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41

Opening the server case

www.gateway.com

Opening the server case

Removing the top rear panel

Remove the top rear panel to access these components:

■

Hot-swap PCI cards

■

Fans and fan cage

■

Inside panel

Warning

For correct cooling and air flow, always operate the server 
with all panels in place, except while replacing hot-swap 
components. Operating the server without the panel in 
place will cause the server to overheat.

Important

If you are accessing only the internal hot-swap 
components, you do not need to disconnect power before 
removing the top rear panel.

Warning

For correct cooling, always install all panels before running 
the server for an extended time. Operating the server for 
longer than five minutes without the panels in place can 
overheat and damage the server.

Summary of Contents for 995

Page 1: ...Gateway 995 Server user sguide Contents Index Search ...

Page 2: ......

Page 3: ...e power on self test 14 Turning off your server 15 Setting up the operating system 16 Configuring the on board SCSI controller 16 3 Maintaining Your Server 17 Caring for your server 18 Cleaning your server 18 Preparing for system recovery 20 Recording the BIOS configuration 20 System administration 21 Gateway Server Manager 21 Server security 21 Identifying your server 23 Updating the baseboard ma...

Page 4: ...58 Replacing a fan 58 Replacing the fan cage 59 Replacing the fan cage board 61 Installing drives 64 Replacing a hot swap hard drive 64 Replacing the hot swap hard drive cage 68 Installing a tape drive 70 Replacing the media drive bracket 74 Replacing the CD drive 75 Replacing the diskette drive 77 Installing expansion cards 79 Installing an expansion card 79 Replacing a hot swap expansion card 82...

Page 5: ...24 Troubleshooting 126 First steps 126 Battery replacement 127 Codes 127 BIOS 138 CD drive 138 Diskette drive 139 Expansion cards 139 Hard drive 140 Keyboard 141 Memory 141 Monitor 142 Power 142 Processor 143 A Server Specifications 145 System specifications 146 System board specifications 147 Environmental specifications 148 Additional specifications 149 B BIOS Settings 151 C Safety Regulatory an...

Page 6: ...iv ...

Page 7: ...1 1 Checking Out Your Gateway 995 Series Server Read this chapter to learn Where drives ports jacks and controls are located Where system board components are located What help resources are available ...

Page 8: ...controls Hot swap hard drives Serial RJ 45 USB port Tape drive bay Front panel controls Diskette drive CD drive Power button Non maskable interrupt button Sleep button Server ID indicator Reset button Power indicator Hard drive activity indicator LAN 2 indicator LAN 1 indicator System fault indicator Server ID button ...

Page 9: ...s and buttons Serial RJ 45 jack USB port Front panel controls Power supply bays Tape drive bay CD drive optional Diskette drive optional Hot swap hard drives Power button Non maskable interrupt button Sleep button Server ID button Reset button Serial RJ 45 jack USB port ...

Page 10: ...ing Out Your Gateway 995 Series Server www gateway com Front panel controls indicators Power indicator Hard drive activity indicator LAN 2 1 Gb indicator LAN 1 10 100 indicator System fault indicator Server ID indicator ...

Page 11: ...AC power connections I O connectors Hot swap 64 bit PCI expansion 32 bit and 64 bit PCI expansion Parallel port LAN 1 10 100 Mb jack PS 2 keyboard port LAN 2 10 100 1000 MB jack USB ports PS 2 mouse port Serial port VGA port Server ID indicator ...

Page 12: ...1 Checking Out Your Gateway 995 Series Server www gateway com Interior Processor sockets Fans Memory board Hot swap 64 bit PCI expansion 32 bit and 64 bit PCI expansion Power supply cage Hot swap hard drive cage ...

Page 13: ... bit PCI expansion 32 bit PCI expansion 64 bit PCI expansion I O connectors CMOS battery System board power control System board secondary power Diskette drive IDE SCSI channel A Front panel Serial B port Fan signal SCSI channel B System board primary power ...

Page 14: ... Microsoft Windows operating system For more information see Using Your Server Companion CD Gateway Web site Gateway provides a variety of information on its Web site to help you use your server Visit the Gateway Web site at support gateway com for Technical documentation and product guides Technical tips and support Updated hardware drivers Order status Frequently asked questions FAQs Telephone s...

Page 15: ...2 9 Setting Up Your Server Read this chapter to learn how to Use your server safely Install your server into a cabinet Start and turn off your server Set up your operating system ...

Page 16: ...server is safest at temperatures that are comfortable for you Keep your server and magnetic media away from equipment that generates magnetic fields such as unshielded stereo speakers Strong magnetic fields can erase data on both diskettes and hard drives Even a telephone placed too close to the server may cause interference Warning Your server comes with 3 wire AC power cords fitted with the corr...

Page 17: ...it with a device that causes electromagnetic interference such as a television or a motor Some uninterruptible power supplies include simple line conditioning capabilities Uninterruptible power supplies Use an uninterruptible power supply UPS to protect your server from data loss during a total power failure A UPS uses a battery to keep your server running temporarily during a power failure and le...

Page 18: ...our server into a server cabinet follow the instructions included in the rail kit box Warning To avoid injury when mounting the server into a cabinet use only a mechanical lifting aid or another person to help lift the server Do not try to move or lift the server by the handles on the power supplies ...

Page 19: ...ect ports and jacks on the back of the server To start the server 1 Connect all peripheral devices to the server such as a monitor keyboard and mouse 2 Press the power button Warning When you connect peripheral devices to the server make sure that your server and devices are turned off and the power cords are unplugged When the power indicator is It means Green steady on The server is turned on Gr...

Page 20: ...for configuration settings See your operating system s documentation for instructions on configuring advanced settings for your specific network Understanding the power on self test When you turn on your server the power on self test POST routine checks the server memory and components If POST finds any problems the server displays error messages and emits audible beep codes Write down any error m...

Page 21: ...e power button 2 If your server did not turn off automatically press the power button OR Press the reset button to reset the server To Press Abort the memory test during POST SPACEBAR Resume after a POST error is displayed F1 Enter the BIOS Setup utility during POST F2 Open the boot menu F10 Boot from a network using Preboot Execution Environment PXE F12 Remove the splash screen in order to view d...

Page 22: ...ting system because it was not already installed by Gateway see the appropriate installation guide for instructions For help in configuring your operating system see Telephone support on page 120 Configuring the on board SCSI controller Your server has an onboard SCSI controller with two channels A and B The controller includes a configuration utility that lets you configure SCSI controller and de...

Page 23: ...3 17 Maintaining Your Server Read this chapter to learn how to Care for your server Record the BIOS configuration Manage your server and network ...

Page 24: ...xtremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can cause the server to overheat Cleaning your server Keep your server clean and the vents free from dust Cleaning tips Always turn off your server and other peripheral devices before cleaning any components Use a damp lint free cloth to clea...

Page 25: ...eaning the screen If your computer screen is a flat panel display use only a damp soft cloth to clean it Never spray water directly onto the screen OR If your computer screen is not a flat panel display use a soft cloth dampened with glass cleaner to clean the screen Never spray cleaner directly onto the screen Cleaning the tape drive If you use a tape drive to back up your files regular maintenan...

Page 26: ... diskette to back up critical operating system files See your operating system s documentation or online help for instructions on creating and using an emergency repair diskette Recording the BIOS configuration To help keep track of your custom changes to BIOS settings and to prepare for system recovery you should record your BIOS configuration after you have your server set up and working To reco...

Page 27: ...ntation in the program s online help Server security Using BIOS security passwords To prevent unauthorized use of the server you can set server startup passwords Set up an administrator password to prevent unauthorized access to the BIOS Setup utility For information about resetting BIOS passwords see Resetting BIOS passwords on page 118 To set the BIOS security passwords 1 Restart your server the...

Page 28: ...artup The BIOS Setup utility opens 2 Select the Security menu then select the password to remove 3 Enter the current password then press ENTER 4 For the new password leave the password field blank then press ENTER The password is removed Tips Tricks Passwords can also be cleared using jumpers on the system board For instructions see Resetting BIOS passwords on page 118 ...

Page 29: ...lue LEDs that you can turn on to help you locate the correct server For the Server ID indicators to turn on the server does not need to be turned on but it does need to be plugged in Your server has one indicator on the front and one indicator on the back To turn on the server indicator 1 Press the server ID button The two blue server ID indicators turn on one on the front one on the back 2 To tur...

Page 30: ...ent log and sensor data records Interfacing with the emergency management port serial RJ 45 on the back panel and LAN 1 jack to send alerts and interact with remote management systems Providing the main front panel controls such as power and reset You should update the BMC firmware only when Gateway Technical Support has instructed you to update it To update the BMC firmware 1 Download the BMC upd...

Page 31: ...laceable Unit FRU information 1 Boot your server from the Server Companion CD then select System Setup Utility from the menu The System Setup Utility starts 2 In the SSU Main window click FRU Manager The SSU automatically loads the current list of events from non volatile memory 3 Click the category for Chassis Board or Product The category expands to show a list of components for that category 4 ...

Page 32: ...DR 1 Boot your server from the Server Companion CD then select System Setup Utility from the menu The System Setup Utility starts 2 In the SSU Main window click SDR Manager 3 Click a category in the left pane The category expands to show a list of SDRs for that category 4 Click an SDR Information for that SDR is displayed Setting up remote access You can set up the server so you can perform system...

Page 33: ...ons such as power down reset or front panel NMI non maskable interrupt Disabled Remote systems are not allowed to initiate LAN connections 6 In the IP Setup box click one DHCP The IP address for the server is automatically assigned by the DHCP dynamic host control protocol server on the network The Host Gateway and Subnet Mask boxes in the dialog box are ignored Static Assign the IP address for th...

Page 34: ...ait before answering an incoming call A value greater than zero gives the BIOS time to answer before the BMC takes control A value of zero causes the BMC to answer immediately The maximum value 63 tells the BMC to ignore the call Modem Ring Time applies only to Preboot access mode and is ignored for other access modes 6 In the System Phone Number box type the number for the phone line connected to...

Page 35: ...Event Manager PEM 4 In the PEM window click Configure EMP 5 In the corresponding boxes enter the following command strings for the modem attached to the serial RJ 45 jack ESC Sequence The escape sequence This string is sent to the modem before sending command strings The maximum length for the string is five characters Longer strings are truncated Hangup String Hang up or drop the connection The E...

Page 36: ...rmware You will be notified if the string is truncated Following a save the actual string saved is displayed in the edit box 12 Click Options then click Configure Event Actions 13 In the Platform Event Paging Actions window move the events that you want to generate an alert to the Enabled column and move all other events to the Disabled column by clicking the following buttons Moves all events fro...

Page 37: ...for the server is automatically assigned by the DHCP dynamic host control protocol server on the network The Host Gateway and Subnet Mask boxes in the dialog box are ignored Static Assign the IP address for the server using the Host Gateway and Subnet Mask boxes in the dialog box 7 If you chose Static IP Setup in the previous step complete the IP addressing boxes Host IP Address The IP address of ...

Page 38: ...wing buttons Moves all events from the Enabled list to the Disabled list Moves the selected event from the Enabled list to the Disabled list Moves the selected event from the Disabled list to Enabled the list Moves all events from the Disabled list to the Enabled list 11 Click Save to save the changes 12 Click Close to return to the BMC LAN Configuration window 13 Click Save to save the changes 14...

Page 39: ...ompanion CD www gateway com Using your Server Companion CD Use the Server Companion CD to access file utilities drivers and documentation for your server and its components For instructions see Using Your Server Companion CD ...

Page 40: ...34 Chapter 3 Maintaining Your Server www gateway com ...

Page 41: ... server case Install drives Install expansion cards and memory modules Install processors and the processor board Replace the power supply Replace the SCSI backplane Replace the fan module Replace the front panel board Replace the air duct Replace the system board and CMOS battery ...

Page 42: ...hone must be directly connected to a telephone jack and cannot be connected to your server Preventing static electricity discharge The components inside your server are extremely sensitive to static electricity also known as electrostatic discharge ESD Warning ESD can permanently damage electrostatic discharge sensitive components in the server Prevent ESD damage by following ESD guidelines every ...

Page 43: ...r antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion cards or components over any surface Gathering the tools you...

Page 44: ... handles is usually performed as part of the procedure for installing the server into a cabinet For more information see the Gateway 995 Series Server Rack Installation Guide To install the handles 1 Line up the screw holes on each handle with the corresponding holes on the front of the server 2 Insert and tighten two screws for each handle The screws come in a small bag with the handles ...

Page 45: ...the front cover to access hot swap power supplies To install the front cover Line up the cover with the front of the server then press it into place To remove the front cover Grasp the cover and pull it away from the server You can pull it straight out or from either side ...

Page 46: ...ening the front cover door Open the front cover door to access these components Hot swap hard drives Tape drive CD drive Diskette drive To open the front cover door 1 Grasp the finger hold on the left side of the door then swing the door open to the right ...

Page 47: ... place except while replacing hot swap components Operating the server without the panel in place will cause the server to overheat Important If you are accessing only the internal hot swap components you do not need to disconnect power before removing the top rear panel Warning For correct cooling always install all panels before running the server for an extended time Operating the server for lo...

Page 48: ...e the top rear panel 1 Loosen the two screws that secure the panel to the server 2 Slide the panel toward the back of the server about one inch then lift the panel away from the server 3 To remove the inside panel see Removing the inside panel on page 45 Screws ...

Page 49: ...n page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the front cover if installed For instructions see Using the front cover on page 39 Warning For correct cooling always install all panels before running the server for an extended time Operating the server for longer than five minutes without the panels in place can ove...

Page 50: ...onents www gateway com 3 Remove the three screws that secure the panel to the server 4 Press down slightly on the panel while sliding it toward the front of the server about one inch then lift the panel away from the server Screws ...

Page 51: ...n page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the top rear panel For instructions see Removing the top rear panel on page 41 Warning For correct cooling always install all panels before running the server for an extended time Operating the server for longer than five minutes without the panels in place can overhea...

Page 52: ...46 Chapter 4 Installing Components www gateway com 3 Loosen the two screws that secure the inside panel to the server 4 Lift the panel away from the server Screws ...

Page 53: ...arge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the front cover if installed For instructions see Using the front cover on page 39 3 Identify the failed power supply On a failed power supply the power supply s LED is off Warning If only two power supplies are installed non redundant you must turn off all power...

Page 54: ... center power supply is installed and the server is operating in redundant power mode The bottom LED indicates the right power supply is connected to AC power and is functioning correctly If any of these LEDs are not on it may indicate a problem with the power cords or power distribution board contained in the power supply cage For instructions on replacing the power supply cage see Replacing the ...

Page 55: ...nents www gateway com 5 Loosen the screw at the bottom of the failed power supply Only two power supplies are shown here 6 Rotate the handle of the failed power supply outward until you can grab onto it securely with your hand Screws ...

Page 56: ...th the front of the server 9 Fold the power supply handle against the face of the power supply then tighten the screw The screw does not have to be tightened for the power supply to function correctly Warning Do not try to move or lift the server by the power supply handles Warning If you are not installing a replacement module you must install a power supply slot cover to maintain correct air flo...

Page 57: ...secures the redundant slot s cover to the server then remove the slot cover 3 Insert the new power supply into the vacant slot then press it all the way in until it clicks into place 4 If you have added a third power supply to the server for the first time you must run the FRU SDR utility for the server to use it as a redundant power supply For instructions on running the FRU SDR utility see Using...

Page 58: ... the top rear panel the top front panel and the inside panel For instructions see Removing the top rear panel on page 41 Removing the top front panel on page 43 and Removing the inside panel on page 45 4 Remove the fans and fan cage For instructions see Replacing a fan on page 58 and Replacing the fan cage on page 59 5 Remove all full length expansion cards For instructions see Replacing a hot swa...

Page 59: ... Remove the screw that secures the AC power plug module to the back of the server 9 Remove the plug module from the back of the server by lifting it up inch then pulling it toward the front of the server Let the module hang over the side of the server Screw ...

Page 60: ...stalling Components www gateway com 10 Remove the four screws that secure the electronics bay to the server 11 Slide the electronics bay toward the back of the server until the bay is completely removed Screws Screws ...

Page 61: ...ly components www gateway com 12 Remove the plug module s cable from the cable guides inside the server 13 Remove the four screws two on each side that secure the front support bracket to the server Cable guides Screws Screws ...

Page 62: ...Remove the support bracket by sliding it toward the front of the server 15 Loosen the captive screw that secures the power supply cage to the server Warning Make sure that all cables from the power supply cage are disconnected from server components Screw ...

Page 63: ... into the back of the server keeping the plug module in the slot 21 Thread the plug module s cable into the slot on the side of the electronics bay then slide the electronics bay all the way into the server 22 Reinsert the four screws that secure the electronics bay to the server 23 Reinstall the plug module onto the back of the server then reinstall the screw that secures the plug module to the s...

Page 64: ...s see Removing the top rear panel on page 41 2 Identify the failed fan The fan fault indicator points to the failed fan while the server is on A failed fan is also indicated by the system fault indicator on the server front panel Warning To maintain correct air flow and cooling never remove a fan without immediately installing a replacement Fan fault indicators ...

Page 65: ... server The fan fault indicator turns off 4 Reinstall the top rear panel Replacing the fan cage To replace the fan cage 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the top rear panel For instructions see Removing the top rear panel on page 41 ...

Page 66: ...60 Chapter 4 Installing Components www gateway com 3 Pull each fan out of the server 4 Loosen the two captive screws on each end of the fan cage Screws ...

Page 67: ...screws on each end of the fan cage 8 Reinstall the fan modules 9 Reinstall the top rear panel Replacing the fan cage board To replace the fan cage board 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the fan cage from the server For instructions ...

Page 68: ...62 Chapter 4 Installing Components www gateway com 3 Remove the two screws that secure the fan cage board housing to the fan cage 4 Lift the board housing away from the fan cage Screws ...

Page 69: ... 7 Press the new board onto the housing then reinstall the four screws that secure the board to the board housing 8 Reinstall the board housing onto the fan cage 9 Reinstall the four screws that secure the board housing to the fan cage 10 Reinstall the fan cage into the server then reinstall each of the six fans 11 Reinstall the top rear panel Screws ...

Page 70: ...onfiguring the drive setting drive jumpers and attaching cables You may need to configure the drives you install using the BIOS Setup utility Press F2 at startup to open the BIOS Setup utility Replacing a hot swap hard drive Use this procedure to add or replace hard drives in the hot swap bay Your server supports as many as five 1 inch high 3 5 inch SCA SCSI hard drives You can purchase additional...

Page 71: ...sells Especially in a hot swap or mission critical environment additional or replacement drives must conform to Gateway standards Caution Before you remove a failed drive use the appropriate software and utilities installed on the server to stop all activity on the failed drive Instructions for using the software are provided by the software manufacturer Failure to do so may destroy the data on th...

Page 72: ...mponents www gateway com 2 Identify the failed hard drive A failed drive s status indicator is yellow 3 Press the green release button on the hot swap tray lever then swing the lever open all the way Hard drive status indicators ...

Page 73: ... gateway com 4 Pull the tray straight out of the server 5 If you are replacing a hard drive remove the four screws that secure the old hard drive to the drive tray then remove the drive from the tray OR Screw Screw Screw Screw ...

Page 74: ...moved in Step 5 7 Make sure that the tray s release lever is open then slide the new drive into the empty hot swap bay 8 Close the drive s release lever Replacing the hot swap hard drive cage To replace the hot swap hard drive cage 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables ...

Page 75: ...ctions see Replacing a hot swap hard drive on page 64 4 Remove the top front panel For instructions see Removing the top front panel on page 43 5 Disconnect the SCSI ribbon cable and the three power cables from the back of the cage 6 Press the tab on each side of the drive cage with a small flat tool such as a scribe or a flat screwdriver ...

Page 76: ...rom then reinstall each panel that was removed Installing a tape drive To install a tape drive 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the front cover if installed For instructions see Using the front cover on page 39 Warning Although the ...

Page 77: ...71 Installing drives www gateway com 3 Press the tabs on each side of the tape drive bay s spacer then pull the spacer out of the server ...

Page 78: ... www gateway com 4 Remove the two screws that secure each slide rail to the spacer then remove the slide rails 5 Attach each rail onto the tape drive using tape drive mounting screws shipped with your server Screws Screws Screws Screws ...

Page 79: ...ructions see Removing the top front panel on page 43 8 Remove all six fans from the fan cage For instructions see Replacing a fan on page 58 9 Remove the fan cage For instructions see Replacing the fan cage on page 59 10 Plug a power cable and an SCSI cable into the back of the tape drive 11 Reinstall the fan cage then reinstall all six fans 12 Reinstall the top front panel onto the server ...

Page 80: ...e the top rear panel For instructions see Removing the top rear panel on page 41 3 Remove the top front panel For instructions see Removing the top front panel on page 43 4 Remove the fans and the fan cage For instructions see Replacing a fan on page 58 and Replacing the fan cage on page 59 5 Unplug the power and data cables that connect to the media drive bracket 6 Remove the screw that secures t...

Page 81: ...acing the CD drive To replace the CD drive 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the media drive bracket For instructions see Replacing the media drive bracket on page 74 Warning The drives in the media drive bracket are not hot swappabl...

Page 82: ... CD drive onto the bracket so the screw holes on the upper left edge of the drive line up with the alignment pins on the bracket then press the drive down onto the bracket until it snaps into place 5 Reinstall the media drive bracket into the server For instructions see Replacing the media drive bracket on page 74 Screw hole Screw hole Alignment pin ...

Page 83: ...ive bracket For instructions see Replacing the media drive bracket on page 74 3 Remove the CD drive For instructions see Replacing the CD drive on page 75 4 Lift the ribbon cable s locking bar away from the ribbon cable by lifting the two tabs on either side of the bar 5 Remove the ribbon cable from the connector on the drive Warning The drives in the media drive bracket are not hot swappable Befo...

Page 84: ...sert the new diskette drive into the bracket 8 Reconnect the ribbon cable into the connector on the diskette drive then lock the ribbon cable into place by pressing on the locking bar tabs 9 Reinstall the CD drive then reinstall the media drive bracket into the server For instructions see Replacing the media drive bracket on page 74 Screw hole ...

Page 85: ... expansion card on page 82 or Replacing a standard expansion card on page 84 To install an expansion card 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 If you are installing a card into a standard PCI card slot remove the inside panel For instructions ...

Page 86: ...80 Chapter 4 Installing Components www gateway com 3 Press down on the card slot s locking clip then rotate the clip out of the way toward the back of the server 4 Push out the card slot s EMI shield ...

Page 87: ...rd into the card slot If the card is a full length card make sure that the end of the card slides into the full length card guide next to the fan cage 6 From the back of the server press the card s locking clip in until it clicks into place 7 Reinstall all panels ...

Page 88: ...replace a hot swap expansion card 1 Remove the top rear panel For instructions see Removing the top rear panel on page 41 2 Identify the failed expansion card A green LED indicator above the card means the card is functioning normally and a yellow LED indicator means the card has failed Caution When hot swapping a card the failed card must be replaced by an identical card If the card is a differen...

Page 89: ...the clip up and out of the way 4 Disconnect any cables attached to the card 5 Remove the card from the server 6 Insert the new card into the same slot you removed the old card from If the card is a full length card make sure that the end of the card slides into the full length card guide next to the fan cage ...

Page 90: ... an expansion card 1 Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the inside panel For instructions see Removing the inside panel on page 45 3 Disconnect any cables attached to the card 4 Press down on the expansion card s locking clip then rotat...

Page 91: ...w card into the same slot you removed the old card from If the card is a full length card make sure that the end of the card slides into the full length card guide next to the fan cage 7 From the back of the server press the card s locking clip in until it clicks into place 8 Reinstall all panels ...

Page 92: ...tions see Removing the top rear panel on page 41 3 Remove the inside panel For instructions see Removing the inside panel on page 45 Caution Modules must be installed in identical groups of four Use only PC1600 DDR 200 or PC2100 DDR 266 compliant SDRAM registered ECC DIMM memory modules Install memory first into Bank 1 Bank 2 then Bank 3 If memory is installed incorrectly your server will not star...

Page 93: ...For more information on selecting a place to work see Selecting a place to work on page 36 6 If you are replacing a memory module pull the locking clips away from the old module then pull the module out of the memory slot 7 Align the notch on the new memory module with the notch in a vacant module slot then press it firmly into the slot The tabs on the sides of the memory slot should secure the me...

Page 94: ...ides inside the server 9 Reinstall all panels 10 Turn on the server then make sure that the operating system completely loads If you receive an error see Memory on page 141 Important Install memory first into Bank 1 Bank 2 then Bank 3 If memory is installed incorrectly your server will not start Partially filled banks are ignored by the server Memory board guides ...

Page 95: ... Follow the instructions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the top rear panel For instructions see Removing the top rear panel on page 41 3 Remove the top front panel For instructions see Removing the top front panel on page 43 4 Unplug the three cables that ...

Page 96: ...board away from the server by prying on the side closest to the standoff 7 Insert the new front panel board behind the board guide slot on the right edge of the front panel bay 8 Press the board into place over the standoff then reinstall the screw 9 Reconnect the three cables 10 Replace the panels Screw Standoff Board guide slot ...

Page 97: ... 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 2 Remove the top rear panel For instructions see Removing the top rear panel on page 41 3 Remove the inside panel For instructions see Removing the inside panel on page 45 4 Remove the screw that secures the AC power plug module to the back of the server Screw ...

Page 98: ...e back of the server by lifting it up 1 4 inch then pulling it toward the front of the server Let the module hang over the side of the server a 6 Remove the memory board from the server For instructions see Installing memory on page 86 7 Press the two air duct retention clips together ...

Page 99: ...clips together rotate the air duct away from the server then lift off the air duct 9 Insert the front of the new air duct into the server then rotate the back of the air duct downward until it snaps into place 10 Reinstall the AC power plug module then reinstall all panels ...

Page 100: ...r then unplug the power cords and all other cables connected to the server 2 Remove the top rear panel For instructions see Removing the top rear panel on page 41 3 Remove the inside panel For instructions see Removing the inside panel on page 45 4 Remove the air duct For instructions see Replacing the air duct on page 91 5 Rotate the processor board release levers until they are nearly vertical P...

Page 101: ...it from the server 7 Insert the new processor board into the slots on the system board bracket then lower the processor board until it rests on the system board 8 Press both processor board levers down at the same time 9 Reinstall the air duct and AC power plug module 10 Reinstall all panels ...

Page 102: ...y Important You must have a processor in socket 1 or your server will not start If you install multiple processors onto the system board the processors must be the same speeds revision core voltage and bus speed If you are upgrading your server from one processor to multiple processors you may need to reconfigure your operating system so it can recognize the additional processor For instructions s...

Page 103: ...cessor a Insert the tip of the heat sink clip extraction tool into the slot at one end of the clip then press down and rotate the handle of the tool toward the opposite end of the clip until the clip detaches from the heat sink b Slide the clip toward the opposite end then pull it away from the heat sink c Remove the remaining clip then remove the heat sink Important The heat sink mounting paste m...

Page 104: ...g Components www gateway com 5 If you are adding processors add them in the order of the numbered processor sockets 6 If you are adding a processor to sockets 3 or 4 remove the foam block Socket 3 Socket 4 Socket 2 Socket 1 ...

Page 105: ...rning If you are not installing a processor into either sockets 3 or 4 leave the foam block in place The foam block is required for correct air flow and cooling Warning Make sure the processor release lever is fully opened when removing or inserting a processor into the socket If the lever is not fully opened the processor can be damaged Processor release lever ...

Page 106: ...e processor align with the triangular icon on the corner of the processor socket 9 Install the new processor into the processor socket then press the processor locking lever down until it lays flat against the processor socket 10 Apply thermal grease to the top of the processor or the bottom of the heat sink if necessary Heat sinks from Gateway have thermal grease already applied 11 Place the heat...

Page 107: ...101 Installing a processor www gateway com 12 Press the heat sink locking clips into place 13 Replace all panels ...

Page 108: ... appears during startup The BIOS Setup utility opens 3 Record the BIOS settings on your printout then close the utility 4 Turn off your server then follow the instructions in Preventing static electricity discharge on page 36 5 Remove the processor board For instructions see Replacing the processor board on page 94 Warning Danger of explosion if battery is incorrectly replaced Replace only with th...

Page 109: ... Replacing the CMOS battery www gateway com 6 Remove the six screws that secure the two processor board mounting brackets to the system board then remove the brackets and the plastic overlay Screws Screws ...

Page 110: ...re that the positive side of the new battery is facing up then press the new battery into the socket until it snaps into place 10 Reinstall the plastic overlay and the processor board brackets then reinstall the processor board 11 Replace all panels and reconnect all power cords and peripheral device cables 12 Turn on your server then press F2 when the Gateway logo screen appears during startup Th...

Page 111: ...tions in Preventing static electricity discharge on page 36 Make sure that you turn off the server then unplug the power cords and all other cables connected to the server 5 Remove the top rear panel For instructions see Removing the top rear panel on page 41 6 Remove the inside panel For instructions see Removing the inside panel on page 45 7 Remove the air duct For instructions see Replacing the...

Page 112: ... six screws that secure the two brackets to the system board then remove the brackets 11 Remove all expansion cards and note which slot each card was installed into For instructions see Replacing a hot swap expansion card on page 82 12 Remove the hot swap expansion card curtains Screws Screws Expansion card curtains ...

Page 113: ...ll the front end of each curtain up and out of the full length expansion card guide b Locate each of the tabs on the ends of the four curtains The tabs protrude out the back of the server c Press and hold the tabs together then pull each curtain out of the server Expansion card curtain tabs ...

Page 114: ...108 Chapter 4 Installing Components www gateway com 13 Press down each of the three release tabs on the full length expansion card guide then pull the guide toward the back of the server ...

Page 115: ...14 Loosen the screw that secures the PCI card overlay to the system board then remove that plastic overlay and the overlay under the processor board 15 Remove the fans and fan cage For instructions see Replacing the fan cage on page 59 Overlay screw ...

Page 116: ... cables connected to the system board with their location then unplug them from the system board System board power control System board secondary power Diskette drive IDE SCSI channel A SCSI channel B System board primary power Front panel Serial B port Fan signal ...

Page 117: ...ing the system board www gateway com 17 Slide the server board inch away from the back of the server 18 Lift the side of the board furthest from the PCI card slots then remove the board completely from the server ...

Page 118: ... card guide then reinstall the hot swap expansion card curtains 23 Reinstall all expansion cards 24 Reinstall the processor board brackets and the processor board 25 Reinstall the memory board and the air duct 26 Reinstall all panels 27 Turn on your server then press F2 when the Gateway logo screen appears during startup The BIOS Setup utility opens 28 Restore any BIOS settings that you wrote down...

Page 119: ...5 113 Using the BIOS Setup Utility Read this chapter to learn how to Open the BIOS Setup utility Update the BIOS Reset the BIOS settings to their factory defaults Reset the BIOS passwords ...

Page 120: ...ou access to basic information and settings related to your server s hardware and configuration Advanced gives you access to information and settings for PCI peripheral devices memory and the chipset Security gives you access to settings related to system access passwords For more information see Server security on page 21 Server gives you access to settings for system management console redirecti...

Page 121: ... the appendix for BIOS Settings on page 151 2 Restart your server then press F2 when the Gateway logo screen appears during startup 3 Record any custom BIOS settings on your printout 4 Download the BIOS update from support gateway com 5 Follow the instructions in the self extracting BIOS update file 6 Enter any custom BIOS settings you recorded in Step 3 then save your changes and close the BIOS S...

Page 122: ...ntout 4 Turn off the server 5 Press the reset button and hold it down for four seconds or more then press the power button while continuing to hold down the reset button 6 Release both buttons at the same time The BIOS is reset 7 Turn on your server and restore the custom BIOS settings you recorded in Step 3 To reset the BIOS using the system board jumper 1 Print the appendix for BIOS Settings on ...

Page 123: ...erating system load then turn off the server The BIOS settings are cleared 9 Remove the jumper from the CMOS CLEAR jumper pins 10 Replace all panels 11 Turn on your server and restore the custom BIOS settings you recorded in Step 3 Warning Moving the jumper while the power is on can damage your server Always turn off the server and unplug the power cords and all other cables before changing the ju...

Page 124: ...ect the power cords and all other cables connected to the server 3 Remove the top panel For instructions see Opening the server case on page 41 4 Place a jumper across the PASSWORD CLEAR jumper pins of jumper JP4 5 Turn on the server and let the operating system load then turn off the server The BIOS passwords are cleared 6 Remove the jumper from the PASSWORD CLEAR jumper pins 7 Replace all panels...

Page 125: ...r to learn how to Get telephone support and training Interpret error messages and codes Troubleshoot If the suggestions in this chapter do not correct the problem see Telephone support on page 120 for more information about how to get help ...

Page 126: ...facturer s documentation and technical support resources If you have how to questions about using a program see The program s online Help The program s documentation Your operating system s documentation The software or hardware manufacturer s Web site See Troubleshooting on page 126 Have your client ID serial number located on the side or back of your server case and order number available along ...

Page 127: ...4 US 800 846 3609 Canada and Puerto Rico 605 232 2191 all other countries 800 846 1778 TDD Gateway Technical Support Talk to a Gateway Technical Support representative about a non tutorial technical support question See Before calling Gateway Technical Support on page 120 before calling Technical support is available 24 hours a day seven days a week 365 days a year TDD Technical Support for hearin...

Page 128: ...the Internet and the most popular software programs including Microsoft Word Excel and PowerPoint www gateway com country Gateway Learning Libraries A variety of courses and tutorials are available on CD Select from several easy to use learning libraries www gateway com training Online training from Learn Gateway More than 450 online courses are available from Learn Gateway All you have to do is g...

Page 129: ...at you are grounded correctly before opening the server For more information about preventing damage from static electricity see Preventing static electricity discharge on page 36 After you complete any maintenance task where you have to remove the top front or inside covers make sure that you close the case and reconnect all cables before you restart your server Warning To avoid bodily injury do ...

Page 130: ...open the BIOS Setup utility by pressing and holding F2 while your server restarts Make sure that the settings are correct Reset the BIOS For instructions see Resetting the BIOS on page 116 Invalid partition table The master boot record may be corrupt For troubleshooting information see The master boot record is corrupted on page 141 Invalid password Enter your password again Some passwords are cas...

Page 131: ...ing information see The master boot record is corrupted on page 141 System Event Log Full Clear the event log To clear or view the event log restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Select the Server menu then select the Event Log Configuration menu ...

Page 132: ...ing Gateway Technical Support For instructions see Telephone support on page 120 Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Check your configuration settings When diagnosing problems press the non maskable interrupt NMI button with a straightened paper clip to put the server into a halt state For the location of the button see Front o...

Page 133: ...self test POST the BIOS displays an error message that describes the problem The BIOS also sounds a beep code for errors when video is not available for text messages A PCI expansion card for example a RAID controller can also issue audible errors by itself usually consisting of one long tone followed by a series of short tones For more information on the beep codes issued check the documentation ...

Page 134: ...with initial POST values 09 Set in POST flag 0A Initialize Processor registers 0B Enable Processor cache 0C Initialize caches to initial POST values 0E Initialize I O 0F Initialize the local bus IDE 10 Initialize Power Management 11 Load alternate registers with initial POST values 12 Restore Processor control word during warm boot 14 Initialize keyboard controller 16 1 2 2 3 BIOS ROM checksum 18 ...

Page 135: ...Reinitialize the chipset 38 Shadow system BIOS ROM 39 Reinitialize the cache 3A Autosize cache 3C Configure advanced chipset registers 3D Load alternate registers with CMOS values 40 Set Initial Processor speed new 42 Initialize interrupt vectors 44 Initialize BIOS interrupts 46 2 1 2 3 Check ROM copyright notice 47 Initialize manager for PCI Option ROMs 48 Check video configuration against CMOS 4...

Page 136: ...dress lines 64 Jump to UserPatch1 66 Configure advanced cache registers 68 Enable external and processor caches 6A Display external cache size 6B Load custom defaults if required 6C Display shadow message 6E Display non disposable segments 70 Display error messages 72 Check for configuration errors 74 Test real time clock 76 Check for keyboard errors 7A Test for key lock on 7C Set up hardware inte...

Page 137: ... 93 Build MPTABLE for multi processor boards 94 Disable A20 address line 95 Install CD ROM for boot 96 Clear huge ES segment register 98 1 2 Search for option ROMs One long two short beeps on checksum failure 9A Shadow option ROMs 9C Set up Power Management 9E Enable hardware interrupts A0 Set time of day A2 Check key lock A4 Initialize typematic rate A8 Erase F2 prompt AA Scan for F2 key stroke A...

Page 138: ...5 Display MultiBoot menu B6 Check password password is checked before option ROM scan B7 ACPI initialization B8 Clear global descriptor table BC Clear parity checkers BE Clear screen optional BF Check virus and backup reminders C0 Try to boot with INT 19 C8 Forced shutdown C9 Flash recovery DO Interrupt handler error D2 Unknown interrupt error D4 Pending interrupt error D6 Initialize option ROM er...

Page 139: ...segment limits EA Perform platform initialization EB Initialize PIC and DMA EC Initialize memory type ED Initialize memory size EE Shadow boot block EF Test system memory F0 Initialize interrupt services F1 Initialize real time clock F2 Initialize video F3 Initialize beeper F4 Initialize boot F5 Restore segment limits to 64 KB F6 Boot mini DOS F7 Boot full DOS Beeps Reason 1 5 1 1 FRB3 failure pro...

Page 140: ... 1 5 4 4 Power control fault Code Error message Failure description 0200 Failure Fixed Disk Hard disk error 0210 Stuck Key Keyboard connection error 0211 Keyboard error Keyboard failure 0212 Keyboard Controller Failed Keyboard Controller Failed 0213 Keyboard locked Unlock key switch Keyboard locked 0220 Monitor type does not match CMOS Run SETUP Monitor type does not match CMOS 0230 System RAM Fai...

Page 141: ...ror 0270 Real time clock error RTC error 0271 Check date and time setting RTC time setting error 02B0 Diskette drive A error 02B2 Incorrect Drive A type run SETUP Incorrect Drive A type 02D0 System cache error Cache disabled CPU cache error 0B00 Rebooted during BIOS boot at Post Code 0B1B PCI System Error on Bus Device Function PCI system error in Bus device Function 0B1C PCI Parity Error in Bus D...

Page 142: ...rror is enabled An error detected in all the memory 0B70 The error occurred during temperature sensor reading Error while detecting a temperature failure 0B71 System temperature out of the range Temperature error detected 0B74 The error occurred during voltage sensor reading Error while detecting voltage 0B75 System voltage out of the range System voltage error 0B7C The error occurred during redun...

Page 143: ...nagement Controller failed Available for use except for the access function to SMC via IPMB 0B95 BMC FRU device failure SROM storing chassis information failed Available for use except for FRU command and emergency management port function 0B96 BMC SDR Repository failure BMC device chip failed 0B97 BMC SEL device failure BMC device chip failed 0BB0 SMBIOS SROM data read error SROM data read error ...

Page 144: ...nstructions see Using Your Server Companion CD Make sure that the drive is configured correctly by following the instructions in the drive s documentation Expansion ROM not initialized PCI Expansion ROM card not initialized Invalid System Configuration Data System configuration data destroyed System Configuration Data Read Error System configuration data read error Resource Conflict PCI card resou...

Page 145: ...tructions see Replacing the CD drive on page 75 The diskette drive LED is lit continuously Remove the diskette from the drive If the light stays on try restarting your server Turn off your server then remove the diskette drive and push it in again to make sure that the drive is seated correctly For instructions see Replacing the diskette drive on page 77 Expansion cards Your server does not recogn...

Page 146: ...ricity or physical shock you may need to reinstall the operating system You receive a Non system disk or disk error error message Eject the diskette from the diskette drive then press ENTER Make sure that your hard drive has an active partition For more information see The master boot record is corrupted on page 141 Your server does not recognize a SCSI drive Make sure that the SCSI controller is ...

Page 147: ...e is not covered by your server s warranty Memory Memory errors were detected during server start up Open your server and make sure that the memory modules are installed correctly For instructions see Installing memory on page 86 A memory module may be defective If possible try another memory module and see if the error repeats Caution Modules must be installed in identical groups of four Use only...

Page 148: ...itor s degauss feature For more information on degauss see the monitor s documentation A horizontal line or wire is visible across the monitor screen The monitor may use thin damper wires located approximately 1 3 of the way from the upper and lower screen edges to stabilize the internal aperture grille These wires are most obvious when the monitor displays a white background The aperture grille a...

Page 149: ...te the server has encountered some type of error See Codes on page 127 Processor Your server does not recognize a new processor Make sure that the processor is fully seated in its socket The processor should be recognized automatically if it is installed correctly Make sure that the processor is installed into the correct socket To check the order which the processor slots should be used in see In...

Page 150: ...144 Chapter 6 Troubleshooting www gateway com ...

Page 151: ...A 145 Server Specifications The following specifications are for the standard configuration Your server may contain optional equipment All specifications are subject to change ...

Page 152: ...th full height and low profile PCI expansion cards Power supply 430 W modules two standard three optional for redundancy Operating systems Supports Windows 2000 Advanced Server Compatible with Windows NT Novell NetWare 6 Certifications FCC Class A UL cUL Required clearances Front 3 inches 7 6 cm inlet airflow 95 F 35 C Back 4 5 inches 11 4 cm no airflow restriction Side 1 inch 2 5 cm Power require...

Page 153: ...B to 24 GB total memory Use only PC1600 DDR 200 or PC2100 DDR 266 compliant ECC registered 72 bit 168 pin SDRAM modules PCI slots 4 PCI X hot swap 64 bit 3 3V 2 PCI X standard 64 bit 3 3V 2 PCI standard 32 bit 5V VGA On board ATI Rage XL PCI 64 bit SVGA 4 MB SDRAM LAN 10 100 Mb network interface controller 10 100 1000 Mb network interface controller SCSI Adaptec AIC 7902W controller Two Ultra320 S...

Page 154: ...ions Variable Requirements Temperature Maximum rate of change 18 F 10 C per hour Nonoperating 55 to 150 F 48 3 to 65 5 C Operating 41 to 95 F 5 to 35 C derated 0 9 F 0 5 C for every 1 000 feet 305 meters Use of 2 GB DIMMs derates the server to 86 F 30 C Altitude 10 000 feet 3 048 meters maximum Humidity Operating wet bulb Not to exceed 91 4 F 33 C with diskette drive or hard drive Nonoperating 95 ...

Page 155: ...ions For more information about your server such as memory size hard drive size and processor type visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server ...

Page 156: ...150 Appendix A Server Specifications www gateway com ...

Page 157: ...appendix then record your custom BIOS settings on the printout Only settings which can be changed are listed For a complete list of viewable BIOS settings run the BIOS Setup utility To view all BIOS settings 1 Restart your server then press F2 when the Gateway logo screen appears during startup The BIOS Setup utility opens 2 Select menus and submenus to display setting information ...

Page 158: ... RAM Step PCI Configuration Hot plug PCI Control Reserving memory space for PHP PCI Configuration Empty Bus Default Speed PCI Slots 5 6 PCI Configuration Empty Bus Default Speed PCI Slots 7 8 PCI Configuration Embedded SCSI SCSI Controller PCI Configuration Embedded SCSI Option ROM Scan PCI Configuration Embedded NIC 1 10 100 LAN Controller 1 10 100 PCI Configuration Embedded NIC 1 10 100 Option R...

Page 159: ...CI Slot 5 Option ROM Scan PCI Configuration PCI Slot 6 Option ROM Scan PCI Configuration PCI Slot 7 Option ROM Scan PCI Configuration PCI Slot 8 Option ROM Scan I O Device Configuration Serial Port A I O Device Configuration Base I O address I O Device Configuration Interrupt I O Device Configuration Serial Port B I O Device Configuration Base I O address I O Device Configuration Interrupt I O Dev...

Page 160: ...ontrol Wake On LAN Advanced Chipset Control Wake On Ring Advanced Chipset Control Sleep Button Boot time Diagnostic Screen Reset Configuration Data Num Lock Memory Processor error Security User Password is Administrator Password is Password on boot Fixed disk boot sector Secure mode timer Hot Key CTRL ALT Secure mode boot Video Blanking Floppy write protect Power switch inhibit BIOS menu BIOS subm...

Page 161: ...ud Rate Console Redirection Flow Control Console Redirection Console Type Console Redirection Remote Console Reset Assert NMI on PERR Assert NMI on SERR FRB 2 Policy Thermal Sensor BMC IRQ Post Error Pause AC LINK Platform Event Filtering Boot boot order BIOS menu BIOS submenu Setting Value ...

Page 162: ...156 Appendix B BIOS Settings www gateway com ...

Page 163: ...s marked on the product and in the documentation are followed Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not use this product near water or a heat source such as a radiator Set up the system on a stable work surface Warning Always follow these in...

Page 164: ...cally grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do not spill anything on the system Some products have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent ty...

Page 165: ...JXODWLRQV 5 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company A telephone line cord with a modular plug is required fo...

Page 166: ...the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the ...

Page 167: ... line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or eq...

Page 168: ...ces DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location California Proposition 65 Warning Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Warning T...

Page 169: ...edgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gat...

Page 170: ...164 Appendix C Safety Regulatory and Legal Information www gateway com ...

Page 171: ...settings 151 troubleshooting 138 BMC 24 Boot menu BIOS Setup utility 114 C card installing 79 82 84 slot location 5 7 troubleshooting 139 case opening 41 CD Gateway Server Manager 21 Server Companion 33 troubleshooting 138 CD drive installing 75 location 2 3 troubleshooting 138 cleaning 18 19 CMOS battery installing 102 connections diskette drive 7 front panel 7 I O 5 7 IDE 7 keyboard 5 LAN 5 moni...

Page 172: ...n module location 6 fans location 6 finding specifications 146 149 firmware BMC 24 front cover installing 39 front panel board installing 89 front panel connector 7 front panel controls 2 3 FRU SDR utility 26 G Gateway Learn Gateway 122 Learning Libraries 122 Technical Support 120 Web address 8 Gateway Server Manager 21 H hard drive indicator 2 installing 64 LED indicator 2 location 2 3 troublesho...

Page 173: ...indicator 2 5 LAN jack 5 LED indicators 2 13 14 line conditioners 11 M Main menu BIOS Setup utility 114 maintenance 18 Gateway Server Manager 21 recording BIOS configuration 20 master boot record 141 media drive bracket installing 74 memory board location 6 installing 86 location 7 troubleshooting 141 messages 124 monitor cleaning 19 port 5 troubleshooting 142 mouse port 5 N network jack 5 NMI 2 3...

Page 174: ...k 3 5 S safety general precautions 10 157 guidelines for troubleshooting 123 static electricity 36 screen cleaning 19 troubleshooting 142 SCSI configuration utility 16 connectors 5 7 drive location 2 6 troubleshooting 140 SCSISelect utility 16 security 21 Security menu BIOS Setup utility 114 sensor data records 26 serial number 120 serial port 2 3 5 system board location 7 Server Companion CD 8 33...

Page 175: ...om 122 Gateway Learning Libraries 122 Learn Gateway 122 troubleshooting add in card 139 battery 127 beep codes 127 BIOS 138 card 139 CD 138 CD drive 138 diskette drive 139 error messages 124 expansion card 139 faxed answers 121 general guidelines 126 general safety guidelines 123 hard drive 140 keyboard 141 master boot record 141 memory 141 monitor 142 power 142 power source problems 11 processor ...

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