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4.

 

Select an option to add your device to your Garmin Connect account: 

o

 

If this is the first device you have paired with the Garmin Connect Mobile app, 
follow the on-screen instructions. 

o

 

If you have already paired another device with the Garmin Connect Mobile app, 
from the settings menu, select 

Garmin Devices

 >

Add Device

, and follow the on-

screen instructions. 

he Heart Rate Sensor on My Watch Is Not 
Accurate  

Optical heart rate sensors work by using lights that can measure small changes in blood volume 
in the capillary layer just below the epidermis (outermost of the three layers that make up the 
skin) as blood flows through the wrist area. While Garmin’s wrist heart rate monitor technology 
is state of the art, there are inherent limitations with the technology that may cause some of the 
heart rate readings to be inaccurate under certain circumstances.  

The information below describes the main reasons that can affect heart rate accuracy as well as 
ways to potentially improve it. 

 IMPORTANT:

 

Garmin Optical Heart Rate Sensor Accuracy Disclaimer

 

SKIP TO

 

Summary of Contents for Vivosport

Page 1: ...entering the wrong code will result in a Pairing Failed message Select the option to Retry the process Sometimes attempting the process If the issue persists reboot the Garmin device by powering it of...

Page 2: ...al power source Garmin Connect App Bluetooth Troubleshooting Many Bluetooth issues can be solved by restarting your Garmin device and restarting your phone If you continue to have an issue the followi...

Page 3: ...have been completed and you are not receiving any smart notifications See Related content below to further troubleshoot your issue The Band on My vivosport Device Is Damaged If the band on your vivos...

Page 4: ...e and enable the related permissions iOS Instructions 1 Open Garmin Connect app 2 Select More lower right 3 Select Settings 4 Select App Permissions 5 If any permissions related to notifications Conta...

Page 5: ...to your device s Owner s Manual Step 4 Android Users Confirm that Notification Access has been granted to the Garmin Connect app The location of this setting will vary by phone manufacturer If you ca...

Page 6: ...e it must be paired directly through the Garmin Connect Mobile app instead of from the Bluetooth settings on your smartphone 1 From the app store on your smartphone install the Garmin Connect Mobile a...

Page 7: ...sensors work by using lights that can measure small changes in blood volume in the capillary layer just below the epidermis outermost of the three layers that make up the skin as blood flows through t...

Page 8: ...the presence of other signals that have a much larger magnitude and that change more dynamically In the following example the watch initially detected and locked onto the runner s pulse but around 20...

Page 9: ...blood flow The watch is properly tight when you can move the watch and the skin underneath moves with it Certain Types of Activities Can Affect Heart Rate Performance Activities that cause flexing of...

Page 10: ...os Can Affect Heart Rate Accuracy Tattoos can impact heart rate sensor accuracy and performance In some cases the optical sensor may not even turn on The ink pattern and saturation of some tattoos can...

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