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www.gateway.com
First steps
First steps
If you have problems with your computer, try these things first:
■
Make sure that the power cord is connected to your computer and an AC outlet
and that the AC outlet is supplying power.
■
If you use a power strip or surge protector, make sure that it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make sure that
all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message. The
message may help Gateway Customer Care in diagnosing and fixing the problem.
■
If you added or removed peripheral devices, review the installation procedures you
performed and make sure that you followed each instruction.
■
If an error occurs in a program, see the program’s printed documentation or the
online help.
8510808.book Page 63 Thursday, June 30, 2005 7:43 AM
