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HD-3XTL Operator Manual

LCD DISPLAY ERROR CODES

Charge Failure

The LCD displays “Charge Failure”. This error indicates that the degausser 

failed to charge to the determined power level necessary to successfully 

erase the media in the degaussing chamber. 

Note:

 The media will stay in the degaussing chamber until a successful erase 

sequence has been completed.

Action:

 Turn off the degausser for one minute and restart. (Turning off the 

power to the degausser will clear the error.) To initiate the degauss cycle with 

media already in the degaussing chamber, push the media slot open and let it 

close. The media in the degaussing chamber will be erased and only released 

with a successful degauss. If the error repeats, have the power mains 

checked and also check the degausser to make sure the power setting is set 

to match the power mains. If error persists, call customer support.

Gauss Failure

The LCD displays “Gauss Failure”. This error indicates the erasing field may 

not have been adequate to effectively erase the media in the degaussing 

chamber. Media will not be ejected. 

Action:

 Turn off the degausser for approximately one minute. Turning off the 

power to the degausser will clear the error. Turn the degausser back on. To 

initiate the degauss cycle with media already in the degaussing chamber, 

push the media slot open and let it close. The media in the degaussing 

chamber will be erased and only released with a successful degauss. If error 

persists, call customer support.

Door Open Error

The LCD displays “Door Open”. This error indicates that the media slot is not 

completely closed. The degausser checks to see if the media slot is closed 

just before the media is to be erased. 
Once the door is closed, the degausser will automatically continue the erase 

function. 

Action:

 Check media slot for obstructions. 

DISPOSAL

Disposing of the machine:

Dispose of the machine in an environmentally sound fashion  

at the end of its useful service life. Do not dispose of any of  

the parts included in the machine or its packaging with 

household trash.

US

This shipment was packaged and delivered to the carrier with utmost care 

to ensure safe delivery of goods to you, our valued customer. 

PLEASE RETAIN ALL SHIPPING MATERIALS FOR FUTURE USE. 

In the event that you need to transport the unit to a different location or to 

the factory for repair service, you must package it for safe delivery. Failure 

to do so may result in freight damage and will void the factory warranty. 

Please contact Garner Products, Inc. at (800) 624-1903 for further 

information if required.

*  All mounting hardware must be removed prior to degaussing.

SPECIFICATIONS

Part Number 

HD-3XTL,HD-3XTLE

Certifications

CE • TAA

Magnetic Field

1 Tesla (10,000 Gauss) nominal

Erasure Verification

IRONCLAD optional  

SCAN-1X standard

Complete Erasure

3 seconds (nominal)

Throughput 

(Hard drives per hour)

Up to 4,000 (1.8 in.) 

Up to 1,600 (2.5 in.) 

Up to 400 (3.5 in.)

Media

Hard drives: Laptop, standard, and network drives*  up   

                    to 1.7 in. in height 

Tape media: All LTO, all DLT,  3490, 9940, 3592, AIT, 

                     and others

Power 

(Factory configurable)

HD-3XTL:

 100-120V ±5%, 50/60 Hz 

HD-3XTLE:

 220-240V ±5%, 50/60 Hz

Power Consumption

During standby:  

 53W

During charge:   

 188W (avg)

At the time of erase: 53W

Degausser System

Capacitive discharge

Duty Cycle

Continuous

Media Slot Capacity

(HxWxD)

1.7 x 4.5 x 5.9 (in.) 

43.2 x 114.3 x 148.6 (mm)

Temperature

41°F - 104°F   (5°C - 40°C)

Humidity

10%H - 40%H without condensation

Weight

59 lbs. (27 kg)

Size 

(HxWxD)

18.9 x 13.3 x 13 (in.) 

480 x 338.6  x 328.9 (mm)

With slide:

18.9 x 22.8 x 13 (in.) 

480 x 578.1 x 328.9 (mm)

Warranty

HD-3XTL: 

One-year manufacturer’s limited warranty 

standard, optional three-year limited warranty available

HD-3XTLE: 

One-year manufacturer’s limited warranty 

standard 

Scanner:

 Ninety-day manufacturer’s limited warranty

Made in U.S.A.

By Garner Products, Inc.

EJECTING MEDIA AFTER A FAILURE 

To retrieve media that has remained in the degaussing chamber due to a failure:

Step 1: 

Press the POWER button to the off (|) position.

Step 2: 

Press the POWER button to the on (0) position.

Step 3: 

Manually open the door of the degaussing chamber.

Step 4: 

The HD-3XTL will complete a degauss cycle and release the media.

Step 5: 

If the media does not release, call Garner for technical support.

Summary of Contents for HD-3XTL

Page 1: ... 1425 GarnerProducts com 10620 Industrial Avenue Suite 100 Roseville CA 95678 The World Leader In Data Elimination Operator Manual HD 3XTL 4075 496A Manual Operator HD 3XTL Specifications subject to change without notice HIPAA HD 3XTL 2020 5 12 ...

Page 2: ...sert media Indicates media slot is open this is normal when inserting media to be erased Door has closed and the erase cycle has started Successful erase Indicates power and erasing field strength was verified and data has been eliminated Erased media will slide out Ready for next cycle Inserting media starts the next cycle INITIATION Introduction The high speed high volume Garner HD 3XTL degausse...

Page 3: ... its packaging with household trash US This shipment was packaged and delivered to the carrier with utmost care to ensure safe delivery of goods to you our valued customer PLEASE RETAIN ALL SHIPPING MATERIALS FOR FUTURE USE In the event that you need to transport the unit to a different location or to the factory for repair service you must package it for safe delivery Failure to do so may result ...

Page 4: ...3 of 5 HD 3XTL Operator Manual ...

Page 5: ...F ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL WRITTEN STATUTORY EXPRESS OR IMPLIED GARNER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS TO THE EXTENT PERMITTED BY LAW IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED GARNER LIMITS THE DURATI...

Page 6: ...tact Carlos Contreras Tel 52 55 5272 9517 5434 52 998 255 6888 252 3547 Skype cha contreras Email concordmexico garner products com Singapore Datumstruct s Pte Ltd 33 Changi South Ave 2 03 00 Singapore 486445 Tel 65 6749 0206 Fax 65 6742 2827 Hours Monday Friday 9 00 am to 6 00 pm Singapore Standard Time GMT 8 hours Email datumstruct garner products com United Kingdom Varese Secure Ltd Lancaster C...

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