Gateway DX4300, User Manual

Page: 56 / 82

CHAPTER 4: Troubleshooting
46
Memory
You see a “Memory error” message
•
Run the Memory Diagnostic Tool. Click (Start),
type Memory Diagnostic Tool, then press E
NTER
.
Click Restart now and check for problems. Your
computer restarts and runs the memory
diagnostics.
You see a “Not enough memory” error message
•
Close all programs, then restart your computer.
•
If you continue to receive this error message,
consider adding more memory to your computer.
Audio
You are not getting sound from the speakers
•
Make sure that the volume controls are turned
up and not muted.
•
If you are using external speakers:
•
Make sure that the speakers are turned on,
and check the speaker connections. See your
speakers’ user guide for more
troubleshooting tips.
•
Make sure that your computer’s universal
audio jacks are configured correctly.
•
If you are trying to play an audio disc, see
“Optical discs” on page 40 .
Help
For more information about troubleshooting memory errors,
click Start, then click Help and Support. Type memory error in the
Search Help box, then press E
NTER
.
Help
For more information about sound troubleshooting, click
Start, then click Help and Support. Type sound troubleshooter in the
Search Help box, then press E
NTER
.