpackin...

Page 95: ...it is missing Install Fuser Unit BAD PHD TYPE REPLACE PHD Bad drum cartridge Replace Drum cartridge MEDIA MISMATCH CLEAR PAPER Incorrect paper in tray Check paper type in tray FEED JAM CHECK TRAY Pape...

Page 96: ...R Yellow toner cartridge is empty Replace Yellow toner cartridge TONER M EMPTY REPLACE TONER Magenta toner cartridge is empty Replace Magenta toner cartridge TONER C EMPTY REPLACE TONER Cyan toner car...

Page 97: ...rovision ask the application vendor for an upgrade version or patch that will add the ASCII Post Script function Error Messages Message Diagnosis Remedy Power up diagnostic failure hardware failure No...

Page 98: ...Appendix A If possible you should print a Configuration page from the printer to have available when calling When you report a problem please provide the following information Your name and your compa...

Page 99: ...Chapter 4 Paper Jams In this Chapter About this Chapter on page 4 2 Clearing Paper Jams on page 4 2...

Page 100: ...the paper tray Tray 2 3 Paper jam between the drum cartridge and fuser unit 5 Paper jam in the High Capac ity Feeder Trays 3 4 4 Paper jam in the paper rotator CAUTION Make sure to remove all the pape...

Page 101: ...ity paper For information about paper refer to Paper Handling on page 2 6 Paper Jams in the Multi Purpose Tray Follow the procedure below to remove paper jammed in the multi purpose tray CAUTION If sm...

Page 102: ...se tray 2 Push up button A and fully open the front cover Confirm that there are no scraps of paper remaining inside the printer 3 Close the front cover Paper Jams in the Paper Tray Follow the procedu...

Page 103: ...Color 16 Series User s Guide 4 5 Clearing Paper Jams 2 Remove all the jammed and or creased paper from the tray 3 If there is jammed paper remaining inside the printer pull it out carefully to avoid t...

Page 104: ...cover Confirm that there are no scraps of paper remaining inside the printer 5 Close the front cover 6 Hold the paper tray with both hands align it with the opening in the printer and gently insert i...

Page 105: ...artridge and in the fuser Select the appropriate procedure according to the location of the jammed paper Paper jams around the drum cartridge Follow the procedure below to remove paper jammed around t...

Page 106: ...remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer NOTE During operation the fuser unit heater becomes very hot To prevent burns do not touch it with...

Page 107: ...per jams with long paper If paper longer than 14 inches 355 6 mm becomes jammed in the printer cut the paper as nec essary and remove the paper from the location where it is jammed using the appropria...

Page 108: ...the front cover 2 Remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer 3 Close the front cover Paper Jams in the High Capacity Feeder Follow the procedu...

Page 109: ...ray in the printer preventing you from opening them Look for the jammed paper sequentially starting with the lowest tray 2 Remove all jammed and or creased paper from the tray 3 Pull the jammed paper...

Page 110: ...4 12 GCC Elite Color 16 Series User s Guide Clearing Paper Jams 5 Close the front cover 6 Close all open paper trays...

Page 111: ...his Chapter About this Chapter on page 5 2 Consumables Overview on page 5 2 Toner Cartridges on page 5 4 Drum Cartridge on page 5 8 Transfer Roller Cartridge on page 5 13 Fuser Unit on page 5 16 Paper...

Page 112: ...this stage confirm that you have a replacement toner cartridge available Replace toner cartridges as soon as the message prompt ing you to do so appears The printer stops operating if you do not repla...

Page 113: ...nsfer roller cartridge as soon as the message prompting you to do so appears The printer stops operating if you do not replace the transfer roller car tridge when required NOTE For more information ab...

Page 114: ...apable of printing about 6 000 Letter A4 sheets at the default print density with 5 coverage per color Handling Precautions Never use a vacuum cleaner to clean toner Static electricity could build up...

Page 115: ...in plastic bags and dispose of them as non burnable waste Storage Precautions Store toner cartridges away from direct sunlight under the following conditions Ambient temperature range 32 to 95 F 0 to...

Page 116: ...es 1 Remove the top cover 2 Grip the levers at the ends of the toner cartridge that you want to replace and rotate them up 3 Pull out the toner cartridge NOTE Put the toner cartridge on a piece of pap...

Page 117: ...move it from its packaging 5 Shake the toner cartridge 7 or 8 times as illustrated to distribute the toner evenly 6 Align the toner cartridge with the corresponding insertion point in the printer and...

Page 118: ...cing the drum cartridge Drum Cartridge Handling Precautions The drum cartridge consists of a light sensitive drum a developer and a transfer roller The drum cartridge is capable of printing about 30 0...

Page 119: ...ridge and deteriorate print quality Avoid tilting or shaking the drum cartridge when removing it as toner may spill inside the printer and cause damage To ensure good print quality keep the drum cartr...

Page 120: ...te Color 16 Series User s Guide Drum Cartridge 1 Push up button A and fully open the front cover 2 Open the paper outlet cover 3 Grip the handle on top of the drum cartridge and gently lift it out of...

Page 121: ...falling 4 Take a new drum cartridge out of its package and pull hard on each the 4 seals to remove them Pull the seals completely out NOTE Keep the aluminum package of the drum cartridge in case you n...

Page 122: ...lling the drum cartridge with the protective sheet deteriorates print quality Remove the protective sheet with the drum cartridge in a horizontal position 7 Hold the drum cartridge by the handle align...

Page 123: ...re the average number of pages indicated above is actually printed Handling Precautions Avoid removing the transfer roller cartridge before it is time to replace it Replace the transfer roller as soon...

Page 124: ...ill inside the printer and cause damage Do not remove the transfer roller from the printer before it is time to replace it as toner may spill inside the printer and cause damage Replacing the Transfer...

Page 125: ...d gently lift the cartridge out of the printer NOTE Lift the roller carefully to prevent waste toner from spilling out 3 Unpack a new transfer roller cartridge and insert the stubs on both ends of the...

Page 126: ...turn the printer off for at least 30 minutes before replacing the fuser unit CAUTION To prevent burns never touch the area marked CAUTION HOT fuser area To avoid injury or burns do not use excessive f...

Page 127: ...GCC Elite Color 16 Series User s Guide 5 17 Fuser Unit 1 Push up button A and fully open the front cover 2 Open the paper outlet cover...

Page 128: ...18 GCC Elite Color 16 Series User s Guide Fuser Unit 3 Close the front cover 4 Press button B and open the upper part of the front cover 5 Move the slide switches at both ends of the fuser unit forwar...

Page 129: ...e levers at both ends of the fuser unit 7 Grip the levers and gently lift the fuser unit out of the printer 8 Unpack a new fuser unit lift up the levers at both ends grip the fuser unit by the levers...

Page 130: ...lor 16 Series User s Guide Fuser Unit 9 Completely push down the levers at both ends of the fuser unit 10 Move the slide switches at both ends of the fuser unit all the way to the back 11 Close the pa...

Page 131: ...ibes the procedure for replacing the paper feed roller Replacing the Paper Feed Roller Follow the procedure below to replace the paper feed roller CAUTION To prevent electric shock always turn off the...

Page 132: ...s Guide Paper Feed Roller 1 Pull the paper tray out of the printer until it stops 2 Hold the tray with both hands lift the front slightly and remove it from the printer 3 Push the tabs of the paper f...

Page 133: ...t the clip at the end of the paper feed roller and remove the paper feed roller 5 Align the new paper feed roller axis with the shaft in the paper tray as illustrated and slide the shaft through the r...

Page 134: ...ries User s Guide Paper Feed Roller 6 Close the paper feed roller cover 7 Hold the paper tray with both hands align it with the opening in the printer and gently insert it 8 Push the paper tray comple...

Page 135: ...GCC Elite Color 16 Series User s Guide 5 25 Paper Feed Roller NOTE Do not use excessive force on the paper tray...

Page 136: ...Chapter 6 Options In this Chapter About this Chapter on page 6 2 Options Overview on page 6 2 High Capacity Feeder on page 6 2...

Page 137: ...act your GCC dealer High Capacity Feeder This option allows you to attach an additional 2 trays to the printer Each tray of the module holds up to 500 sheets of paper When installed the trays become t...

Page 138: ...Capacity Feeder until it stops 2 Hold the tray with both hands lift up the front slightly and remove it from the High Capacity Feeder CAUTION To prevent electric shock turn off the printer before con...

Page 139: ...from the cardboard spacer in the tray and remove the spacer NOTE Keep the spacer in case you need to transport the printer over long distances in the future 4 Remove the lower tray from the High Capac...

Page 140: ...ON Failure to lock down the brakes can cause the printer to move unexpectedly result ing in injury CAUTION Because the printer weighs 76 lb 34 5 kg fully assembled make sure that at least two people c...

Page 141: ...ot to pinch your fingers when lowering the printer onto the High Capacity Feeder 7 Pull the printer s paper tray out until it stops 8 Hold the tray with both hands lift the front slightly and remove i...

Page 142: ...0 Insert the four screws provided into the four holes inside the printer and tighten them with a coin to secure the printer to the High Capacity Feeder NOTE Make sure the screws are firmly tightened 1...

Page 143: ...ver in the same manner 12 Insert the High Capacity Feeder s lower paper tray in to the High Capacity Feeder 13 Push the paper tray until it stops NOTE Do not use excessive force on the paper tray 14 R...

Page 144: ...tray out until it stops 2 Hold the tray with both hands lift the front slightly and remove it from the printer CAUTION To prevent electric shock turn off the printer before disconnecting optional acc...

Page 145: ...User s Guide High Capacity Feeder 3 Remove the tray cover from the printer 4 Using a coin remove the 4 screws inside the printer 5 Hold the paper tray with both hands align it with the opening in the...

Page 146: ...gh Capacity Feeder 6 Push the paper tray completely back into the printer NOTE Do not use excessive force on the paper tray 7 Replace the printer s tray cover 8 Gently lift the printer off the High Ca...

Page 147: ...ed make sure that at least two people carry it To lift the printer face the front and back of the printer and grip the recessed areas at the bot tom left and right with both hands Never try to lift th...

Page 148: ...2 Control Panel Features on page 7 2 Navigating the Control Panel Menus on page 7 5 Menu Structure on page 7 7 Paper Menu on page 7 9 Interface Menu on page 7 11 PS Menu on page 7 14 PCL Menu on page...

Page 149: ...isplay indicators and pushbuttons that allow you to view and change the printer settings The figure below shows the control panel features Figure 7 1 Control Panel LCD Display The LCD display shows st...

Page 150: ...WHEN ON WHEN BLINKING Green Printer is NOT READY Printer is READY N A Green Printer is IDLE Printer is ACTIVE processing a job Printer is WAITING a partial job has been printed and the printer is wai...

Page 151: ...to enter the menu system RETURN Push this button to move up one level in the menu structure to the menu shown on the first line of the display NEXT Push this button to move to the next menu submenu or...

Page 152: ...which you can change by pressing the NEXT or PREVIOUS button If you press the NEXT button repeatedly the second line of the display cycles through the main menus in the following order Paper Menu Int...

Page 153: ...MENU button on the control panel 2 Press the NEXT button until the text Paper Menu is shown on the second line of the display 3 Press the SELECT button to enter the paper menu 4 Press the NEXT button...

Page 154: ...Mode Delay Out Close Network 1 Setup Interpreter Format Network Channel Network Address IP Address Subnet Mask Default Router LPD Banner DHCP Netware Frame Delay Out Close USB Setup Interpreter Format...

Page 155: ...main menus listed above the printer also provides a status menu that allows you to view the current printer settings Push the STATUS button to enter the Status Menu Status Tray 1 Media Size Media Type...

Page 156: ...Tray Linking Blank Pages Tray 1 First Gloss Level and Auto Resize 5 Use the NEXT or PREVIOUS buttons to scroll through the available settings then press the SELECT button to save the setting Submenus...

Page 157: ...s you to turn the tray linking function on or off Blank Pages Print Do Not Print This submenu allows you to choose to either print or not print blank pages of a document Tray 1 First On Off This subme...

Page 158: ...n to save the setting Submenus Available Settings Bold is Default Description Port Parallel On Off Network Card 1 On Off USB On Off This submenu allows you to enable or disable each individual interfa...

Page 159: ...t mode for the Ethernet port Network Channel sets the individual network protocols on or off Network Address displays the factory set network address informational only cannot be changed IPAddress all...

Page 160: ...erface Interpreter determines whether the USB port will accept only PCL jobs only PostScript jobs or both Auto Switch Format sets the default data format mode for the USB port Delay Out Close determin...

Page 161: ...he submenus Print PS Errors and Manual Feed TO 5 Press the SELECT button to enter a submenu 6 Use the NEXT or PREVIOUS buttons to scroll through the available settings then press the SELECT button to...

Page 162: ...itch Symbol Set Macro Filter Lines Per Page CR Mode LF Mode FF Mode Print Area Parameter Values 5 Press the SELECT button to enter a submenu 6 Use the NEXT or PREVIOUS buttons to scroll through the av...

Page 163: ...s submenu allows you to turn the macro filter on or off Lines Per Page 5 128 60 This submenu allows you to change the number of lines per page CR Mode CR CR CR CR LF This submenu allows you top define...

Page 164: ...onal tray Tray 4 0005 optional tray Auto Select 0007 Paper Size US Executive 0001 US Letter 0002 US Legal 0003 US Statement 0004 US Legal 13 0005 A6 0024 A5 0025 A4 0026 JIS B5 0045 Monarch Envelope 0...

Page 165: ...n U S This submenu allows you to reset the printer to U S or Non U S factory defaults Display Language English Francais French Deutsch German Italiano Italian Espanol Spanish This submenu allows you t...

Page 166: ...you to specify whether the printer should stop or continue when out of toner Intellifilter On Off This submenu allows to turn the Intellifilter feature on or off Note Please consult GCC Technical Sup...

Page 167: ...ve through the submenus Resolution Toner Saver and Print Density 5 Press the SELECT button to enter a submenu 6 Use the NEXT or PREVIOUS buttons to scroll through the available settings then press the...

Page 168: ...reening the default which may reproduce finer detail in photographic images If you experience print quality problems in photographic images select the normal screening This menu allows you to set the...

Page 169: ...ubmenu allows you to align all four color planes black yellow magenta cyan to obtain the best color print quality Alignment Page with this setting you can print the alignment page for the proper image...

Page 170: ...e through the available functions Reset Printer Print Demo Print Summary and Print Fonts 5 Use the procedures in the following table to execute the functions Functions Procedure for Executing Function...

Page 171: ...Chapter 8 Installing Additional Memory In this Chapter About this Chapter on page 8 2 Installing DRAM Memory DIMMS on page 8 2...

Page 172: ...s Chapter This chapter describes the procedures for installation of additional memory The printer uses 168 pin PC133 DRAM memory DIMMs Installing DRAM Memory DIMMS 1 Ensure that the printer power swit...

Page 173: ...ockwise until loose and gently pull controller assembly towards you to remove from printer 4 Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM DIMM slot as sho...

Page 174: ...stalling DRAM Memory DIMMS 5 Reinstall the controller assembly Once firmly in place push and hand tighten the thumb screws in a clockwise direction 6 Connect the power cord to the wall outlet 7 Turn t...

Page 175: ...GCC Elite Color 16 Series User s Guide 8 5 Installing DRAM Memory DIMMS NOTE To remove the DRAM DIMM pull the white braces away from the ends of the DIMM until the DIMM snaps out of the slot...

Page 176: ...Appendix A General Information In this Chapter About this Appendix on page A 2 Sources of Support on page A 2 GCC Worldwide Offices on page A 3 GCC Part Numbers on page A 4...

Page 177: ...provides access to technical reports new product announcements a trade show schedule and other general information about GCC You can access the GCC web site via any one of the many world wide web bro...

Page 178: ...GCC Worldwide Offices GCC Worldwide United States GCC Technologies Inc 209 Burlington Rd Bedford MA 01730 Telephone 781 275 5800 Fax 781 275 1115 Australia GCC Australia 9 Burramine Rd Glen Waverly 3...

Page 179: ...00 Sheet HCF AC17110 Elite Color 16 Letter A4 Replacement Tray GCC Part Number Description AC17100 Elite Color 16 Cyan Toner Cartridge AC17102 Elite Color 16 Magenta Toner Cartridge AC17104 Elite Colo...

Page 180: ...Appendix B Safety Notes and Regulatory Compliance In this Chapter About this Appendix on page B 2 Safety Notes on page B 2 Regulatory Compliance on page B 2...

Page 181: ...printer and contact your point of purchase The fuser becomes very hot in normal operation If a paper jam has occurred turn the power off and wait at least 10 minutes before removing the drum cartridge...

Page 182: ...er cord must be 10 feet 3 meters or less This equipment generates uses and can radiate radio frequency energy If the equipment is not installed and used in accordance with the instructions it may caus...

Page 183: ...Appendix C Printing Font Summaries In this Chapter About this Appendix on page C 2 Printing a Font Summary on page C 2 PostScript Font Summary on page C 3 PCL Font Summary on page C 7...

Page 184: ...e steps 1 From the Ready status press MENU the control panel display will read Menu Paper Menu 2 Press PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the display will read Func...

Page 185: ...GCC Elite Color 16 Series User s Guide C 3 PostScript Font Summary PostScript Font Summary...

Page 186: ...C 4 GCC Elite Color 16 Series User s Guide PostScript Font Summary cont d PostScript Font Summary cont d...

Page 187: ...GCC Elite Color 16 Series User s Guide C 5 PostScript Font Summary cont d PostScript Font Summary cont d...

Page 188: ...C 6 GCC Elite Color 16 Series User s Guide PostScript Font Summary cont d PostScript Font Summary cont d...

Page 189: ...GCC Elite Color 16 Series User s Guide C 7 PostScript Font Summary cont d PCL Font Summary...

Page 190: ...C 8 GCC Elite Color 16 Series User s Guide PCL Font Summary cont d PCL Font Summary cont d...

Page 191: ...Appendix D Notes on Matching Printed Colors with Display Colors In this Chapter About this Appendix on page D 2 Printed Colors vs Display Colors on page D 2 Options for Color Matching on page D 2...

Page 192: ...lor Matching We suggest the following options for achieving as close of a match as possible Option 1 Select a color that is closest to the result you want in both medias Some ranges of color tend to b...

Page 193: ...ile menu select Save As and create a second copy of the file with a new name i e presentation for printing ppt Print out the standard color selector from the Elite 16DN instal lation software and docu...

Page 194: ...Appendix E Warranties and Licenses In this Chapter About this Appendix on page E 2 Software License Agreement on page E 2 Limited Hardware Software Warranty on page E 3...

Page 195: ...ly set forth above 2 Alter modify or adapt the Software or the Documentation including translating decompiling disassembling creating derivative works or merging the Software with other software 3 Use...

Page 196: ...e Software shall be limited to the replacement of any defective medium or refund of the purchase price of your Product as set forth above 2 2 The Software contains components produced by Apple Compute...

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