
CHAPTER 4: Troubleshooting
xxx
Previous boot
incomplete - Default
configuration used
■
Run “Load Default Settings” using the BIOS Setup Utility, then reboot the
notebook.
■
Test or replace the RTC battery.
■
Test or replace the system board.
Memory size found by
POST differed from
CMOS
■
Run “Load Default Settings” using the BIOS Setup Utility.
■
Test or replace the DIMM.
■
Test or replace the system board.
Diskette drive A error
■
Make sure that the drive is defined with the proper diskette type in the BIOS
Setup Utility.
■
“External Diskette Drive Check” on page xxiv
.
Incorrect Drive A type -
run SETUP
■
Make sure that the drive is defined with the proper diskette type in the BIOS
Setup Utility.
System cache error -
Cache disabled
■
Test or replace the system board.
CPU ID:
■
Test or replace the system board.
DMA Test Failed
■
Test or replace the DIMM.
■
Test or replace the system board.
Software NMI Failed
■
Test or replace the DIMM.
■
Test or replace the system board.
Fail-Safe Timer NMI
Failed
■
Test or replace the DIMM.
■
Test or replace the system board.
Device Address
Conflict
■
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the
notebook.
■
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure
system time, then reboot the system.
■
Test or replace the system board.
Allocation Error for
device
■
Run “Load Default Settings” using the BIOS Setup Utility.
■
Test or replace the RTC battery.
■
Test or replace the system board.
Failing Bits: nnnn
■
Test or replace the DIMM.
■
Test or replace the BIOS ROM.
■
Test or replace the system board.
Fixed Disk n
None
Invalid System
Configuration Data
■
Test or replace the BIOS ROM.
■
Test or replace the system board.
I/O device IRQ conflict
■
Run “Load Default Settings” using the BIOS Setup Utility.
■
Test or replace the RTC battery.
■
Test or replace the system board.
Operating system not
found
■
Enter Setup and see if fixed disk and drive A are properly identified.
■
Test or replace the diskette drive.
■
Test or replace the hard disk drive.
■
Test or replace the system board.
Error Messages
FRU/Action Sequence
Summary of Contents for EC54
Page 1: ... Gateway EC54 EC58 SERVICEGUIDE ...
Page 15: ...www gateway com 13 System Block Diagram ...
Page 38: ...CHAPTER 1 System Specifications 36 ...
Page 42: ...Contents iv ...
Page 60: ...CHAPTER 3 Replacing Notebook Components xxii ...
Page 83: ...www gateway com xlv Exploded Diagram ...
Page 84: ...CHAPTER 6 FRU Field Replaceable Unit List xlvi ...
Page 85: ...www gateway com xlvii ...
Page 86: ...CHAPTER 6 FRU Field Replaceable Unit List xlvii ...
Page 87: ...www gateway com xlix ...
Page 101: ...CHAPTER5 lxiii Connector Locations Top View Bottom View ...
Page 104: ...CHAPTER 5 Connector Locations lxvi ...
Page 105: ...APPENDIXA lxvii Model Definition and Configuration ...
Page 107: ...APPENDIXC lxix Online Support Information ...
Page 110: ...Index lxxii ...
Page 115: ......
Page 116: ...MAN GATEWAY SVC GDE R1 09 ...
Page 117: ...CHAPTER2 lxxix System Utilities BIOS Setup Utility BIOS Flash Utility ...
Page 130: ...CHAPTER 2 System Utilities xcii ...