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Problem
Possible Reasons
The Easy Solution
The fruit half is not
inserted correctly or too
large.
There must be approx. 1cm of free space at the bottom
of the juicing cone. When juicing extremely large fruit
(e.g. large grapefruit, pomelos), cut off a sufficiently
thick slice at the open end of the fruit half. Then try
again. When halving the fruit, ensure to cut vertically to
the fruit axis between the calyx of the flower and the
stalk (tip ends).
The juicing cone sticks to
the drive shaft.
Clean the hexagonal interior of the juicing cone and the
drive shaft. Do not attempt to press the juicing cone
down with violence. The juicing cone must slip easily and
without violence onto the drive shaft.
The motor does not work. The appliance is not live. Check, if the power plug is connected correctly to a suf-
ficient wall power outlet with correct ratings (see: ‘Tech-
nical Specifications’). Is the power outlet live? Connect
a lamp.
The appliance is not
assembled correctly.
Unplug the appliance. Ensure to assemble the appliance
according to the instructions in chapter ‘Operation /
Assembling the Appliance’. Then try again.
Too less pressure on the
press arm.
The motor starts working, when the fruit dome presses
down the fruit halves with sufficient pressure. Slowly
increase the pressure until the motor starts operation.
The overheat protection
device has been triggered.
Unplug the appliance and refer to the instructions given
in section ‘Properties of Your New Citrus Juicer / Overhe-
at Protection’.
The power cord is dama-
ged.
Get in contact with your vendor for examination and repair.
Do not attempt to repair the power cord!
There is an unusual scrat-
ching noise during ope-
ration.
The juice collector is not
assembled correctly
Remove the juice collector and insert it again (see: ‘Ope-
ration / Assembling the Appliance’). For this, there is no
need to take the juicing cone and filter basket out of the
juice collector. The juice collector must lie evenly on the
rim of the top plate without any gap all over.
2 Filter baskets are inserted
in the juice collector.
Do not attempt to operate the appliance with both filter bas-
kets. Remove a filter basket, before re-assuming operation.
The filter basket is damaged. Do not use the filter basket again, when the filter basket
is bent or broken. Get in contact with your vendor for
replacement.
