Gateway 9315 User Manual Download

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Summary of Contents for 9315

Page 1: ...User Guide Gateway 9315 Server ...

Page 2: ...the bezel 18 Removing the server from a cabinet 19 Starting your server 20 Understanding the power on self test 21 Turning off your server 22 Configuring the RJ 45 serial port 23 Setting up the operating system 24 Initial hardware settings 24 3 Maintaining Your Server 25 Caring for your server 26 Cleaning your server 26 Preparing for system recovery 28 Recording the BIOS configuration 28 System ad...

Page 3: ... Removing a CD or DVD drive 52 Installing or replacing a hard drive 53 Configuring your onboard RAID solution 61 Filling empty drive bays 64 Installing memory 65 Memory online sparing 66 Removing and Installing PCI expansion cards 69 Removing and installing the PCI riser assembly 69 Removing and installing a PCI expansion card 71 Removing and installing a PCI riser connector 72 Replacing a system ...

Page 4: ...ormation 110 Diagnostic LEDs 110 BIOS 118 CD drive 118 Diskette drive 118 Expansion cards 119 Hard drive 119 Internet 120 Keyboard 120 Memory 120 Modem telephone dial up 120 Monitor 122 Power 123 Processor 123 A Server Specifications 125 System specifications 126 System board specifications 127 Environmental specifications 128 Additional specifications 129 B BIOS Settings 131 C Safety Regulatory a...

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Page 6: ...Chapter 1 1 Checking Out Your Gateway Server Locating drives ports jacks and controls Locating system board components Available help resources ...

Page 7: ...l CD or DVD drive Hard drive Hard drive System fault LED Hard drive activity LED Video port LAN 1 activity indicator LAN 2 activity indicator Power button USB port Reset button System ID button System ID LED Non maskable interrupt button recessed Power sleep LED ...

Page 8: ...panel Low profile PCI expansion card I O panel Full height PCI expansion card Power supply Power connector Serial number Video port USB ports System ID LED Diagnostic LEDs LAN jacks RJ 45 serial port Keyboard port PS 2 mouse port ...

Page 9: ...4 www gateway com Interior DIMM slots PCI riser assembly Power supply CPU 1 socket Processor air duct CPU 2 socket Drive bays Fan module ...

Page 10: ...nector Fan board connector Diskette connector PCI fan connectors IDE connector 100 pin floppy front panel ATA connector 50 pin front panel connector Main power connector Front panel USB header Configuration jumpers SATA 1 connector OEM RMC connector CPU 2 fan header 34 pin front panel connector SATA 0 connector Power supply connector ...

Page 11: ...de PCI riser card low profile PCI riser card full height DIMM slots Battery Mouse top and Keyboard Serial port A header Chassis intrusion header BIOS select jumper ID LED Diagnostic LEDs 4 USB 2 USB 1 Video LAN 2 LAN 1 Serial port B RJ 45 ...

Page 12: ...see Using Your System Companion CD Gateway Web site Gateway provides a variety of information on its Web site to help you use your server Visit the Gateway Web site at support gateway com for Technical documentation and product guides Technical tips and support Updated hardware drivers Order status Frequently asked questions FAQs Telephone support You can access a wide range of services through yo...

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Page 14: ...Chapter 2 9 Setting Up Your Server Using your server safely Installing your server into a cabinet Starting and turning off your server Setting up your operating system ...

Page 15: ...nerating objects Damage caused by extreme temperatures is not covered by your warranty As a general rule your server is safest at temperatures that are comfortable for you Keep your server and magnetic media away from equipment that generates magnetic fields such as unshielded stereo speakers Strong magnetic fields can erase data on both diskettes and hard drives Even a telephone placed too close ...

Page 16: ...ipation rating The higher the energy absorption rating the better the protection for your server Check for line conditioner capabilities A line conditioner smooths out some of the normal line noise small voltage fluctuations of an electrical supply Line conditioners A line conditioner protects your server from the small fluctuations in voltage from an electrical supply Most servers can handle this...

Page 17: ...ver from data loss during a total power failure A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server You cannot run your server for an extended period of time while using only the UPS To buy a UPS visit accessories gateway com ...

Page 18: ...e cabinet manufacturer Rackmount kit contents Server rails 2 Cabinet rails 2 L brackets 2 not used for this type of installation Fastener pack 1 Small screws 4 6 32 3 16 inch Medium screws 8 10 32 inch Large screws 2 10 32 7 8 inch Disk guides 2 Handle spacers 2 Nut bars 4 Caution Before attaching cabinet accessories make sure that the server is turned off and all power cords are unplugged Caution...

Page 19: ...e of the server then engage the slots with the studs and slide the rail back until it stops Your server may be different than the server shown in the example 3 Align the locking screw holes in the rails with the threaded screw holes in the server then install the two locking screws through each rail Server rail Locking screw hole Slot Slot Locking screw hole Locking screw hole Mounting stud ...

Page 20: ...ver the disk guide screw hole towards the back of the server 5 Install a small screw through the disk guide and tighten the screw Attach the remaining disk guide on the other side of the server Disk guide screw hole Disk guide screw Disk guide ...

Page 21: ...cabinet posts using medium screws but do not completely tighten the screws leave them loose enough to allow insertion of the cabinet rail in the next step 7 Insert the slotted foot at the back of each cabinet rail between the nut bar and the post then tighten the screws ...

Page 22: ...sh the server toward the back of the cabinet until the front of the server rails touch the front cabinet posts then secure with two screws through each server rail OR Follow the instructions in Installing the bezel on page 18 to attach both handles and secure the server into the cabinet Warning You must support the server while installing or removing the front screws and while sliding the server o...

Page 23: ... server with the handles attached into the cabinet to determine which holes in the front posts of the cabinet that the holes in the handles will line up with 4 Install the mounting nuts nuts equipped with spring clips that come with most server cabinets into the holes in the front posts of the cabinet 5 Push the server into the cabinet again Important The bezel is held in place by the server handl...

Page 24: ...k it rotate the key turn counter clockwise Removing the server from a cabinet To remove the server from a cabinet 1 Remove the screws through the handles that hold the server in the cabinet 2 While supporting the server slide the server out from the cabinet Warning Screws are required to support the front of the server You must support the server while removing the front screws and while sliding t...

Page 25: ... one is turned on Make sure that all cables are connected securely to the correct ports and jacks on the back of the server To start the server 1 Turn on any peripheral devices connected to the server 2 Press the power button Caution When you connect peripheral devices to the server make sure that your server and devices are turned off and the power cords are unplugged Power button System fault LE...

Page 26: ...ay begin asking you for configuration settings See your operating system s documentation for instructions on configuring advanced settings for your specific network Understanding the power on self test When you turn on your server the power on self test POST routine checks the server memory and components If POST finds any problems the server displays error messages Write down any error messages t...

Page 27: ...operating system Whenever possible you should use the operating system s shut down procedure instead of pressing the power button 2 If your server did not turn off automatically press the power button OR Press the reset button to reset the server Warning The power button on the server does not turn off server AC power To remove AC power from the server you must unplug the AC power cord from the wa...

Page 28: ... the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 3 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 69 4 Remove the jumper across pins 1 3 of jumper J8A3 then place the jumper across pins 2 4 5 Reinstall the PCI riser assembly by fo...

Page 29: ...correct initial hardware settings to operate your server as configured However at some point you might want to change settings to reflect a tasking change a change in security requirements or the addition of new resources to your server General hardware settings as well as enabling or disabling the onboard LSI RAID solution can be changed by using the BIOS Setup utility and the RAID solution can b...

Page 30: ...Chapter 3 25 Maintaining Your Server Caring for your server Recording the BIOS configuration Managing your server and network ...

Page 31: ...components almost any liquid can result in extremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can cause the server to overheat Cleaning your server Keeping your server clean and the vents free from dust helps keep your server performing at its best Your server cleaning kit could include A so...

Page 32: ... liquid on the keyboard turn off your server and turn the keyboard upside down to let the liquid drain Let the keyboard dry completely before trying to use it again If the keyboard does not work after it dries you may need to replace it Keyboard damage resulting from spilled liquids is not covered by your warranty Cleaning the screen If your computer screen is a flat panel display use only a damp ...

Page 33: ... up critical operating system files See your operating system s documentation or online help for instructions on creating and using an emergency repair diskette Recording the BIOS configuration To help keep track of your custom changes to BIOS settings and to prepare for system recovery you should record your BIOS configuration after you have your server set up and working To record your BIOS conf...

Page 34: ...eys from the inside of the bezel then snap on the bezel The handles must be installed for the bezel to snap on For instructions see Installing the bezel on page 18 2 Insert the key into the lock and rotate it turn clockwise To unlock it rotate the key turn counter clockwise Using BIOS security passwords To prevent unauthorized use of the server you can set server startup passwords Set up an admini...

Page 35: ...when the Gateway logo screen appears during startup The BIOS Setup utility opens 2 Select the Security menu then select the password to remove 3 Enter the current password then press ENTER 4 For the new password leave the password field blank then press ENTER The password is removed Tips Tricks Passwords can also be cleared using jumpers on the system board For instructions see Resetting BIOS pass...

Page 36: ...t server Your server has a System ID indicator in the front and in the back In addition to the following procedure the ID LED can also be turned on by using the Gateway Systems Manager software To turn on the System ID LEDs 1 Press the System ID button The two blue System ID LEDs turn on For the System ID LEDs to turn on the server does not need to be turned on but it does need to be plugged in 2 ...

Page 37: ...SB Disk on key device or a DOS bootable CD 2 Download the BMC update file from support gateway com 3 Follow the instructions included with the update file Updating the FRU SDR The FRU SDR must be updated whenever you add additional hardware to your server that must be monitored by the BMC or whenever you update the BIOS Each time you update the FRU SDR we recommend that you check support gateway c...

Page 38: ... if the CPU is upgraded to a higher speed or if memory is replaced OR Update the FRUs and the SDR repository Select this option if have installed additional hardware For example additional memory 5 Exit the utility remove the System Companion CD then reboot your server Using your System Companion CD You can use your System Companion CD to Install hardware drivers Install programs View server docum...

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Page 40: ...Chapter 4 35 Installing Components Opening and closing the server case Installing and replacing major server components ...

Page 41: ...ephone jack and cannot be connected to your server Gathering the tools you need Some tools and supplies that you may need to work on your server are A notebook to take notes A Phillips screwdriver A small flat blade screwdriver Small containers to store various types of screws A grounding wrist strap available at most electronic stores Getting Help If you have questions about performing any of the...

Page 42: ...your work area is extremely humid Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion...

Page 43: ...If the server is mounted in a cabinet remove the server from the cabinet For instructions see Removing the server from a cabinet on page 19 4 Place the server on a stable non skid surface 5 Remove the shipping screw if one is installed Caution For correct cooling and air flow always reinstall the top panel before you turn on the server Operating the server without the panel in place will cause the...

Page 44: ...es are arranged inside the case so they will not be pinched when you close the case 2 Slide the top panel s edges into the server Caution Whenever you add or remove components from your server make sure that the various cables both data and power are routed correctly before reinstalling the top panel Incorrectly routed cables could result in cable damage fan blockage misalignment of baffles and du...

Page 45: ...teway com 3 Slide the top panel toward the front of the server until it clicks into place 4 Replace the shipping screw if required 5 Replace the bezel if required 6 Reconnect the power cord and all other cables ...

Page 46: ... duct will need to be removed if you need to add or remove a processor or memory in your system or if you need to replace the system board To remove the processor air duct 1 Follow the instructions in Preventing static electricity discharge on page 37 Make that sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening ...

Page 47: ...losing the server case on page 39 Removing the air baffle To remove the air baffle 1 Follow the instructions in Preventing static electricity discharge on page 37 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 Caution To ensure continued reliable operation always operate your ...

Page 48: ...ay com 3 Pull up on the air baffle to remove it from the server chassis Important Take note of the cable routing under and around the air baffle You will need to re route these cables when the baffle is reinstalled ...

Page 49: ...hing holes in the chassis and in the backplane 4 Push down firmly on the air baffle to secure it to the chassis 5 Follow the instructions in Closing the server case on page 39 Caution To ensure continued reliable operation always operate your server with the appropriate air ducts air dams and baffle in place Failure to do this could result in equipment damage Caution Make sure that you do not pinc...

Page 50: ...nverted hard drive bay If you need to install a diskette drive into your server you must install the diskette drive in one of the hard drive bays To install a diskette drive in a converted hard drive bay 1 Follow the instructions in Preventing static electricity discharge on page 37 Make sure that you turn off the server then unplug the power cord and all other cables connected to the server 2 Fol...

Page 51: ... carrier 6 Slide the diskette drive into the drive carrier The back of the drive should go into the carrier first with the bottom of the drive facing down 7 Align the holes in the sides of the diskette drive with the holes in the carrier and attach the drive to the carrier with the two screws that came with the diskette drive conversion kit ...

Page 52: ...Open the connector on the back of the diskette drive by pulling up on the connector cover 10 Insert one end of the 26 pin diskette drive flat flex cable into the connector then push down on the connector cover to lock it into place 11 Insert the new drive assembly into the hard drive bay until it clicks into place ...

Page 53: ...ette flat flex cable into the backplane connector then push in on the connector cover to lock the cable into place 14 Reinstall the bezel if required by snapping it into place on the front of the chassis 15 Follow the instructions in Closing the server case on page 39 16 Reconnect all power cords and peripheral device cables then turn on the server ...

Page 54: ...t of the server 6 Pull up on the top of the connector on the back of the diskette drive and remove the flat flex cable 7 Remove the four screws securing the rails to the carrier then remove the rails 8 Remove the two screws securing the diskette drive in the carrier then slide the drive out of the carrier 9 Follow the instructions in Installing a diskette in a converted hard drive bay on page 45 i...

Page 55: ...drive bay filler panel OR Remove the CD DVD drive carrier by pressing the blue lever at the back of the carrier and pushing the carrier out the front of the server 5 Place the CD or DVD drive in the drive carrier included with your server by aligning the two holes in the left side of the drive with the two alignment pins in the carrier then lowering the right side of the drive into the carrier unt...

Page 56: ...f the interposer board 8 Slide the CD or DVD drive assembly into the slim line bay until it clicks into place 9 Connect the other end of the 44 pin cable into the connector on the backplane or the system board 10 Reinstall the bezel if required by snapping it into place on the front of the chassis 11 Follow the instructions in Closing the server case on page 39 12 Reconnect all power cords and per...

Page 57: ...to release the drive from the carrier 7 Disconnect the 44 pin CD drive cable from the back of the interposer board 8 Remove the four screws securing the rails to the carrier then remove the rails 9 Remove the two screws securing the interposer board to the back of the CD or DVD drive then remove the interposer board 10 Follow the instructions in Installing a CD or DVD drive on page 50 if you are i...

Page 58: ...urn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 3 Unlock the bezel if necessary and remove it by pulling it from the chassis 4 Press the latch on the back of the fixed drive carrier and slide it out of the bay Store the drive in an anti static bag Important Gateway tests and verifies the oper...

Page 59: ...ach side of the retention device or the hard drive Store the plastic retention device for future use 6 With the drive circuit side down position the connector end of the drive so that it is facing the back of the carrier 7 Attach the hard drive to the carrier using the four screws removed from the carrier 8 Insert the drive into the bay until it clicks into place ...

Page 60: ...umentation or add in card documentation for assistance in locating the SATA connectors on the board or add in card Important Data cables for drives installed to the right of the air baffle must be routed through the two cutouts in the top of the air baffle and under the tab The data cable for a drive installed to the left of the air baffle must be routed through the back cutout of the air baffle a...

Page 61: ...56 www gateway com 11 Connect the loose end of the data cable to the rear of the SATA drive Air baffle tab Air baffle back cutout Air baffle cutout Air baffle ...

Page 62: ... 15 Reconnect all power cords and peripheral device cables then turn on the server Important Power cables for drives installed to the right side of the air baffle must be routed beneath the front cutout in the underside of the air baffle The power cable for a drive installed to the left of the air baffle does not need to be routed under the air baffle You may need to remove the air baffle to route...

Page 63: ...carrier Lift the drive from the carrier Store the drive in an anti static bag 7 If you are not installing a new drive place the plastic retention device into the drive carrier using the four screws you removed from the hard drive 8 Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use 9 Slide the drive carrier back into the chassis until it cli...

Page 64: ...the drive carrier straight out of the server 4 If you are replacing a hard drive remove the four screws that secure the old hard drive to the drive tray then remove the drive from the tray OR Caution Before you remove a failed drive use the appropriate software and utilities installed on the server to stop all activity on the failed drive Instructions for using the software are provided by the sof...

Page 65: ... in the side of the drive tray then secure the drive to the tray with the four screws you removed in Step 4 6 Make sure that the tray s release lever is open then slide the new drive into the empty hot swap bay 7 When the drive carrier lever begins to close by itself push on the lever to lock the drive assembly into the drive bay 8 Reinstall the bezel if required by snapping it into place on the f...

Page 66: ...figuration sub menu 5 For the Configure S ATA as RAID option select Enabled 6 Exit the BIOS Setup utility 7 Restart your server 8 During the boot process you will see the following message Press Ctrl E for BIOS Console Level Description and use Pros Cons Number of drives Fault Tolerant 0 Data divided into blocks and distributed sequentially pure striping Use for non critical data that requires hig...

Page 67: ...e 2 Select Configure from the Management menu then select Easy Configuration 3 Press the SPACEBAR to associate the selected physical drives with the current array The indicator changes from READY to ONLINE 4 Press Enter when you finish creating the current array then press F10 to select configurable arrays Important When you press CTRL E to configure the SATA RAID you will see the following error ...

Page 68: ...ct Accept then press ENTER 11 Repeat Step 7 through Step 10 to configure additional logical drives 12 Save the configuration when prompted then press ENTER to return to the Management menu 13 Select Initialize from the Management menu 14 Use the SPACEBAR to highlight the logical drive to initialize then press F10 15 Select Yes at the prompt then press ENTER to begin initialization A graph will sho...

Page 69: ...e bays in the server must be filled by filler panels empty drive carriers or empty drive trays as appropriate With the bezel removed install the appropriate carrier or filler panel then replace the bezel by snapping it into place on the front of the server ...

Page 70: ...t be populated before dual rank DIMMs When using DDR333 DIMMs a maximum of four DIMMs can be populated when all four DIMMs are dual rank double row DIMMs DDR266 and DDR333 memory can be mixed on the server board but when mixing DIMM types DDR333 memory will be treated as DDR266 When using Dual Rank double row DIMMs a maximum of four loads per memory channel is supported therefore a maximum of four...

Page 71: ...opied the primary DIMM is automatically removed from service Since one DIMM per channel is always Supported DDR266 DIMM populations Bank 3 DIMMs 3A and 3B Bank 2 DIMMs 2A and 2B Bank 1 DIMMs 1A and 1B Single row Single row Single row Empty Single row Single row Empty Empty Single row Double row Double row Double row Empty Double row Double row Empty Empty Double row Double row Single row Single ro...

Page 72: ...ge on page 37 Make sure that you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 3 Pull the plastic tabs away from the sides of the memory module slot If you are replacing a memory module lift the old module out of the slot 4 Align the notch on the new module with the notch in the memory mod...

Page 73: ... www gateway com 6 Turn on the server then make sure that the operating system completely loads If you receive an error see Memory on page 120 7 Follow the instructions in Updating the FRU SDR on page 32 ...

Page 74: ...all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 3 If necessary disconnect any cables that are attached to installed PCI expansion cards 4 Lift the PCI riser assembly from the system board by lifting the two blue latches on the assembly Caution The PCI riser assembly and individual PCI expansion cards are not hot swappable Before installing o...

Page 75: ...ition the PCI riser assembly over the PCI sockets on the server board lining up the four hooks at the back of the riser assembly with the four slots in the back of the chassis 7 Press the PCI riser assembly back into the server 8 Follow the instructions in Closing the server case on page 39 9 See the card s documentation for software installation instructions Caution Do not touch the contacts on t...

Page 76: ...lue latches on the assembly 5 If you are replacing a card remove the old expansion card You can slightly rock the card end to end to loosen and remove the card do not bend the card sideways then proceed to Step 6 OR If you need to change out the PCI riser connector follow the instructions in Removing and installing a PCI riser connector on page 72 6 Insert the new PCI card into the card slot You c...

Page 77: ...if it fails or if a different option is required To remove and install a PCI riser connector 1 Follow the instructions in Preventing static electricity discharge on page 37 Make sure that you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 38 3 Remove the PCI riser assembly by following the ins...

Page 78: ...isengage the board from the riser 6 Place the PCI riser connector in a static free bag for future use 7 Line up the screws on the riser assembly with the slot and the large hole on the new PCI riser connector 8 Press and hold the blue riser locking lever then place the PCI riser connector onto the retention pins Riser retention pin Riser locking lever PCI riser connector ...

Page 79: ... lever 10 Install PCI expansion cards by following the instructions in Removing and installing a PCI expansion card on page 71 11 Install the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 69 12 Follow the instructions in Closing the server case on page 39 ...

Page 80: ...m the fan distribution board and remove it from the server 6 Make sure that the arrows are oriented correctly then insert the replacement fan into the fan module 7 Connect the fan power cable to the fan distribution board 8 Follow the instructions in Installing the processor air duct on page 42 9 Follow the instructions in Closing the server case on page 39 Caution The system fans are not hot swap...

Page 81: ...u turn off the server then unplug the power cord and all other cables connected to the server 3 Follow the instructions in Opening the server case on page 38 4 Follow the instructions in Removing the processor air duct on page 41 Warning Processors and heat sinks may be hot if the computer has been running Before replacing a processor or heat sink allow them to cool for several minutes Caution A h...

Page 82: ...n the corners of the heat sink then twist the heat sink slightly to break the seal between the heat sink and remove it from the processor 6 Rotate the processor release lever a full 135 to release the processor then lift the processor out of the socket Caution Do not force the heat sink from the processor Doing so could damage the processor ...

Page 83: ...ket make sure that The processor release lever is open all the way 135 from the closed position The triangular arrow on the corner of the processor aligns with the triangular icon on the corner of the CPU socket Caution If you do not remove the air dam from the processor air duct the second processor may overheat resulting in loss of data and possible damage to your server ...

Page 84: ...nally to the first screw Do not fully tighten one screw before tightening another 12 Gradually and equally tighten each captive screw until each is firmly tightened Do not over tighten the screws 13 Follow the instructions in Installing the processor air duct on page 42 14 Follow the instructions in Closing the server case on page 39 Important If you install two processors onto the system board th...

Page 85: ...nect the power signal cable main power cable and the CPU power cables from the system board 5 Disconnect the flex cable and the 2 3 power cable from the backplane Warning The power supply in this server contains no user serviceable parts Only a qualified computer technician should service the power supply Your server comes with a 3 wire AC power cord fitted with the correct plug style for your reg...

Page 86: ... chassis then slide it towards the back of the server to engage it beneath the two retention clips at the back of the chassis 9 Connect the power signal cable the main power cable and the CPU power cable to the system board 10 Connect the flex cable and the 2 3 cable to the backplane 11 If you have a hot swap backplane installed follow the instructions in Installing the air baffle on page 44 12 Fo...

Page 87: ...ord and all other cables connected to the server 2 Remove the bezel by unlocking it then pulling it straight off the front of the chassis 3 Follow the instructions in Opening the server case on page 38 4 Follow the instructions in Removing the air baffle on page 42 5 Remove all drives and drive carriers by following the instructions in Installing or replacing a hard drive on page 53 Make note of w...

Page 88: ...s 10 Tighten the blue captive screw at the right side of the board to secure the backplane to the server 11 Connect all cables to the backplane 12 Follow the instructions in Installing the air baffle on page 44 13 Follow the instructions in Closing the server case on page 39 14 Install the drives back into the server If you are replacing the backplane make sure that you replace the drives in the s...

Page 89: ...gs on your printout then close the utility 4 Turn off your server then follow the instructions in Preventing static electricity discharge on page 37 5 Follow the instructions in Opening the server case on page 38 6 Locate the old battery on the system board and note its orientation You will need to install the new battery the same way Warning Danger of explosion if battery is incorrectly replaced ...

Page 90: ...that the positive side of the new battery is facing up then press the new battery into the socket until it snaps into place 9 Follow the instructions in Closing the server case on page 39 10 Turn on your server then press F2 when the Gateway logo screen appears during startup 11 Restore any BIOS settings that you wrote down in Step 3 12 Save all your settings and close the BIOS Setup utility ...

Page 91: ...ver case on page 38 4 Press the blue latch at the back of the control panel then slide the control panel forward far enough to reach the front panel and USB cable connectors at the back of the panel 5 Disconnect the cables from the control panel Caution The control panel is not hot swappable Before installing or removing the control panel make sure that power is turned off and the power cord is un...

Page 92: ...nt panel and USB cables If you disconnected the cables from the system board or backplane reconnect them 7 Slide the control panel the rest of the way into the server until it clicks into place 8 Follow the instructions in Closing the server case on page 39 9 Replace the bezel on the front of the server ...

Page 93: ...emory modules by following the instructions in Installing memory on page 65 5 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 69 6 Remove the heat sinks and processors by following the instructions in Installing a processor on page 76 7 Disconnect all cables from the system board noting their locations and orientation You will r...

Page 94: ...h on the back I O port panel for added leverage 10 Lift the board away from the case 11 Insert the new system board into the case then slide the board toward the back of the case until the holes in the board line up with the threaded standoffs on the case 12 Replace the 9 system board screws you removed in Step 8 ...

Page 95: ... instructions in Removing and installing the PCI riser assembly on page 69 18 Follow the instructions in Installing the processor air duct on page 42 19 Follow the instructions in Closing the server case on page 39 20 Turn on your server then press F2 when the Gateway logo screen appears during startup 21 Check BIOS settings to make sure that they detect the server s new hardware then save your ch...

Page 96: ...Chapter 5 91 Using the BIOS Setup Utility Opening the BIOS Setup utility Updating the BIOS Resetting the BIOS settings to their factory defaults Resetting the BIOS passwords ...

Page 97: ...ttings related to your server s hardware and configuration Advanced gives you access to information and settings for PCI cards peripheral devices memory and the chipset Boot gives you access to information and settings for startup features and startup sequences Security gives you access to settings related to system access passwords For more information see Server security on page 29 Server gives ...

Page 98: ...ling BIOS The BIOS flash memory of this server is divided into two partitions a primary active partition from which the server boots and a secondary partition to which BIOS updates are diverted When a BIOS update occurs the existing BIOS image is preserved on the primary partition and the system is automatically prompted to attempt to boot from the new BIOS on the secondary partition If a boot fai...

Page 99: ...e server then disconnect the power cords and all other cables connected to the server 7 Follow the instructions in Opening the server case on page 38 8 Place the jumper back onto pins 1 2 9 Follow the instructions in Closing the server case on page 39 Recovering the BIOS If you encounter a problem while you are updating the BIOS such as a power outage the BIOS update may not be successful If the s...

Page 100: ...bles connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Remove the jumper across pins 2 3 of jumper J1H3 Rcvr Boot then place the jumper across pins 1 2 4 Follow the instructions in Closing the server case on page 39 Caution Moving the jumper while the power is on can damage your server Always turn off the server and unplug the power cords and all other cable...

Page 101: ... beep continually The process is complete when the server stops beeping 7 Remove the bootable USB disk on key or CD 8 Turn off the server then disconnect the power cords and all other cables connected to the server 9 Follow the instructions in Opening the server case on page 38 10 Place the jumper back onto pins 2 3 11 Follow the instructions in Closing the server case on page 39 12 Plug in the AC...

Page 102: ...power button while continuing to hold down the reset button 5 Release both buttons at the same time The BIOS is reset To reset the BIOS using the system board jumper 1 Print the appendix for BIOS Settings in this guide 2 Restart your server then press F2 when the Gateway logo screen appears during startup 3 Record any custom BIOS settings on your printout 4 Follow the instructions in Preventing st...

Page 103: ...r back onto pins 2 3 11 Follow the instructions in Closing the server case on page 39 Resetting BIOS passwords To reset BIOS password s you must either reset and clear all BIOS settings or use the Password Clear jumper To reset BIOS passwords follow the instructions in Resetting the BIOS on page 97 To clear the BIOS password s 1 Turn off the server then disconnect the power cords and all other cab...

Page 104: ... s is cleared 5 Turn off the server then disconnect the power cords and all other cables connected to the server 6 Place the jumper back onto pins 2 3 7 Follow the instructions in Closing the server case on page 39 Caution Moving the jumper while the power is on can damage your server Always turn off the server and unplug the power cords and all other cables before changing the jumper ...

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Page 106: ...Getting telephone support and training Interpreting error messages and codes Troubleshooting If the suggestions in this chapter do not correct the problem see Telephone support on page 102 for more information about how to get help ...

Page 107: ...s documentation and technical support resources If you have how to questions about using a program see The program s online Help The program s documentation Your operating system s documentation The software or hardware manufacturer s Web site See Troubleshooting on page 107 Have your client ID serial number located on the back of your server case and order number available along with a detailed d...

Page 108: ...vice Get tutorial assistance for software issues 800 229 1103 charged to your credit card Gateway Customer Care Talk to a Gateway Customer Care representative about a non tutorial technical support question 877 485 1464 US option 6 800 846 3609 Canada and Puerto Rico 605 232 2191 all other countries Sales accounting and warranty Get information about available systems pricing orders billing statem...

Page 109: ... information about preventing damage from static electricity see Preventing static electricity discharge on page 37 After you complete any maintenance task where you have to open the server case make sure that you close the case and reconnect all cables before you restart your server Warning To avoid bodily injury do not attempt to troubleshoot your server problem if The power cord or plug is dama...

Page 110: ...ure that the correct drive type is selected Hard disk controller failure press F1 to try reboot The drive controller may be defective Press F1 to try to restart the server For more information about running diagnostics on your hard drive see your operating system s documentation Insert bootable media device Restart your server then open the BIOS Setup utility by pressing and holding F2 while your ...

Page 111: ...rs were detected during server start up on page 120 for a possible solution Memory size error Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Save the memory configuration Missing operating system The master boot record may be corrupt For troubleshooting information see The master boot record is corrupted on page 120 System Event Log Full ...

Page 112: ...er then open the BIOS Setup utility by pressing and holding F2 while your server restarts Check your configuration settings When diagnosing problems press the non maskable interrupt NMI button with a straightened paper clip to put the server into a halt state For the location of the button see Control panel on page 2 If an error occurs in a program see its documentation or online help Battery repl...

Page 113: ...OS will boot the operating system No error found A PCI expansion card for example a RAID controller can also issue audible errors by itself usually consisting of one long tone followed by a series of short tones For more information on the beep codes issued check the documentation for that device The following table shows POST error beep codes Prior to system video initialization BIOS uses these c...

Page 114: ...ith known good processors Same as for 4 beeps 6 The keyboard controller 8042 may be defective The BIOS cannot switch to Protected mode Remove the keyboard to see if the error goes away If it does try a known good keyboard Same as for 4 beeps 7 General exception error processor exception error Same as for 4 beeps Same as for 5 beeps 8 Display memory error system video adapter If the system video ad...

Page 115: ...g Server identification enabled System Fault Visible fault warning Front panel and left back of system board Green or Orange On No fault Green blink Degraded Orange Critical error or non recoverable Orange blink Non critical ATA Activity Front panel Front panel and left side of system board Green Blinking Drive active DIMM Fault Identify failing memory module On the system board at the back of eac...

Page 116: ...Initializes both the 8259 compatible PICs in the system 05 Off G Off G Initialize the interrupt controller in hardware generally PIC and interrupt vector table 06 Off G G Off Do R W test to CH 2 count reg Initialize CH 0 as system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INT1Ch vector to POSTINT1ChHandlerBlock 08 G Off Off Off Initialize the CPU The...

Page 117: ...nitialization Initialize language and font modules for ADM Activate ADM module 33 Off Off O O Initialize the silent boot module Set the window for displaying text information 37 Off G O O Displaying sign on message CPU information setup key message and any OEM specific information 38 G Off R R Initialize different devices through DIM See DIM code checkpoints on page 117 for more information 39 G O...

Page 118: ...heral parameters Enable disable NMI as selected 90 R Off Off R Late POST initialization of system management interrupt A0 R Off R Off Check boot password if installed A1 R Off R G Clean up work needed before booting to operating system A2 R Off O Off Take care of runtime image preparation for different BIOS modules Fill the free area in F000h segment with 0FFh Initializes the Microsoft IRQ Routing...

Page 119: ...iption Before D1 R R Off O Early chipset initialization is done Early super I O initialization is done including RTC and keyboard controller NMI is disabled D1 R R Off O Perform keyboard controller BAT test Check if waking up from power management suspend state Save power on CPUID value in scratch CMOS D0 R R Off R Go to flat mode with 4 GB limit and GA20 enabled Verify the bootblock checksum D2 R...

Page 120: ... CPUID information is stored in memory D9 O R Off O Store the Uncompressed pointer for future use in PMM Copying Main BIOS into memory Leaves all RAM below 1 MB Read Write including E000 and F000 shadow areas but closing SMRAM DA O R G R Restore CPUID value back into register Give control to BIOS POST ExecutePOSTKernel See POST code checkpoints on page 111 for more information E1 E8 EC EE OEM memo...

Page 121: ...ery file configuration to the current configuration of the flash part FB O R O O Make flash write enabled through chipset and OEM specific method Detect correct flash part Verify that the found flash part size equals the recovery file size F4 R O R R The recovery file size does not equal the found flash part size FC O O R R Erase the flash part FD O O R O Program the flash part FF O O O O The flas...

Page 122: ...ude manual configured onboard peripherals memory and I O decode windows in PCI PCI bridges and noncompliant PCI devices Static resources are also reserved Boot Output Device Initialization function 2 Searches for and initializes any PnP PCI or AGP video devices 38 Initialize different buses and perform the following functions Boot Input Device INitialization function 3 Searches for and configures ...

Page 123: ...e installation see Installing a CD or DVD drive on page 50 and Removing a CD or DVD drive on page 52 Your CD drive tray does not open Press a straightened paper clip wire into the CD drive s manual eject hole The drive tray opens If this problem happens frequently while the server is turned on the drive may be defective Diskette drive The diskette drive is not recognized Restart your server To che...

Page 124: ...re that the drives are seated correctly For instructions see Installing or replacing a hard drive on page 53 Reseat the drive cables on the backplane If your server has been subjected to static electricity or physical shock you may need to reinstall the operating system You receive a Non system disk or disk error error message Eject the diskette from the diskette drive then press ENTER Make sure t...

Page 125: ... dial up on page 120 Keyboard Liquid has been spilled into the keyboard If you spilled liquid in the keyboard turn off your server and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it This type of damage is not covered by your server s warranty Memory Memory ...

Page 126: ...he Dialing Properties dialog box opens 2 Make sure that all settings are correct Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noi...

Page 127: ...install the modem device driver For instructions see Using your System Companion CD on page 33 Open your server and reseat the modem For instructions see Removing and Installing PCI expansion cards on page 69 Monitor Your server is running but there is no picture Adjust the brightness and contrast controls to the center position Make sure that the monitor is plugged in and turned on If the monitor...

Page 128: ...y One way to check this is to plug the server directly into a wall outlet bypassing the surge protector or UPS Make sure that the electrical outlet is working by plugging a working device such as a lamp into the outlet then turning it on to test the outlet Open your server and make sure that the power supply module cage cable is connected correctly to the system board If you recently added or upgr...

Page 129: ...124 www gateway com ...

Page 130: ...Appendix A 125 Server Specifications The following specifications are for the standard configuration Your server may contain optional equipment All specifications are subject to change ...

Page 131: ...pply Ports PS 2 keyboard or mouse 2 USB 3 Serial 1 RJ 45 Video 2 LAN 2 RJ 45 Drives standard One slimline bay for a CD drive standard or a DVD drive optional One USB diskette drive not installed in server Card sizes Supports one full length full height and one low profile PCI expansion card Power supply 450 W Operating systems Supports Windows Server 2003 Windows Small Business Server 2003 Novell ...

Page 132: ...n low profile LP SDRAM modules Memory sparing optional PCI device slot PCI riser assembly featuring One full length full height 64 bit PCI riser PCI PCI X or PCI Express One low profile LP 64 bit PCI X riser up to 66 MHz VGA On board ATI Rage XL 8 MB SDRAM Up to 1600 1200 2D Up to 1024 768 3D LAN Intel 82546EB controller Dual onboard 10 100 1000 network interface IEEE 850 3u auto negotiation suppo...

Page 133: ... of change 18 F 10 C per hour Nonoperating 40 to 158 F 40 to 70 C Operating 50 to 95 F 10 to 35 C derated 0 9 F 0 5 C for every 1 000 feet 305 meters Use of 2 GB DIMMs derates the server to 86 F 30 C Altitude 10 000 feet 3 048 meters maximum Humidity Nonoperating 90 relative noncondensing at 86 F 30 C Shock Operating 2 0 g 11 msec 1 2 sine Packaged operational after an 18 fall Electrostatic discha...

Page 134: ... information about your server such as memory size hard drive size and processor type visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server ...

Page 135: ...130 www gateway com ...

Page 136: ...fter a system board change a record of the settings will make the process much easier You can print this appendix then record your custom BIOS settings on the printout Only settings which can be changed are listed For a complete list of viewable BIOS settings run the BIOS Setup utility ...

Page 137: ...setting information BIOS menu BIOS submenu Setting Value Main System Overview AMIBIOS Version Build date Processor Type Speed Count System Memory Size System Time HH MM SS System Date DAY MM DD YYYY Language English French German Italian Spanish Advanced Processor Configuration Manufacturer Brand String Frequency FSB Speed CPU1 CPUID Cache L1 Cache L2 Cache L3 CPU2 CPUID Cache L1 Cache L2 Cache L3...

Page 138: ... Enabled S ATA Ports Definition A1 3rd A2 4th M A1 4th A2 3rd M Mixed P ATA S ATA SelectsMixed P ATA S ATA submenu for configuring mixed P ATA and S ATA Primary IDE Master Selects IDE Device Configuration submenu with additional device details settings Primary IDE Slave Selects IDE Device Configuration sub menu with additional device details settings Secondary IDE Master Selects IDE Device Configu...

Page 139: ...e Configuration submenu with additional device details settings Hard Disk Write Protect Disabled Enabled IDE Detect Time Out Sec 0 5 10 15 20 25 30 35 ATA PI 80 Pin Cable Detection Host Device Host Device Floppy Configuration Floppy A Disabled 720 KB 3 1 2 1 44 MB 3 1 2 2 44 MB 3 1 2 Onboard Floppy Controller Disabled Enabled Super I O Configuration Serial Port A Address Disabled 3F8 IRQ4 2F8 IRQ3...

Page 140: ...nly Auto Keyboard and Mouse Port 60 64 Emulation Disabled Enabled USB 2 0 Controller Enabled Disabled USB 2 0 Controller Mode FullSpeed 12Mbps HiSpeed 480Mbps USB Mass Storage Device Configuration Selects USB Mass Storage Device Configuration submenu with USB Device enable PCI Configuration Onboard Video Disabled Enabled Dual Monitor Video Enabled Disabled Onboard NIC 1 Left Disabled Enabled BIOS ...

Page 141: ...abled Slot 4 Option ROM Disabled Enabled Memory Configuration DIMM 1A Information Installed Not Installed Disabled Spare DIMM 1B Information Installed Not Installed Disabled Spare DIMM 2A Information Installed Not Installed Disabled Spare DIMM 2B Information Installed Not Installed Disabled Spare DIMM 3A Information Installed Not Installed Disabled Spare BIOS menu BIOS submenu Setting Value ...

Page 142: ...bled Disabled Memory Sparing Disabled provides the most memory space Sparing reserves memory to replace failures Spare Disabled Boot Boot Settings Configuration Quick Boot Disabled Enabled Quiet Boot Disabled Enabled Bootup Num Lock Off On PS 2 Mouse Support Disabled Enabled Auto POST Error Pause Disabled Enabled Hit F2 Message Display Disabled Enabled BIOS menu BIOS submenu Setting Value ...

Page 143: ...equence from the available devices A device enclosed in parenthesis has been disabled Hard Disk Drive 1st Drive Varies Specifies boot sequence from the available devices nth Drive Varies Specifies boot sequence from the available devices Removable Drive 1st Drive Varies Specifies boot sequence from the available devices nth Drive Varies Specifies boot sequence from the available devices ATAPI CDRO...

Page 144: ...is Installed Not installed Set Admin Password Set or clear Admin password Set User Password Set or clear User password User Access Level No Access View Only Limited Full Access Clear User Password Clears user password Fixed disk boot sector protection Disabled Enabled Password On Boot Disabled Enabled Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 minutes BIOS ...

Page 145: ... NIC 1 MAC Address Varies NIC 2 MAC Address Varies System Part Number Varies System Serial Number Varies Chassis Part Number Varies Chassis Serial Number Varies BIOS Version BIOS ID string excluding build time date BMC Device ID Varies BMC Firmware Revision Varies BMC Device Revision Varies PIA Revision Varies SDR Revision Varies HSC FW Revision HSBP Firmware revision of the Hotswap controller N A...

Page 146: ...CTS RTS CD Terminal Type PC ANSI VT100 VT UTF8 ACPI Redirection Port Disabled Serial A Serial B Serial Port Connector Serial A Serial B Event Log Configuration Clear All Event Logs Disabled Enabled BIOS Event Logging Disabled Enabled Critical Event Logging Disabled Enabled ECC Event Logging Disabled Enabled PCI Error Logging Disabled Enabled BIOS menu BIOS submenu Setting Value ...

Page 147: ... Loss Stays Off Power On Last State not supported When set to Stays Off Power Switch Inhibit is disabled FRB 2 Policy Disable BSP not supported Do not disable BSP not supported Retry on Next Boot Disable FRB2 Timer Late POST Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes Hard Disk OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes BIOS menu BIOS submenu Setting Value ...

Page 148: ...ay On Reset Power Off Platform Event Filtering Enabled Disabled Exit Save Changes and Exit F10 Discard Changes and Exit ESC key Discard Changes F7 Load Setup Defaults F9 Load Custom Defaults Save Custom Defaults BIOS submenu BIOS 2nd level submenu Setting Value IDE Configuration Cont d Mixed P ATA S ATA First ATA Channel P ATA M S S ATA M S Second ATA Channel S ATA M S None BIOS menu BIOS submenu ...

Page 149: ...vice information Vendor Device vendor Size Device size LBA Mode Device LBA mode Block Mode Device block mode PIO Mode Device PIO mode Async DMA Device Async DMA mode Ultra DMA Device Ultra DMA mode S M A R T Device S M A R T support Type Not Installed Auto CDROM ARMD LBA Large Mode Disabled Auto Block Multi Sector Transfer Mode Disabled Auto BIOS submenu BIOS 2nd level submenu Setting Value ...

Page 150: ...sfer Disabled Enabled BIOS submenu BIOS 2nd level submenu Setting Value USB Configuration Cont d USB Mass Storage Device Configuration USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec 40 Sec Device 1 Displayed if a device is detected Includes a DeviceIDstringreturned by the USB device BIOS submenu BIOS 2nd level submenu Setting Value ...

Page 151: ...Auto Floppy Forced FDD Hard Disk CDROM Device n Displayed if a device is detected Includes a DeviceIDstringreturned by the USB device Emulation Type Auto Floppy Forced FDD Hard Disk CDROM BIOS submenu BIOS 2nd level submenu Setting Value ...

Page 152: ...Appendix C 147 Safety Regulatory and Legal Information Safety information Legal and Regulatory Information ...

Page 153: ...lug into an outlet contact an electrician to install the appropriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded ...

Page 154: ... in areas classified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial facilities Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord ...

Page 155: ...rd with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive RENs on a telephone line ...

Page 156: ...l apparatus as set out in the radio interference regulations of Industry Canada Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada Telecommunications per Industry Canada CS03 for products fitted with an IC compliant modem...

Page 157: ... to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Warning To avoid electrical shock or equipment malfunction do not attempt to m...

Page 158: ...formance Standard Should the unit ever need servicing contact an authorized service location California Proposition 65 Warning Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Warning This product contains c...

Page 159: ...ww gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or...

Page 160: ...g passwords 98 rolling 93 settings 131 troubleshooting 118 updating 93 BIOS Setup utility 91 menus 92 132 navigating through 92 opening 92 passwords 29 98 recording configuration 28 settings 132 submenus 143 144 145 troubleshooting 118 BMC 32 Boot menu BIOS Setup utility 92 bootblock initialization code checkpoints diagnostic LEDs 114 bootblock recovery code checkpoints diagnostic LEDs 115 C cabin...

Page 161: ...ts 117 bootblock initialization code checkpoints 114 bootblock recovery code checkpoints 115 DIM code checkpoints 117 POST code checkpoints 111 DIM code checkpoints 117 DIMM see memory DIMM slots location 6 diskette drive connector 5 6 installing 50 location 2 replacing 50 troubleshooting 118 display troubleshooting 122 documentation Gateway Web site 7 System Companion CD 33 drive bays location 2 ...

Page 162: ...ion 2 I I O panel 3 IDE connectors 5 6 drive configuration 45 identifying your server 31 indicators 2 3 21 31 information LED 110 initial hardware settings 24 installing add in card 69 air baffle 44 backplane 82 battery 84 bezel 18 card 69 CD drive 50 CD or DVD drive 50 diskette drive converted hard drive bay 45 DVD drive 50 expansion cards 69 hard drive 53 heat sink 76 hot swap backplane 82 hot s...

Page 163: ... troubleshooting 120 memory slots location 4 messages 105 modem connection speed 122 troubleshooting 120 monitor cleaning 27 port 3 troubleshooting 122 motherboard see system board mounting server 13 mouse port 3 N network jack 3 NMI 107 non maskable interrupt 2 107 O onboard RAID configuring 61 online memory sparing 66 opening case 38 operating system setup 24 P password clearing 98 resetting 98 ...

Page 164: ...AID drives installing 53 rail installation 13 RAM see memory recovering BIOS 94 removing see also installing server from cabinet 19 replacing see installing reset button 2 resetting the BIOS 97 riser card 4 5 6 69 RJ 45 serial port 3 configuring 23 rolling BIOS 93 S safety general precautions 10 148 guidelines for troubleshooting 104 static electricity 37 SATA backplane 82 connectors 5 drive locat...

Page 165: ...s 110 System Companion CD 7 33 system configuration protecting with passwords 29 system fan installing 75 system ID 31 system ID LED 31 system recovery preparing for 28 recording BIOS configuration 28 T technical support Customer Care 102 resources 102 tips before contacting 102 telephone support 102 training CD 103 Gateway Learning Libraries 103 troubleshooting add in card 119 battery 107 beep co...

Page 166: ...ower supply UPS 12 updating baseboard management controller firmware 32 BIOS 93 firmware 32 UPS 12 USB ports internal connector 5 6 location 2 3 user password 29 utilities BIOS Setup 91 V VGA port 2 3 Video connectors 6 W Web site Gateway 7 ...

Page 167: ...162 www gateway com ...

Page 168: ...A MAN 9315 1U USR GDE R0 01 05 ...

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