Gateway DMP-110, User Manual

Page: 36 / 48

32
Chapter 4: Troubleshooting
www.gateway.com
Solutions
I cannot turn on my player
■ Make sure that the battery is installed correctly. For more information, see
“Installing batteries” on page 11 .
■ Make sure that the installed battery has a charge. Try installing a fresh
battery.
■ Make sure that you press down on the joystick until the Gateway logo
appears.
I cannot turn off my player
■
Make sure that you press down on the joystick until the Continue Holding
To Power Off message disappears.
I cannot read the display
■ The backlight may be turned off. Open the menu, select
Settings
, then
select
Backlight
. Make sure the setting is set to
On
. For more information,
see “Using the on-screen menu” on page 21 .
When I connect my player to my computer, I do not see my player in
the My Computer or Windows Explorer window
■ If you are using Windows XP, Windows Me, or Windows 2000, your
computer should automatically detect your player when you plug it in.
■
Disconnect and reconnect your player.
■
Connect your player to a different USB port on your computer.
■
Plug another USP device into the USB port on your computer to make
sure that the port is working.
■
Restart your computer.
■ If you are using Window 98SE, you need to install the driver for the player.
For more information, see
“Installing the driver (Windows 98SE only)” on
page 27 .