Page 30
190-00355-04
GDL 69/69A XM Satellite Radio Activation Procedures
Rev. K
Figure 7-4. Channel Listings Screen
7.4 Refreshing
If the unit is not activated after one hour a ‘refresh’ may be needed. To accomplish this go to the website
https://care.siriusxm.com/retailrefresh_view.action
as explained in Section 2.2. When asked for the Radio
ID number on the website, enter the ID number of the service you are refreshing, either your audio
package or your data (weather) package. If refreshing both, you’ll have the opportunity to ‘refresh
another XM radio’. If you still are having trouble, call Garmin technical support using the telephone
numbers listed at the front of this guide.
7.5 Deactivating and Reactivating the GDL 69 Series
When the GDL 69 Series is not properly activated, in some cases it may be necessary to perform a full
deactivation and reactivation of the system in order to make it work properly. This procedure is
complicated and should never be attempted without the guidance of Garmin AT technical support
personnel. Please contact Garmin AT technical support using the telephone numbers listed at the front of
this guide.
