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Chapter 5: Troubleshooting
www.gateway.com
To reinstall the display driver:
1
Open the System Properties dialog box (through the Control Panel’s
Performance and Maintenance category) and tap the
Hardware
tab.
2
Tap
Device Manager
, then double-tap
Monitors
.
3
Tap
Default Monitor
.
4
Choose
Update Driver
from the pull-down menu and follow the Wizard.
You may need to attach the DVD/CD-RW drive.
Pen
The tablet does not respond to the pen.
■
You are not using the correct pen. Use only Penabled digitizer pens by
Wacom such as your tablet’s pen. The Gateway Tablet PC does not respond
to some other tablet pens or plastic pens.
The pen tip does not line up with the pointer when I tap on the screen.
■
The pen and display need recalibrating in both Landscape and Portrait
mode. Recalibrate through the
Pen Settings
tab of the Tablet and Pen Settings
dialog box.
Interface/Ports
The buttons on the Gateway Tablet’s front do not do what I expected.
■
Button functions have been changed. Reset button functions in the
Buttons tab of the Tablet and Pen Settings dialog box.
The tablet does not recognize the PC Card I inserted.
■
The card is incorrectly inserted. Eject the card and re-insert it with the label
side up.
The tablet does not recognize a USB or 1394 peripheral device.
■
The peripheral is not connected to the Gateway Tablet PC correctly. Check
the connection cable, and be sure it is inserted in the correct port on the
tablet and the peripheral device.
