Gateway 200, User Manual, Page: 281 / 314

271
Troubleshooting
www.gateway.com
You see a “Printer is out of paper” error message
■
After adding paper, make sure that the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3.
■
Make sure that the volume control on your notebook is turned up. For
more information, see “System key combinations” on page 39.
■
Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 98 or
“Adjusting the volume in Windows 2000” on page 101.
■
Make sure that mute controls are turned off. For more information, see
“System key combinations” on page 39 or “Adjusting the volume in
Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on
page 101.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your notebook or docking station may deactivate
the touchpad.
Video
The external monitor is not working
■
Make sure that you have pressed F
N
+LCD/CRT to activate the external
monitor option.
Help and
Support
For more information about troubleshooting sound issues
in Windows XP, click Start, then click Help and Support.
Type the keyword
sound troubleshooter
in the HelpSpot
Search box , then click the arrow.