Gateway C-120, Reference Manual

Page: 112 / 156

CHAPTER 9: Troubleshooting
104
The pen tip does not line up with the pointer when you tap
the screen
•
The digital pen and display need recalibrating in both
Landscape and Portrait mode. For instructions on
recalibrating your digital pen, see “Using Tablet PC
Extensions” in the online User Guide.
Diskette drive (external)
The diskette drive is not recognized
•
Shut down and restart your convertible notebook.
You see an “Access Denied” or “Write protect” error
message
•
Move the write-protection tab in the upper-right corner
of the diskette down (unprotected).
•
The diskette may be full. Delete unnecessary files on the
diskette and try again.
•
Not all diskettes are IBM-compatible. Make sure that the
diskette you are using is IBM-compatible.
•
Try a different diskette. Occasionally diskettes are flawed
and cannot be read by the diskette drive.
You see a “Disk is full” error message
•
Delete unnecessary files on the diskette.
•
Try a different diskette. Occasionally diskettes are flawed
and cannot be read by the diskette drive.
•
Run Error checking on the diskette. If errors are detected
and corrected, try using the diskette again. For
instructions on running Error checking, see “Checking
the hard drive for errors” in your online User Guide.
You see a “Non-system disk,” “NTLDR is missing,” or “Disk
error” error message
•
Eject the diskette from the diskette drive, then press
E
NTER
.
•
Make sure that the diskette you are using is
IBM-compatible.
The diskette drive status indicator is lit continuously
•
Remove the diskette from the drive. If the indicator stays
on, try restarting your convertible notebook.