Garmin Vivosport Troubleshooting Manual Download Page 5

o

 

iOS 12 or higher

 

 
Under 

ALERTS

 make sure that 

Notification Center

 is checked to receive smart 

notifications for the selected app 
 

 

o

 

iOS 11 or lower

 

 
Under 

ALERTS

 make sure that 

Show in History

 is toggled on to receive smart 

notifications for the selected app 
 

 

 

Step 3: Check the Smart Notifications setting on your Garmin Device

 

 

This setting is usually found under Settings > Bluetooth/Phone.  This setting needs to be 
turned on.  For specific steps, refer to your device's 

Owner's Manual

. 

Step 4: Android Users:  Confirm that Notification Access has been granted to 
the Garmin Connect app.

 

 

The location of this setting will vary by phone manufacturer. If you cannot find this 
setting 

Contact your phone manufacturer

 for specific instructions. 

 

NOTE:

  The following are general steps and may not match your particular phone 

1.

 

Open the phone's 

Settings 

menu 

2.

 

Select the 

magnifying glass

 icon at the top of the screen 

3.

 

Input “Access” into the search box 

4.

 

Select 

Notification Access

 or 

Access to Notifications

 

 

On some phones you may need to select 

Special Access

 first 

5.

 

Enable access to notifications for Connect 

Summary of Contents for Vivosport

Page 1: ...entering the wrong code will result in a Pairing Failed message Select the option to Retry the process Sometimes attempting the process If the issue persists reboot the Garmin device by powering it of...

Page 2: ...al power source Garmin Connect App Bluetooth Troubleshooting Many Bluetooth issues can be solved by restarting your Garmin device and restarting your phone If you continue to have an issue the followi...

Page 3: ...have been completed and you are not receiving any smart notifications See Related content below to further troubleshoot your issue The Band on My vivosport Device Is Damaged If the band on your vivos...

Page 4: ...e and enable the related permissions iOS Instructions 1 Open Garmin Connect app 2 Select More lower right 3 Select Settings 4 Select App Permissions 5 If any permissions related to notifications Conta...

Page 5: ...to your device s Owner s Manual Step 4 Android Users Confirm that Notification Access has been granted to the Garmin Connect app The location of this setting will vary by phone manufacturer If you ca...

Page 6: ...e it must be paired directly through the Garmin Connect Mobile app instead of from the Bluetooth settings on your smartphone 1 From the app store on your smartphone install the Garmin Connect Mobile a...

Page 7: ...sensors work by using lights that can measure small changes in blood volume in the capillary layer just below the epidermis outermost of the three layers that make up the skin as blood flows through t...

Page 8: ...the presence of other signals that have a much larger magnitude and that change more dynamically In the following example the watch initially detected and locked onto the runner s pulse but around 20...

Page 9: ...blood flow The watch is properly tight when you can move the watch and the skin underneath moves with it Certain Types of Activities Can Affect Heart Rate Performance Activities that cause flexing of...

Page 10: ...os Can Affect Heart Rate Accuracy Tattoos can impact heart rate sensor accuracy and performance In some cases the optical sensor may not even turn on The ink pattern and saturation of some tattoos can...

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