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GUARANTEE MANUAL
Purchaser obligations
GG shall be entitled to refuse to accept warranty claims if and to the extent that:
a) The purchaser has failed to subject the vehicle to any of the inspections and/or maintenance work prescribed in the operating manual or has
exceeded the date stated for such inspections or maintenance work, also excluding from the warranty defects that appear before the prescribed
date of such inspection or maintenance work not performed or performed after the prescribed date.
b) the inspection, maintenance and repair of the vehicle is carried out by third parties unauthorized or not recognised by GG.
c) Any maintenance or repair work has been performed on the vehicle in violation of the technical requirements, specifications and instructions
indicated by the manufacturer.
d) Spare parts not released for use by GG have been used to perform maintenance or repair work on the vehicle, or if and to the extent that the
vehicle has been operated using other fuels, lubricants or operating fluids (including but not limited to cleaning agents) other than those expressly
stated in the specifications in the operating manual;
e) The vehicle has been altered or modified in any way or equipped with other components than those expressly released by GG as admissible
vehicle components.
f) The vehicle has been stored or transported in a way that does not meet the corresponding technical requirements.
g) The vehicle has been used for extraordinary use such as for competitions, races or attempts at any record whatsoever.
h) The vehicle has suffered a fall or accident provoking the damage indirectly or directly.
Exclusions from the warranty
The following items will be excluded from the warranty:
a) normal wear and tear on parts including, without limitation, spark plugs, batteries, fuel filters, oil filter elements, drive chains (secondary), engine
pinions, rear sprockets, air filters, brake discs, brake pads, clutch discs, lamps, fuses, carbon brushes, footrest rubbers, tires, tubes, cables
and other rubber components.
b) lubricants (e.g. oil, grease, etc.) and operating fluids (e.g. battery fluid, cooling liquid, etc).
c) inspection, adjustment and other periodical maintenance work as well as all kinds of cleaning work.
d) Damage to paint work and corrosion thereof due to external influences such as stones, salt, industrial exhaust gases and other environmental
impacts or inadequate cleaning with inadequate products.
e) Any consequential harms caused by defects as well as incidental expenses directly or indirectly related to defects (e.g. communication charges,
cost of board and lodging, cost of rental cars, public transport charges, cost of salvage and towing, packet service expenses, etc.) as well as
other financial disadvantages (e.g. caused by loss of use of a motor vehicle, loss of earnings, loss of time, etc.).
f) Any aesthetic or acoustic phenomena that does not significantly affect the serviceable condition of the motorcycle (e.g. hidden or minor blemishes,
normal operating noise or vibrations).
g) Phenomena due to the aging of the vehicle (e.g. fading of painted or metal-coated surfaces).
