Gateway M465, Reference Manual

Page: 105 / 154

Troubleshooting
99
Memory
Tips & Tricks
For more information
about installing
memory, see “Adding
or replacing memory
modules” on page 75 .
Help and
Support
For more information
about troubleshooting
memory errors, click
Start , then click Help
and Support . Type the
keyword memory
error in the Search
box, then click the
arrow.
You see a “Memory error” message
■
Make sure that the memory module is
inserted correctly in the memory bay slot.
■
Use a third-party diagnostic program to
help determine if a memory module is
failing.
You see a “Not enough memory” error
message
■
Close all programs, then restart your
notebook.
Memory card reader
Drive letter for the memory card slot does
not appear in the My Computer window
■
Reboot your notebook.
Modem (cable or DSL)
Tips & Tricks
For the location of
your network jack, see
“Right” on page 8 .
The modem does not connect
■
Make sure that the modem cable is
plugged into the Ethernet network jack
and not the modem jack.
■
See the documentation that came with
your modem for additional
troubleshooting information.
Modem (dial-up)
Tips & Tricks
For the location of
your modem jack, see
“Right” on page 8 .
Your modem does not dial or does not
connect
■
Make sure that the modem cable is
plugged into the modem jack and not the
Ethernet network jack.
■
Make sure that your notebook is
connected to the telephone line and the
telephone line has a dial tone.