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PELIKAN ARTLINE PTY LTD (ABN 51 084 958 556)

WARRANTY AGAINST DEFECTS

This product comes with Pelikan Artline Pty Ltd’s (PA) warranty against defects, the details 
and conditions of which are set out below. 
Subject to the terms and conditions set out in this warranty, Pelikan Artline will (at PA’s 
option) repair or replace this product with a new or refurbished product if it contains 
defects which are a result of faulty manufacturer workmanship or materials.

PERIOD OF WARRANTY

You may claim on this warranty if you notify PA within one year of the defect in the manner 
set out below and if you comply with the other conditions of this warranty.

WHO CAN CLAIM UNDER THIS WARRANTY?

This warranty applies to and can be exercised by the original purchaser of the product 
only.  This warranty is not transferrable to any other person or party under any 
circumstances.

WHAT THIS WARRANTY DOES NOT COVER

If we reasonably consider that any of the following situations are present, this warranty 
does not apply.  The situations to which this warranty does not apply are:

• 

any cosmetic damage;

• 

any product where the product’s serial number is no longer present or visible; 

• 

loss or damage caused by factors beyond PA’s control including, but not limited to, 
damage or failure due to power fluctuations, overload, excessive heat or humidity;

• 

any product which has not been installed and/or maintained according to any care or 
operating instructions provided with the product;

• 

any alterations or repairs to the product not authorised in writing or performed by PA; 
or

• 

damage or defects caused to the product due to unusual, abnormal, non-
recommended or negligent use of the product

PROCEDURE FOR MAKING A CLAIM

Any claim made under this warranty must be made by sending the faulty product to PA at 
the address noted below, together with the following information in writing:

• 

Your name or company name (if applicable);

• 

Your address;

• 

Your telephone number;

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