Installation Troubleshooting
Symptom
Possible Causes
The radar does not
turn on. The status
LED is not on.
• The power cable may not be connected correctly to the device or to the battery.
Check all connections.
• The inline fuse may have blown. Check the fuse and replace it if necessary.
• The wire gauge used to extend the power cable may be too small for the length
of the extension. Check the table provided in the Power Cable Extensions section
of these instructions to make sure the correct wire gauge is used (
).
• If the radar uses a voltage converter, it may be connected through an incompatible
or third-party voltage converter. Use only the voltage converter supplied with the
radar, or the correct voltage converter purchased from Garmin or from your local
Garmin dealer.
The radar is not
available on the
Garmin device or on
devices connected to
the Garmin network.
• The radar may not be powering on. Check the status LED.
• The device software may not be up-to-date. Update the software on the device or on
the Garmin network.
• The network cable may not be connected correctly to the device or to the Garmin
network. Check all connections.
• If a field-installable network connector was used, it may have been installed improp
erly. Check the connector.
The status LED is located on the product label, and can help troubleshoot installation problems.
Status LED Color and Activity Radar Status
Solid red
The radar is getting ready for use. This should only stay red briefly before
changing to flashing green.
Flashing green
The radar is operating properly.
Flashing orange
The radar software is being updated.
Flashing red
The radar has encountered an error. Contact Garmin product support for assis
tance.
Contacting Garmin Support
• Go to
for help and information, such as product manuals, frequently asked questions,
videos, and customer support.
• In the USA, call 913-397-8200 or 1-800-800-1020.
• In the UK, call 0808 238 0000.
• In Europe, call +44 (0) 870 850 1241.
© 2023 Garmin Ltd. or its subsidiaries
Garmin
®
and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. GMR
™
is a trademark of Garmin Ltd. or its
subsidiaries. These trademarks may not be used without the express permission of Garmin.
NMEA
®
, NMEA 2000
®
, and the NMEA 2000 logo are registered trademarks of the National Marine Electronics Association.
M/N: AB4560 / AA4560 / A04560
IC: 1792A-B4560 / 1792A-A4560 / 1792A-04560
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