Hints And Tips
Error Codes
Please do not disassemble the unit by yourself to avoid any dangers and
damages to the ceramic cooktop.
Problem
Possible causes
What to do
The cooktop
cannot be
turned on.
No power.
The glass is
being scratched.
Rough-edged cookware.
Use cookware with flat and smooth
bases. See “Choosing The Right
Cookware”.
See “Care And Cleaning”.
Unsuitable, abrasive scourer
or cleaning products being used.
Make sure the cooktop is connected
to the power supply and that it is
switched on. Check whether there is
a power outage in your home or area.
If you’ve checked everything and the
problem persists, call a qualified
technician.
Error codes
Causes
Short circuit of heating element
sensor
Heating element sensor damaged
The temperature of cooktop
surface is too high.
Turn off the cooktop to let it cool
down. Then restart the cooktop.
Open circuit of heating element
sensor
Shut down and restart the
cooktop, or contact the seller
Please contact the seller
E1
E2
E3
E4
Measurement
Shut down and restart the
cooktop or contact the seller
The controls are locked.
Unlock the controls. See section
“Using Your Ceramic Cooktop” for
instructions.
The touch
controls are
unresponsive.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
Some pans make
crackling or
clicking noises.
www.gaslandchef.com
8350 Patriot Blvd STE B, N. Charleston, SC 29418
1 (844) 538-7890
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