Gateway GT5694, Reference Manual

Page: 104 / 126

CHAPTER 6: Troubleshooting
98
9
Click Yes , then click Next . The Factory image recovery
window opens, which shows you the progress of the
system recovery.
When recovery is finished, the Recovery is complete
window opens.
10
Click Finish , then click Restart . Your computer restarts
in its original factory condition. You still need to reinstall
any software that was not pre-installed on your
computer.
If you selected Recovery with automatic data backup
in Step 8 , you can find your backed up files in c:\backup.
Recovering your system using the
Windows DVD
If you install a new hard drive or completely re-format your
original hard drive, you must recover your system using the
Windows Vista operating system DVD. You also need to recover
your computer’s pre-installed software and device drivers.
To completely re-install Windows:
1
If you can still run Windows, back up your personal files,
and create a set of software and driver recovery discs (if
you have not already done so). For instructions, see
“To
create discs for recovering pre-installed software
and drivers:” on page 89
.
2
Insert the Windows DVD into one of your computer’s
DVD-capable drives, then turn on or restart your
computer.
3
When the prompt “Press any key to boot from CD or DVD”
appears, press any key on your keyboard. A list of valid
boot devices appears.
4
Press the arrow keys to select the drive containing the
Windows DVD, then press
E
NTER
and follow the on-screen
instructions.
5
After Windows is completely re-installed, use the
software and driver recovery discs you created to
recover your computer’s pre-installed software and
device drivers. For instructions, see
“Recovering
pre-installed software and drivers using recovery discs”
on page 92
.
8513027.book Page 98 Friday, April 25, 2008 5:27 PM